Hermann Wecke
2004-Mar-09 13:30 UTC
[Asterisk-Users] IVR plus small customer support center (was IVR setup)
I'm trying to deploy an IVR with 12 analog lines (using VoiceTronix OpenSwitch 12 - http://www.voicetronix.com/hda.htm) and 5 SIP phones to handle these calls - if IVR prompts weren't enough to help the customers. I'm still researching, nothing decided so far. Which should be the 'best' hardware to this handle this configuration? A Intel Celeron? A Pentium 4? More memory? A T1/E1 trunk is not a solution, as this box will be client from a large Ericsson PBX, handling only the calls to the customer care center.