Hello, I've got a small asterisk system running in production. We use the voicemail mainly for letting people leave orders overnight and early morning in a special "order" mailbox. The manager at the site keeps complaining that the messages are always split into both old and new messages even though he deletes all the messages before he leaves and doesnt check them again until the next morning. I was just wondering exactly what all can happen that would mark a message as old? Do messages left the previous day automatically get moved to old? Thanks, Jeff Roberts
On Thursday 04 March 2004 10:24, Jeff Roberts wrote:> I was just wondering exactly what all can happen that would mark a > message as old? Do messages left the previous day automatically > get moved to old?Messages that have been listened to and are not explicitly saved to the New folder are automatically moved to the Old folder when you exit VoiceMailMain. -Tilghman
> On Thursday 04 March 2004 10:24, Jeff Roberts wrote: > > I was just wondering exactly what all can happen that would mark a > > message as old? Do messages left the previous day automatically > > get moved to old? > > Messages that have been listened to and are not explicitly saved to > the New folder are automatically moved to the Old folder when you > exit VoiceMailMain. > >So he would absolutely have to dial into that mailbox and check messages in order for some of them to be marked "old"?
On Thursday 04 March 2004 13:32, Jeff Roberts wrote:> > On Thursday 04 March 2004 10:24, Jeff Roberts wrote: > > > I was just wondering exactly what all can happen that would > > > mark a message as old? Do messages left the previous day > > > automatically get moved to old? > > > > Messages that have been listened to and are not explicitly saved > > to the New folder are automatically moved to the Old folder when > > you exit VoiceMailMain. > > So he would absolutely have to dial into that mailbox and check > messages in order for some of them to be marked "old"?He or somebody else. The voicemail system is not particular about who checks the voicemail or from where, as long as the correct password is entered. -Tilghman