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Jim Rosenberg

2004-Feb-25 15:14 UTC

[Asterisk-Users] Grandstream transfer into outer space

The Grandstream BudgeTone 101 phone has a Transfer button. This appears to
be a "blind" transfer: once you've dialed the extension to which
you want
to transfer, the phone tries to do this and then "dumps you out".

My question is this: Let's say I explain to my users that I don't want
them using the Transfer button, to use # and let Asterisk transfer the
call, or to use parking, and again let Asterisk handle it. But, someone
forgets. They hit the Transfer button anyway. Then they type the wrong
extension. If they had transferred using the # key and let Asterisk do it,
Asterisk would have reacted reasonably to a wrong extension, but the
Grandstream doesn't know about all this magic.

So: now I've got my caller just sitting there, transferred into nowhere.
Is there a way to pick the caller up? I haven't found a way to do this.

When this happens the caller is still connected to "something", and at
the Asterisk console, sip show channels shows the call. It seems as though
there ought to be some way to "reach in" and connect to it ...

Any ideas welcome. These Grandstream phones are kind of nice. I sure don't
want to have to start out a new installation by *taping over* the
Transfer button, but if there isn't a way to reach a stranded caller,
it's deadly.

-T.i.A., Jim

Matthew B Marlowe

2004-Feb-25 15:35 UTC

head link

[Asterisk-Users] Grandstream transfer into outer space

How'd you get the # transfer feature working? :) 



Sincerely,
Matthew Marlowe
Gear 3 Technologies, LLC
609.252.1155 x614
www.gear3.com

||||
(00)
 ><   Choose a job you love, and you will
/||\  never have to work a day in your life.
=/\
-----Original Message-----
From: asterisk-users-admin@lists.digium.com
[mailto:asterisk-users-admin@lists.digium.com] On Behalf Of Jim
Rosenberg
Sent: Wednesday, February 25, 2004 5:15 PM
To: asterisk-users@lists.digium.com
Subject: [Asterisk-Users] Grandstream transfer into outer space

The Grandstream BudgeTone 101 phone has a Transfer button. This appears
to be a "blind" transfer: once you've dialed the extension to
which you
want to transfer, the phone tries to do this and then "dumps you out".

My question is this: Let's say I explain to my users that I don't want
them using the Transfer button, to use # and let Asterisk transfer the
call, or to use parking, and again let Asterisk handle it. But, someone
forgets. They hit the Transfer button anyway. Then they type the wrong
extension. If they had transferred using the # key and let Asterisk do
it, Asterisk would have reacted reasonably to a wrong extension, but the
Grandstream doesn't know about all this magic.

So: now I've got my caller just sitting there, transferred into nowhere.
Is there a way to pick the caller up? I haven't found a way to do this.

When this happens the caller is still connected to "something", and at
the Asterisk console, sip show channels shows the call. It seems as
though there ought to be some way to "reach in" and connect to it ...

Any ideas welcome. These Grandstream phones are kind of nice. I sure
don't want to have to start out a new installation by *taping over* the
Transfer button, but if there isn't a way to reach a stranded caller,
it's deadly.

-T.i.A., Jim
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Matthew B Marlowe

2004-Feb-25 15:44 UTC

head link

[Asterisk-Users] Grandstream transfer into outer space

Ok I'm sorry I got # to work to transfer calls but if you enter an
invalid extension, how do you have asterisk handle that? 



Sincerely,
Matthew Marlowe
Gear 3 Technologies, LLC
609.252.1155 x614
www.gear3.com

||||
(00)
 ><   Choose a job you love, and you will
/||\  never have to work a day in your life.
=/\
-----Original Message-----
From: asterisk-users-admin@lists.digium.com
[mailto:asterisk-users-admin@lists.digium.com] On Behalf Of Matthew B
Marlowe
Sent: Wednesday, February 25, 2004 5:35 PM
To: asterisk-users@lists.digium.com
Subject: RE: [Asterisk-Users] Grandstream transfer into outer space

How'd you get the # transfer feature working? :) 



Sincerely,
Matthew Marlowe
Gear 3 Technologies, LLC
609.252.1155 x614
www.gear3.com

||||
(00)
 ><   Choose a job you love, and you will
/||\  never have to work a day in your life.
=/\
-----Original Message-----
From: asterisk-users-admin@lists.digium.com
[mailto:asterisk-users-admin@lists.digium.com] On Behalf Of Jim
Rosenberg
Sent: Wednesday, February 25, 2004 5:15 PM
To: asterisk-users@lists.digium.com
Subject: [Asterisk-Users] Grandstream transfer into outer space

The Grandstream BudgeTone 101 phone has a Transfer button. This appears
to be a "blind" transfer: once you've dialed the extension to
which you
want to transfer, the phone tries to do this and then "dumps you out".

My question is this: Let's say I explain to my users that I don't want
them using the Transfer button, to use # and let Asterisk transfer the
call, or to use parking, and again let Asterisk handle it. But, someone
forgets. They hit the Transfer button anyway. Then they type the wrong
extension. If they had transferred using the # key and let Asterisk do
it, Asterisk would have reacted reasonably to a wrong extension, but the
Grandstream doesn't know about all this magic.

So: now I've got my caller just sitting there, transferred into nowhere.
Is there a way to pick the caller up? I haven't found a way to do this.

When this happens the caller is still connected to "something", and at
the Asterisk console, sip show channels shows the call. It seems as
though there ought to be some way to "reach in" and connect to it ...

Any ideas welcome. These Grandstream phones are kind of nice. I sure
don't want to have to start out a new installation by *taping over* the
Transfer button, but if there isn't a way to reach a stranded caller,
it's deadly.

-T.i.A., Jim
_______________________________________________
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Asterisk-Users@lists.digium.com
http://lists.digium.com/mailman/listinfo/asterisk-users
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   http://lists.digium.com/mailman/listinfo/asterisk-users


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Matthew B Marlowe

2004-Feb-25 16:19 UTC

head link

[Asterisk-Users] Grandstream transfer into outer space

You said using the # feature gives you the ability to not lose a call if
you dial an invalid extension but that doesn't work for me.

When I dial # and enter an invalid extension I want it to sy ' invalid
extension' to ME and ask me to reenter one.

Instead if I dial # (or transfer button) and enter an invalid extension
it plays ' invalid extension ' to the CALLER and asks THEM to reenter an
extension number and the call is lost from me.

Any ideas? 



Sincerely,
Matthew Marlowe
Gear 3 Technologies, LLC
609.252.1155 x614
www.gear3.com

||||
(00)
 ><   Choose a job you love, and you will
/||\  never have to work a day in your life.
=/\
-----Original Message-----
From: asterisk-users-admin@lists.digium.com
[mailto:asterisk-users-admin@lists.digium.com] On Behalf Of Steve
Sent: Wednesday, February 25, 2004 6:02 PM
To: asterisk-users@lists.digium.com
Subject: Re: [Asterisk-Users] Grandstream transfer into outer space

On Wednesday 25 February 2004 05:35 pm, Matthew B Marlowe
wrote:> How'd you get the # transfer feature working? :)
My transfer button worked out of the box. Then when I upgraded * in
Nov-Dec it stopped working I have to use #.
>
>
> Sincerely,
> Matthew Marlowe
> Gear 3 Technologies, LLC
> 609.252.1155 x614
> www.gear3.com
>
>
> (00)
>
>  ><   Choose a job you love, and you will
>
> /||\  never have to work a day in your life.
> =/\>
> -----Original Message-----
> From: asterisk-users-admin@lists.digium.com
> [mailto:asterisk-users-admin@lists.digium.com] On Behalf Of Jim 
> Rosenberg
> Sent: Wednesday, February 25, 2004 5:15 PM
> To: asterisk-users@lists.digium.com
> Subject: [Asterisk-Users] Grandstream transfer into outer space
>
> The Grandstream BudgeTone 101 phone has a Transfer button. This 
> appears to be a "blind" transfer: once you've dialed the
extension to
> which you want to transfer, the phone tries to do this and then "dumps
> you out".
>
> My question is this: Let's say I explain to my users that I don't
want
> them using the Transfer button, to use # and let Asterisk transfer the
> call, or to use parking, and again let Asterisk handle it. But, 
> someone forgets. They hit the Transfer button anyway. Then they type 
> the wrong extension. If they had transferred using the # key and let 
> Asterisk do it, Asterisk would have reacted reasonably to a wrong 
> extension, but the Grandstream doesn't know about all this magic.
>
> So: now I've got my caller just sitting there, transferred into 
> nowhere. Is there a way to pick the caller up? I haven't found a way 
> to do this.
>
> When this happens the caller is still connected to "something",
and at
> the Asterisk console, sip show channels shows the call. It seems as 
> though there ought to be some way to "reach in" and connect to it
...
>
> Any ideas welcome. These Grandstream phones are kind of nice. I sure 
> don't want to have to start out a new installation by *taping over* 
> the Transfer button, but if there isn't a way to reach a stranded 
> caller, it's deadly.
>
> -T.i.A., Jim
> _______________________________________________
> Asterisk-Users mailing list
> Asterisk-Users@lists.digium.com
> http://lists.digium.com/mailman/listinfo/asterisk-users
> To UNSUBSCRIBE or update options visit:
>    http://lists.digium.com/mailman/listinfo/asterisk-users
>
>
> _______________________________________________
> Asterisk-Users mailing list
> Asterisk-Users@lists.digium.com
> http://lists.digium.com/mailman/listinfo/asterisk-users
> To UNSUBSCRIBE or update options visit:
>    http://lists.digium.com/mailman/listinfo/asterisk-users
-- 

"They that would give up essential liberty for temporary safety deserve
neither liberty nor safety."
                                Benjamin Franklin

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Matthew B Marlowe

2004-Feb-25 19:01 UTC

head link

[Asterisk-Users] Grandstream transfer into outer space

Ok I changed some stuff around and got it to work.

Now the strange part... The caller if they press # will ask ME who id
like to transfer to? :)

So if they accidently hit #, they get put on hold

Any ideas? :) 

Sincerely,
Matthew Marlowe
Gear 3 Technologies, LLC
609.252.1155 x614
www.gear3.com

||||
(00)
 ><   Choose a job you love, and you will
/||\  never have to work a day in your life.
=/\
-----Original Message-----
From: asterisk-users-admin@lists.digium.com
[mailto:asterisk-users-admin@lists.digium.com] On Behalf Of Jim
Rosenberg
Sent: Wednesday, February 25, 2004 6:52 PM
To: asterisk-users@lists.digium.com
Subject: Re: [Asterisk-Users] Grandstream transfer into outer space

On Wed, Feb 25, 2004 at 06:19:13PM -0500, Matthew B Marlowe
wrote:> You said using the # feature gives you the ability to not lose a call 
> if you dial an invalid extension but that doesn't work for me.
> 
> When I dial # and enter an invalid extension I want it to sy ' invalid
> extension' to ME and ask me to reenter one.
> 
> Instead if I dial # (or transfer button) and enter an invalid 
> extension it plays ' invalid extension ' to the CALLER and asks
THEM
> to reenter an extension number and the call is lost from me.
Hmm. Well, here's what I did. I modifited macro-stdexten so that the
dial command looks like this:

exten => s,1,Dial(${ARG2},20,tr)        ; Ring the interface, 20 seconds
maximum

When the receiver of the call presses # and enters an invalid extension,
it seems to be announcing it was invalid to the person who pressed #,
and then *resuming the call* -- you haven't lost anybody.
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Jim Rosenberg

2004-Feb-26 09:03 UTC

head link

[Asterisk-Users] Grandstream transfer into outer space

On Wed, Feb 25, 2004 at 05:14:35PM -0500, I wrote:> So: now I've got my caller just sitting there, transferred into
nowhere.
> Is there a way to pick the caller up? I haven't found a way to do this.
Sorry to be a nag, but no one answered the original question. Is there a
way to pick up a stranded call???

If Asterisk "doesn't do this", what about the idea of creating a
new
channel for this purpose? It seems to me it should be feasible, but I
haven't spent any time with the code, so am just speculating off the top
of my head. It could work kind of like picking up a parked call: you'd
have a .conf where you specifiy e.g. an extension that will pick up the
first stranded call.

It seems to me this issue is pretty important. If you're thinking of
Asterisk competing against a commerical PBX, having a situation where a
call can get stranded with no way to pick it up is a significant flaw.
I've seen PBXs that could be set up so that any call not picked up
after some length of time magically rang back to the operator.

Michael T Farnworth

2004-Feb-26 09:20 UTC

head link

[Asterisk-Users] Grandstream transfer into outer space

Jim Rosenberg wrote:> The Grandstream BudgeTone 101 phone has a Transfer button. This appears to
> be a "blind" transfer: once you've dialed the extension to
which you want
> to transfer, the phone tries to do this and then "dumps you out".
You also get similar trouble if people press the transfer button, but 
forget to press 'send' at the end (certainly I find the calls are not 
transferred until 'send' is pressed, or maybe they just take a little 
while).

The big problem is that with the sometimes unreliable budgetone keyboard 
you tend to lose the call due to mistyped numbers.  To avoid this you 
could create some catch-all extensions that automatically forward calls 
back to reception (or your voicemail system).  Something like:

exten => _[0-9],1,Goto(s,1)
exten => _[0-9][0-9],1,Goto(s,1)

Unfortunately this then prevents you from using # in such a way that it 
warns you if you type an invalid extension.

This sort of system could be further improved.  You could set an 
extension number variable on incoming calls to record the extension 
which answered the call.  Then when a call is transferred to an 
otherwise invalid extension you wait a few seconds (give them time to 
put the phone down) and then call the extension number given in the 
variable.  I leave this as an exercise to the reader ;-)

Michael

-- 
Michael T Farnworth
Maxima Systems Ltd (http://www.maximasystems.com)
16 Woodbourne Sq
Douglas
Isle of Man
IM1 4DB

Tel: +44 (0)1624 665826

Matthew B Marlowe

2004-Feb-26 09:37 UTC

head link

[Asterisk-Users] Grandstream transfer into outer space

Transfer it into a call park 



Sincerely,
Matthew Marlowe
Gear 3 Technologies, LLC
609.252.1155 x614
www.gear3.com

||||
(00)
 ><   Choose a job you love, and you will
/||\  never have to work a day in your life.
=/\
-----Original Message-----
From: asterisk-users-admin@lists.digium.com
[mailto:asterisk-users-admin@lists.digium.com] On Behalf Of Jim
Rosenberg
Sent: Thursday, February 26, 2004 11:04 AM
To: asterisk-users@lists.digium.com
Subject: Re: [Asterisk-Users] Grandstream transfer into outer space

On Wed, Feb 25, 2004 at 05:14:35PM -0500, I wrote:> So: now I've got my caller just sitting there, transferred into
nowhere.> Is there a way to pick the caller up? I haven't found a way to dothis.

Sorry to be a nag, but no one answered the original question. Is there a
way to pick up a stranded call???

If Asterisk "doesn't do this", what about the idea of creating a
new
channel for this purpose? It seems to me it should be feasible, but I
haven't spent any time with the code, so am just speculating off the top
of my head. It could work kind of like picking up a parked call: you'd
have a .conf where you specifiy e.g. an extension that will pick up the
first stranded call.

It seems to me this issue is pretty important. If you're thinking of
Asterisk competing against a commerical PBX, having a situation where a
call can get stranded with no way to pick it up is a significant flaw.
I've seen PBXs that could be set up so that any call not picked up after
some length of time magically rang back to the operator.
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Matthew B Marlowe

2004-Feb-26 11:09 UTC

head link

[Asterisk-Users] Grandstream transfer into outer space

According to someone else here, that would be idiotic.. (Altho my idea was to
put it into a call park where you can than pick the call up.) Or write an AGI
script to transfer the call back to the original person that just transferred
the call away. But once again, that must be idiotic.



Sincerely,
Matthew Marlowe
Gear 3 Technologies, LLC
609.252.1155 x614
www.gear3.com

||||
(00)
 ><   Choose a job you love, and you will
/||\  never have to work a day in your life.
=/\
-----Original Message-----
From: asterisk-users-admin@lists.digium.com
[mailto:asterisk-users-admin@lists.digium.com] On Behalf Of Andres
Sent: Thursday, February 26, 2004 12:07 PM
To: asterisk-users@lists.digium.com
Subject: Re: [Asterisk-Users] Grandstream transfer into outer space

Why don't you use "?" in your extensions.conf to catch any invalid
dialed number and send it back to the operator.

exten => i,1,Goto(MainMenu,1000,1)

----- Original Message -----
From: "Jim Rosenberg" <jr@amanue.com>
To: <asterisk-users@lists.digium.com>
Sent: Thursday, February 26, 2004 11:03 AM
Subject: Re: [Asterisk-Users] Grandstream transfer into outer space

> On Wed, Feb 25, 2004 at 05:14:35PM -0500, I wrote:
> > So: now I've got my caller just sitting there, transferred into
nowhere.
> > Is there a way to pick the caller up? I haven't found a way to do
this.
>
> Sorry to be a nag, but no one answered the original question. Is there a
> way to pick up a stranded call???
>
> If Asterisk "doesn't do this", what about the idea of
creating a new
> channel for this purpose? It seems to me it should be feasible, but I
> haven't spent any time with the code, so am just speculating off the
top
> of my head. It could work kind of like picking up a parked call: you'd
> have a .conf where you specifiy e.g. an extension that will pick up the
> first stranded call.
>
> It seems to me this issue is pretty important. If you're thinking of
> Asterisk competing against a commerical PBX, having a situation where a
> call can get stranded with no way to pick it up is a significant flaw.
> I've seen PBXs that could be set up so that any call not picked up
> after some length of time magically rang back to the operator.
> _______________________________________________
> Asterisk-Users mailing list
> Asterisk-Users@lists.digium.com
> http://lists.digium.com/mailman/listinfo/asterisk-users
> To UNSUBSCRIBE or update options visit:
>    http://lists.digium.com/mailman/listinfo/asterisk-users
>

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Olle E. Johansson

2004-Feb-26 13:09 UTC

head link

[Asterisk-Users] Grandstream transfer into outer space

Going back to the subject, what does the grandstream really do, SIP-wise, when
you press
the transfer button?

/O

Stephen R. Besch

2004-Feb-26 14:14 UTC

head link

[Asterisk-Users] Re: Grandstream transfer into outer space

Olle E. Johansson wrote:> Going back to the subject, what does the grandstream really do, 
> SIP-wise, when you press
> the transfer button?
> 
Olle,

The following is an exact transcription of the description given in the 
BT101 manual for Blind Transfers:

4.3.7 Call Transfer The user can transfer an active call to a third 
phone by using the ?Transfer? button. The sequence is like this: The 
user presses the ?Transfer? button and if the other voice channel is 
available (i.e., there is no other active conversation besides the 
current one), he/she will hear a dial tone. He/She can then dial the 3rd 
phone and then hangs up his own phone. 2 kinds of blind call transfers 
are supported: using REFER and using BYE/Also. The SIP message flow 
based on SIP REFER method looks something like this:

Call Flow Diagram For Blind Call Transfer:

  From Transferee to Transferor

	 INVITE ->
	<-100/180/200
	 ACK ->
	<- RTP Media ->
	<- REFER
	 202 ->
	 NOTIFY ->
	<- 200
	<- BYE
	 200 ->

 From Transferee to Recipient

	INVITE ->
	<-  100/180/200
	 ACK ->
	<- RTP Media ->

The SIP message flow based on BYE/Also  method looks something like this:

 From Transferee to Transferor

  	INVITE ->
	<- 100/180/200
	ACK ->
	<- RTP Media ->
	<- REFER
	501 Not Implemented ->
	<- BYE with ?Also:?
	200 ->

 From Transferee to Recipient
	INVITE ->
	<- 100/180/200
	ACK ->
	<- RTP Media ->

I have no idea if this is accurate, I just copied it and replaced the 
arrows indicating direction with "->" and "<-". You
can download the
manual itself from the GS web site.

Stephen R. Besch

James Sizemore

2004-Feb-26 14:49 UTC

head link

[Asterisk-Users] Grandstream transfer into outer space

You could always create a rule to match any-e-thing 3 or 4 digits, that 
always forwards to the receptionist

[match_all_local]
exten => _NXXX,1,Goto(receptionist|s|1)
exten => _NXX,1,Goto(receptionist|s|1)

[trunk]
include => localnumbers
include => match_all_local
include => international
include => longdistance

[default]
include => trunk
                                                                                



Jim Rosenberg wrote:
>The Grandstream BudgeTone 101 phone has a Transfer button. This appears to
>be a "blind" transfer: once you've dialed the extension to
which you want
>to transfer, the phone tries to do this and then "dumps you out".
>
>My question is this: Let's say I explain to my users that I don't
want
>them using the Transfer button, to use # and let Asterisk transfer the
>call, or to use parking, and again let Asterisk handle it. But, someone
>forgets. They hit the Transfer button anyway. Then they type the wrong
>extension. If they had transferred using the # key and let Asterisk do it,
>Asterisk would have reacted reasonably to a wrong extension, but the
>Grandstream doesn't know about all this magic.
>
>So: now I've got my caller just sitting there, transferred into nowhere.
>Is there a way to pick the caller up? I haven't found a way to do this.
>
>When this happens the caller is still connected to "something",
and at
>the Asterisk console, sip show channels shows the call. It seems as though
>there ought to be some way to "reach in" and connect to it ...
>
>Any ideas welcome. These Grandstream phones are kind of nice. I sure
don't
>want to have to start out a new installation by *taping over* the
>Transfer button, but if there isn't a way to reach a stranded caller,
>it's deadly.
>
>-T.i.A., Jim
>_______________________________________________
>Asterisk-Users mailing list
>Asterisk-Users@lists.digium.com
>http://lists.digium.com/mailman/listinfo/asterisk-users
>To UNSUBSCRIBE or update options visit:
>   http://lists.digium.com/mailman/listinfo/asterisk-users
>  
>

Matthew B Marlowe

2004-Feb-26 15:04 UTC

head link

[Asterisk-Users] Re: Grandstream transfer into outer space

Yes asterisk works with the transfer button 



Sincerely,
Matthew Marlowe
Gear 3 Technologies, LLC
609.252.1155 x614
www.gear3.com

||||
(00)
 ><   Choose a job you love, and you will
/||\  never have to work a day in your life.
=/\
-----Original Message-----
From: asterisk-users-admin@lists.digium.com
[mailto:asterisk-users-admin@lists.digium.com] On Behalf Of Olle E.
Johansson
Sent: Thursday, February 26, 2004 4:36 PM
To: asterisk-users@lists.digium.com
Subject: Re: [Asterisk-Users] Re: Grandstream transfer into outer space

Stephen R. Besch wrote:
> Olle E. Johansson wrote:
> 
>> Going back to the subject, what does the grandstream really do, 
>> SIP-wise, when you press the transfer button?
>>
> 
> 4.3.7 Call Transfer The user can transfer an active call to a third 
> phone by using the "Transfer" button. The sequence is like this:
The
> user presses the "Transfer" button and if the other voice channel
is
> available (i.e., there is no other active conversation besides the 
> current one), he/she will hear a dial tone. He/She can then dial the
3rd > phone and then hangs up his own phone. 2 kinds of blind call transfers
> are supported: using REFER and using BYE/Also. The SIP message flow 
> based on SIP REFER method looks something like this:
> 
> Call Flow Diagram For Blind Call Transfer:
> 
>  From Transferee to Transferor
> 
>      INVITE ->
>     <-100/180/200
>      ACK ->
>     <- RTP Media ->
>     <- REFER
>      202 ->
>      NOTIFY ->
>     <- 200
>     <- BYE
>      200 ->
> 
>  From Transferee to Recipient
> 
>     INVITE ->
>     <-  100/180/200
>      ACK ->
>     <- RTP Media ->
> 
> 
> The SIP message flow based on BYE/Also  method looks something like
this:> 
>  From Transferee to Transferor
> 
>      INVITE ->
>     <- 100/180/200
>     ACK ->
>     <- RTP Media ->
>     <- REFER
>     501 Not Implemented ->
>     <- BYE with "Also:"
>     200 ->
> 
>  From Transferee to Recipient
>     INVITE ->
>     <- 100/180/200
>     ACK ->
>     <- RTP Media ->
> 
> I have no idea if this is accurate, I just copied it and replaced the 
> arrows indicating direction with "->" and "<-".
You can download the
> manual itself from the GS web site.I'll do that.

Does Asterisk work with this transfer button or not? We have
implementation of both REFER
and BYE/also in the sip channel.

/O
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Matthew B Marlowe

2004-Feb-26 15:05 UTC

head link

[Asterisk-Users] Grandstream transfer into outer space

That still isn't my point.

Nevermind, I give up. 



Sincerely,
Matthew Marlowe
Gear 3 Technologies, LLC
609.252.1155 x614
www.gear3.com

||||
(00)
 ><   Choose a job you love, and you will
/||\  never have to work a day in your life.
=/\
-----Original Message-----
From: asterisk-users-admin@lists.digium.com
[mailto:asterisk-users-admin@lists.digium.com] On Behalf Of Andrew
Kohlsmith
Sent: Thursday, February 26, 2004 4:28 PM
To: asterisk-users@lists.digium.com
Subject: Re: [Asterisk-Users] Grandstream transfer into outer space
> According to someone else here, that would be idiotic.. (Altho my idea
> was to put it into a call park where you can than pick the call up.) 
> Or write an AGI script to transfer the call back to the original 
> person that just transferred the call away. But once again, that mustbe idiotic.

If you want to park a call, then park a call.  If you want to transfer a
call, then transfer it -- You can't possibly claim that parking *every*
call and then informing the party you're transfering to to pick up the
parked extension is remotely close to transfering.

Although it is a neat trick for whatever the opposite of blind transfers
are
-- I can't think of the name  "something" transfers -- anyway.

Regards,
Andrew

What's with people not being able to differentiate between a dislike of
an idea and a dislike of the person making the idea, anyway?  
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Matthew B Marlowe

2004-Feb-26 17:17 UTC

head link

[Asterisk-Users] Grandstream transfer into outer space

You can do this, and I've posted how to do it... Although I've been
called idiotic when I said it.  Amazingly enough it was working for me
so not so idiotic.

Good luck on your ventures. 

Sincerely,
Matthew Marlowe
Gear 3 Technologies, LLC
609.252.1155 x614
www.gear3.com

||||
(00)
 ><   Choose a job you love, and you will
/||\  never have to work a day in your life.
=/\
-----Original Message-----
From: asterisk-users-admin@lists.digium.com
[mailto:asterisk-users-admin@lists.digium.com] On Behalf Of Jim
Rosenberg
Sent: Thursday, February 26, 2004 5:23 PM
To: asterisk-users@lists.digium.com
Subject: Re: [Asterisk-Users] Grandstream transfer into outer space

On Thu, Feb 26, 2004 at 03:49:11PM -0600, James Sizemore
wrote:> You could always create a rule to match any-e-thing 3 or 4 digits, 
> that always forwards to the receptionist
This has the same problem as a "catch" rule -- suggested in other
posts
-- for the invalid extension. I don't want to catch *ALL* transfers.
Likewise, if extension 450 dials 451 but hits 481 by mistake -- just an
extension to exenstion call -- then I surely don't want to send *THAT*
to the operator.

All these things would work fine *IF* I could somehow separate
"transferring"
into *its own context*. But, it isn't clear you can do that. Actually, I
don't even need to catch transfers managed by Asterisk -- just the blind
transfers done by the Grandstream itself.

I'm still completely newbieville to how SIP works, but it looks to me as
though I'm asking for Asterisk to be able to do something different when
it gets an INVITE from a phone that *already has a channel open*.
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asterisk users - Feb 2004 - Grandstream transfer into outer space

[Asterisk-Users] Grandstream transfer into outer space

[Asterisk-Users] Grandstream transfer into outer space

[Asterisk-Users] Grandstream transfer into outer space

[Asterisk-Users] Grandstream transfer into outer space

[Asterisk-Users] Grandstream transfer into outer space

[Asterisk-Users] Grandstream transfer into outer space

[Asterisk-Users] Grandstream transfer into outer space

[Asterisk-Users] Grandstream transfer into outer space

[Asterisk-Users] Grandstream transfer into outer space

[Asterisk-Users] Grandstream transfer into outer space

[Asterisk-Users] Re: Grandstream transfer into outer space

[Asterisk-Users] Grandstream transfer into outer space

[Asterisk-Users] Re: Grandstream transfer into outer space

[Asterisk-Users] Grandstream transfer into outer space

[Asterisk-Users] Grandstream transfer into outer space