Hi, The incoming caller id on the X101P always comes up scrambled except when there is no name, just a number. Usually a cellphone would do this, and the number is perfect. I was reading posts about using ztmonitor to capture the spill and listening to it. The resulting file is alway 0 bytes... Also, how do you interpet the output of ztmonitor, is it suppose to be near the middle? Thanks, -Ryan