Mark Messmore, Technical Support, University Telcom Inc.
2004-Mar-22 07:36 UTC
[Asterisk-Users] T100P not ringing.
I posted this problem another time, but with another problem tied
in...so let's try this out.
I've got an X100P and a T100P on the same box (the x100p was initially
for testing, but since it's working fine we are still using it).
However, the X100P is tied into a different switch than the T100P is. I
won't take the time to explain why...but that's just how things are.
##########################################################
(T100P) (VoIP)
Switch 1======== Asterisk Box --.--.--.--.--.--.--.--Remote Office
|
(X100P) |
Switch 2 -------------------------
##########################################################
When making an incoming call that's being routed through Switch 1 to the
remote office, the call is being routed fine and getting there fine.
The phone rings and the person can talk with good clarity. The one
problem is that the person making the call from the outside does not
hear a ring on the phone. Therefore I'm afraid that people will hang up
thinking that it's not getting through.
As an FYI when I call the Remote office from the outside and it's being
routed through Switch 2 on the X100P I hear ringing just fine. The only
clues I found in the mail archive were from 2002 and the suggestion was
to update the zaptel driver. I did that, but there was no change. Any
ideas would be greatly appreciated. Thanks.
Mark
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Please post the portion of your dialplan that you are explaining. More than
likely you don't have an "r" in your dial command. That lets the
calling party hear a ring.
e.g.
Dial(SIP/1234|20|Tr)
-sb
-----Original Message-----
From: asterisk-users-admin@lists.digium.com
[mailto:asterisk-users-admin@lists.digium.com]On Behalf Of Mark Messmore,
Technical Support, University Telcom Inc.
Sent: Monday, March 22, 2004 9:36 AM
To: asterisk-users@lists.digium.com
Subject: [Asterisk-Users] T100P not ringing.
I posted this problem another time, but with another problem tied in...so
let's try this out.
I've got an X100P and a T100P on the same box (the x100p was initially for
testing, but since it's working fine we are still using it). However, the
X100P is tied into a different switch than the T100P is. I won't take the
time to explain why...but that's just how things are.
##########################################################
(T100P) (VoIP)
Switch 1======== Asterisk Box --.--.--.--.--.--.--.--Remote Office
|
(X100P) |
Switch 2 -------------------------
##########################################################
When making an incoming call that's being routed through Switch 1 to the
remote office, the call is being routed fine and getting there fine. The phone
rings and the person can talk with good clarity. The one problem is that the
person making the call from the outside does not hear a ring on the phone.
Therefore I'm afraid that people will hang up thinking that it's not
getting through.
As an FYI when I call the Remote office from the outside and it's being
routed through Switch 2 on the X100P I hear ringing just fine. The only clues I
found in the mail archive were from 2002 and the suggestion was to update the
zaptel driver. I did that, but there was no change. Any ideas would be greatly
appreciated. Thanks.
Mark
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Nothing is jumping out.
Why don't you try simplifying your dialplan a little without all the gotos
and includes, and see if you can get it to ring.
-----Original Message-----
From: asterisk-users-admin@lists.digium.com
[mailto:asterisk-users-admin@lists.digium.com]On Behalf Of Mark Messmore,
Technical Support, University Telcom Inc.
Sent: Monday, March 22, 2004 1:15 PM
To: asterisk-users@lists.digium.com
Subject: RE: [Asterisk-Users] T100P not ringing.
Thanks for the response. Here are two contexts from my extensions.conf. The
number being dialed is in the "bob" context.
[bob]
exten => s,1,Goto(uti-mainst,2450,1)
include =>default
include =>outbound
include =>uti-mainst
[uti-mainst]
exten => 2450,1,Dial(SIP/bob,45,Ttr)
include =>outbound
include =>bob
include =>conference
Obviously I've left out a majority of the extensions, etc. But this should
be enough to show you what I have.
Thanks for your help.
Mark
-----Original Message-----
From: asterisk-users-admin@lists.digium.com
[mailto:asterisk-users-admin@lists.digium.com] On Behalf Of Bisker, Scott (7805)
Sent: Monday, March 22, 2004 12:13 PM
To: asterisk-users@lists.digium.com
Subject: RE: [Asterisk-Users] T100P not ringing.
Please post the portion of your dialplan that you are explaining. More than
likely you don't have an "r" in your dial command. That lets the
calling party hear a ring.
e.g.
Dial(SIP/1234|20|Tr)
-sb
-----Original Message-----
From: asterisk-users-admin@lists.digium.com
[mailto:asterisk-users-admin@lists.digium.com]On Behalf Of Mark Messmore,
Technical Support, University Telcom Inc.
Sent: Monday, March 22, 2004 9:36 AM
To: asterisk-users@lists.digium.com
Subject: [Asterisk-Users] T100P not ringing.
I posted this problem another time, but with another problem tied in...so
let's try this out.
I've got an X100P and a T100P on the same box (the x100p was initially for
testing, but since it's working fine we are still using it). However, the
X100P is tied into a different switch than the T100P is. I won't take the
time to explain why...but that's just how things are.
##########################################################
(T100P) (VoIP)
Switch 1======== Asterisk Box --.--.--.--.--.--.--.--Remote Office
|
(X100P) |
Switch 2 -------------------------
##########################################################
When making an incoming call that's being routed through Switch 1 to the
remote office, the call is being routed fine and getting there fine. The phone
rings and the person can talk with good clarity. The one problem is that the
person making the call from the outside does not hear a ring on the phone.
Therefore I'm afraid that people will hang up thinking that it's not
getting through.
As an FYI when I call the Remote office from the outside and it's being
routed through Switch 2 on the X100P I hear ringing just fine. The only clues I
found in the mail archive were from 2002 and the suggestion was to update the
zaptel driver. I did that, but there was no change. Any ideas would be greatly
appreciated. Thanks.
Mark
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