asterisk users - Feb 2004 - line status

I've inquired about this before, but it seeems to me that most business
class pbx systems allow the receptionist to see the status of all connected
lines at a glance from their phone ....

What are others doing to address this in the corporate environment ? If a
receptionist has something like a Cisco 7960 + 7914 combination, sure, then
he/she can transfer to any other extension via pre-programmed speed dial,
but what about the status of the line ?

Thanks,
Chris Clifton

Hi!
> I've inquired about this before, but it seeems to me that most
> business class pbx systems allow the receptionist to see the status of
> all connected lines at a glance from their phone .... 
There just is no hardware solution for this (at least not yet). However 
you can use Asterisk manager tools and a comp to solve this in the 
meanwile.

http://www.voip-info.org/wiki-Asterisk+GUI

Cheers, Philipp

There are software solutions you could refer to, software based, or hardware
based.
Look at www.voip-info.org for both solutions available.
To give you a hint;

For Software based solution, you can try various managers available for asterisk
(Windows and Linux based) in order to get line status.

For hardware based, you could use an ADSI compliant phone, with big LCD screen,
enough to show the channel info you need. If you can find it with soft-keys
(interactively communicate with Asterisk through ADSI messages) that would be
the greatest.

Regards,

Costas Halvajoglou
Pre-Sales Engineer
Fiber Systems & Networks SA
Greece

-----Original Message-----
From: "Chris Clifton" <chris@netlabz.com>
To: <asterisk-users@lists.digium.com>
Date: Mon, 23 Feb 2004 23:26:35 -0500
Organization: Netlabz, Inc.
Subject: [Asterisk-Users] line status
Reply-To: asterisk-users@lists.digium.com

I've inquired about this before, but it seeems to me that most business
class pbx systems allow the receptionist to see the status of all connected
lines at a glance from their phone ....

What are others doing to address this in the corporate environment ? If a
receptionist has something like a Cisco 7960 + 7914 combination, sure, then
he/she can transfer to any other extension via pre-programmed speed dial,
but what about the status of the line ?

Thanks,
Chris Clifton