Hi, Essentially these are general issues I have with Sipura SPA 2000: * If SPA 2000 is behind NAT, calls are not hanged up when receiver is replaced. I think asterisk does not get hung-up signal from SPA so called party user agent is ringing until timeout expires or else!. This is even worse when call is actually answered because caller is charged for usage regardless. I have the other day spent ?13 on a 30 seconds call... ;) * I can not update device to latest .31 firmware. It just sits there waiting for SPA 2000 to "not to be in use". I waited and waited for many many minutes... * SPA 2000 does not keep NAT port opened... so I have got it to work only by re-registering it every 180 seconds. I am hoping this issue is fixed in the latest firmware.. (which I can not apply :) ).. Apart from that.. everything else is ok.. Anyone from Sipura reading these is welcome to comment ! Ta Senad -----Original Message----- From: Stefan Meier [mailto:sm@innovate-it.ch] Sent: 16 March 2004 14:50 To: 'senad@boltblue.com' Subject: SIPURA 2000 Problems Hi Senad I just read in the newsgroup, that you are facing problems with SIPURA devices. What kind of problems? We are going to need buy some adapters and so far I thought SIPURA works quite well. Thanks for your feedback Stefan -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.digium.com/pipermail/asterisk-users/attachments/20040316/41a19d50/attachment.htm
Hello, We currently have 30 of the sipura devices in production in a corporate environment for over 2 months now. They are all running .31 firmware. We have had problems with a couple that did not upgrade as described by Senad, but one call to Sipura tech support and we had them exchanged within a week. Sipura's tech support is WONDERFUL. They are the most knowledgable and helpful tech support people I have delt with in reguards to a VOIP hardphone-product(and support is free). Give them a call and they'll probably send you out a new adapter tomorrow. Our sipura's are on a corporate network only so I can't really offer any suggestions for your NAT settings. MATT--- -----Original Message----- From: Senad Jordanovic [mailto:senad@boltblue.com] Sent: Tuesday, March 16, 2004 11:50 AM To: 'Stefan Meier' Cc: asterisk-users@lists.digium.com Subject: [Asterisk-Users] SIPURA 2000 Problems Hi, Essentially these are general issues I have with Sipura SPA 2000: * If SPA 2000 is behind NAT, calls are not hanged up when receiver is replaced. I think asterisk does not get hung-up signal from SPA so called party user agent is ringing until timeout expires or else!. This is even worse when call is actually answered because caller is charged for usage regardless. I have the other day spent ?13 on a 30 seconds call... ;) * I can not update device to latest .31 firmware. It just sits there waiting for SPA 2000 to "not to be in use". I waited and waited for many many minutes... * SPA 2000 does not keep NAT port opened... so I have got it to work only by re-registering it every 180 seconds. I am hoping this issue is fixed in the latest firmware.. (which I can not apply :) ).. Apart from that.. everything else is ok.. Anyone from Sipura reading these is welcome to comment ! Ta Senad -----Original Message----- From: Stefan Meier [mailto:sm@innovate-it.ch] Sent: 16 March 2004 14:50 To: 'senad@boltblue.com' Subject: SIPURA 2000 Problems Hi Senad I just read in the newsgroup, that you are facing problems with SIPURA devices. What kind of problems? We are going to need buy some adapters and so far I thought SIPURA works quite well. Thanks for your feedback Stefan -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.digium.com/pipermail/asterisk-users/attachments/20040316/016de9e0/attachment.htm
Sure... I will call SIpura.. Thanks for the info! Ta SJ -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.digium.com/pipermail/asterisk-users/attachments/20040316/6ef3a323/attachment.htm
Senad Jordanovic wrote:> Hi, > > Essentially these are general issues I have with Sipura SPA 2000: > > > * If SPA 2000 is behind NAT, calls are not hanged up when receiver > is replaced. I think asterisk does not get hung-up signal from > SPA so called party user agent is ringing until timeout expires > or else!. This is even worse when call is actually answered > because caller is charged for usage regardless. I have the other > day spent ?13 on a 30 seconds call... ;) >We have not experienced this issue from any of our customers that use the SPA.> * I can not update device to latest .31 firmware. It just sits > there waiting for SPA 2000 to "not to be in use". I waited and > waited for many many minutes... >We upgrade via tftp from a central server and have not had this problem.> * SPA 2000 does not keep NAT port opened... so I have got it to > work only by re-registering it every 180 seconds. I am hoping > this issue is fixed in the latest firmware.. (which I can not > apply :) ).. >We have many Sipura units behind various NATs. All of them keep the NAT port opened. Why don't you capture the traffic coming from the SPA to see if is is not sending the keep-alive. If it is not then you have a problem with your config. We have used all firmware versions since 1.0.15 and all send the keep-alive just fine.> Apart from that.. everything else is ok.. > > Anyone from Sipura reading these is welcome to comment ! > > Ta > Senad > > -----Original Message----- > *From:* Stefan Meier [mailto:sm@innovate-it.ch] > *Sent:* 16 March 2004 14:50 > *To:* 'senad@boltblue.com' > *Subject:* SIPURA 2000 Problems > > Hi Senad > I just read in the newsgroup, that you are facing problems with > SIPURA devices. What kind of problems? We are going to need buy > some adapters and so far I thought SIPURA works quite well. > > Thanks for your feedback > > Stefan > >-- Andres Network Admin http://www.telesip.net