Hi there...
I have a simple * setup with about 11 Soft phones (SJ Phone). The clients
don't support a consultive or supervised transfer (I believe that's what
it
is called). Tris is a feature much desired by the powers that be and they
want me to "make it work" :)
I was wondering if there was a way to do this with and AGI script or the
like so that when Staff 1 gets an external call and wants to put it through
to Staff 3, they simply transfer to the person's extension, but that
actually
connects them to an AGI script which first links the 2 staff members, and
then requires another key to be pressed to link Staff 3 with the external
call.
Has anyone done this or knows how to do it, or something similar?
Cheers,
Steve
--
Steve Foy | http://www.unite.net
UNITE Solutions | Tel: 028 9077 7338
