Hi all, I installed the estara softphone and had no problem registering it with asterisk. I could make calls to other hardware SIP phones (Cisco 7960) from the softphone, but I couldn't call the softphone from the Cisco 7960s. The asterisk console gave me an error message saying "unable to create channel" to my softphone. What could be the problem? I searched the archive with no luck. When you reply, please copy to hao_zhong@yahoo.com, really appreciate it! __________________________________ Do you Yahoo!? Free Pop-Up Blocker - Get it now http://companion.yahoo.com/
In sip.conf do you have type=friend for your softphone? If not you'll only be able to send or receive calls depending on the option you selected. -sb -----Original Message----- From: asterisk-users-admin@lists.digium.com [mailto:asterisk-users-admin@lists.digium.com]On Behalf Of Hao Zhong Sent: Friday, December 12, 2003 2:29 PM To: asterisk-users@lists.digium.com Subject: [Asterisk-Users] estara softphone problem Hi all, I installed the estara softphone and had no problem registering it with asterisk. I could make calls to other hardware SIP phones (Cisco 7960) from the softphone, but I couldn't call the softphone from the Cisco 7960s. The asterisk console gave me an error message saying "unable to create channel" to my softphone. What could be the problem? I searched the archive with no luck. When you reply, please copy to hao_zhong@yahoo.com, really appreciate it! __________________________________ Do you Yahoo!? Free Pop-Up Blocker - Get it now http://companion.yahoo.com/ _______________________________________________ Asterisk-Users mailing list Asterisk-Users@lists.digium.com http://lists.digium.com/mailman/listinfo/asterisk-users
Hi Scott, thanks for the reply. Here is how my sip.conf looks like for the softphone, I tried type '3Dfriend' and asterisk didn't like it. [hzhong-desk] type=friend username=hzhong-desk callerid="Hao Zhong Desk" <8005> mailbox=8005 secret=cisco nat=no host=dynamic canreinvite=no qualify=200 -----Original Message----- From: asterisk-users-admin@lists.digium.com [mailto:asterisk-users-admin@lists.digium.com]On Behalf Of Bisker, Scott Sent: Friday, December 12, 2003 2:48 PM To: asterisk-users@lists.digium.com Subject: [Asterisk-Users] estara softphone problem In sip.conf do you have=20 type=3Dfriend for your softphone? If not you'll only be able to send or receive calls depending on the option you selected. -sb __________________________________ Do you Yahoo!? Free Pop-Up Blocker - Get it now http://companion.yahoo.com/
I had a similar problem with my 7960 phones. It ended up being a problem with quotes in the SIPXXXXXXXX.cnf file. Do a "sip show peers" from the console to see if the 7960 is registered properly. For a test set the following values in the cnf file line1_name: "8005" line1_shortname: "8005" line1_authname: "8005" line1_password: "8005" line1_displayname: "8005" In sip.conf change the entry to [8005] type=friend username=8005 secret=8005 canreinvite=no host=dynamic mailbox=8005 callerid=Hao Zhong Desk<8005> nat=no Reload asterisk and reboot the phone. This should get you up and running. I know it's changing everything, but get it working with this config, then change one var at a time until you find the one that is causing you problems. -sb -----Original Message----- From: asterisk-users-admin@lists.digium.com [mailto:asterisk-users-admin@lists.digium.com]On Behalf Of Hao Zhong Sent: Friday, December 12, 2003 3:23 PM To: asterisk-users@lists.digium.com Subject: [Asterisk-Users] Re: estara softphone problem Hi Scott, thanks for the reply. Here is how my sip.conf looks like for the softphone, I tried type '3Dfriend' and asterisk didn't like it. [hzhong-desk] type=friend username=hzhong-desk callerid="Hao Zhong Desk" <8005> mailbox=8005 secret=cisco nat=no host=dynamic canreinvite=no qualify=200 -----Original Message----- From: asterisk-users-admin@lists.digium.com [mailto:asterisk-users-admin@lists.digium.com]On Behalf Of Bisker, Scott Sent: Friday, December 12, 2003 2:48 PM To: asterisk-users@lists.digium.com Subject: [Asterisk-Users] estara softphone problem In sip.conf do you have=20 type=3Dfriend for your softphone? If not you'll only be able to send or receive calls depending on the option you selected. -sb __________________________________ Do you Yahoo!? Free Pop-Up Blocker - Get it now http://companion.yahoo.com/ _______________________________________________ Asterisk-Users mailing list Asterisk-Users@lists.digium.com http://lists.digium.com/mailman/listinfo/asterisk-users
Hi Scott, my 7960s can call each other without any
problem. I changed ip.conf as you recommended, and
still didn't work. But from "sip show peers", it looks
like my softphone is not talking to asterisk properly.
Asterisk got the softphone's IP address, but its
status is "unreachable", I'm trying to figure out why.
Line-8001 till Line-8004 are Cisco 7960s (two phones,
each with two lines defined), they seem to be OK.
Monet*CLI> sip show peers
Name/username Host Mask
Port Status
8005/8005 10.26.6.78 (D) 255.255.255.255
5060 UNREACHABLE
Line-8004/Line- 10.26.6.198 (D) 255.255.255.255
5060 OK (51 ms)
Line-8003/Line- 10.26.6.198 (D) 255.255.255.255
5060 OK (51 ms)
Line-8002/Line- 10.26.6.129 (D) 255.255.255.255
5060 OK (41 ms)
Line-8001/Line- 10.26.6.129 (D) 255.255.255.255
5060 OK (41 ms)
Here is the console message when I made a call from
the softphone to the Cisco 7960 (which was
successful).
-- Executing Macro("SIP/8005-4971",
"stdexten|8001|SIP/Line-8001") in new stack
-- Executing Dial("SIP/8005-4971",
"SIP/Line-8001|20|t") in new stack
-- Called Line-8001
-- SIP/Line-8001-f19d is ringing
== Spawn extension (macro-stdexten, s, 1) exited
non-zero on 'SIP/8005-4971' in macro 'stdexten'
== Spawn extension (default, s, 1) exited non-zero
on 'SIP/8005-4971'
And here is the console message when I tried to call
the softphone from Cisco 7960 (which failed).
-- Executing Dial("SIP/Line-8001-d450",
"SIP/8005") in new stack
== Everyone is busy at this time
-----Original Message-----
From: asterisk-users-admin@lists.digium.com
[mailto:asterisk-users-admin@lists.digium.com]On
Behalf Of Bisker, Scott
Sent: Friday, December 12, 2003 3:46 PM
To: asterisk-users@lists.digium.com
Subject: [Asterisk-Users] estara softphone problem
__________________________________
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Could you post the console output from when you run the softphone application?
Maybe there is a problem with registration.
-sb
-----Original Message-----
From: asterisk-users-admin@lists.digium.com
[mailto:asterisk-users-admin@lists.digium.com]On Behalf Of Hao Zhong
Sent: Friday, December 12, 2003 5:16 PM
To: asterisk-users@lists.digium.com
Subject: [Asterisk-Users] Re: estara softphone problem
Hi Scott, my 7960s can call each other without any
problem. I changed ip.conf as you recommended, and
still didn't work. But from "sip show peers", it looks
like my softphone is not talking to asterisk properly.
Asterisk got the softphone's IP address, but its
status is "unreachable", I'm trying to figure out why.
Line-8001 till Line-8004 are Cisco 7960s (two phones,
each with two lines defined), they seem to be OK.
Monet*CLI> sip show peers
Name/username Host Mask
Port Status
8005/8005 10.26.6.78 (D) 255.255.255.255
5060 UNREACHABLE
Line-8004/Line- 10.26.6.198 (D) 255.255.255.255
5060 OK (51 ms)
Line-8003/Line- 10.26.6.198 (D) 255.255.255.255
5060 OK (51 ms)
Line-8002/Line- 10.26.6.129 (D) 255.255.255.255
5060 OK (41 ms)
Line-8001/Line- 10.26.6.129 (D) 255.255.255.255
5060 OK (41 ms)
Here is the console message when I made a call from
the softphone to the Cisco 7960 (which was
successful).
-- Executing Macro("SIP/8005-4971",
"stdexten|8001|SIP/Line-8001") in new stack
-- Executing Dial("SIP/8005-4971",
"SIP/Line-8001|20|t") in new stack
-- Called Line-8001
-- SIP/Line-8001-f19d is ringing
== Spawn extension (macro-stdexten, s, 1) exited
non-zero on 'SIP/8005-4971' in macro 'stdexten'
== Spawn extension (default, s, 1) exited non-zero
on 'SIP/8005-4971'
And here is the console message when I tried to call
the softphone from Cisco 7960 (which failed).
-- Executing Dial("SIP/Line-8001-d450",
"SIP/8005") in new stack
== Everyone is busy at this time
-----Original Message-----
From: asterisk-users-admin@lists.digium.com
[mailto:asterisk-users-admin@lists.digium.com]On
Behalf Of Bisker, Scott
Sent: Friday, December 12, 2003 3:46 PM
To: asterisk-users@lists.digium.com
Subject: [Asterisk-Users] estara softphone problem
__________________________________
Do you Yahoo!?
Free Pop-Up Blocker - Get it now
http://companion.yahoo.com/
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