I am new to asterisk and have been playing with it for just a few days. The GrandStream BudgeTone-102 equipment I have allows me to do a blind transfer, but I am interested to know how to do something which isn't blind. I have managed to enable the call parking which allows me to send a call to extension 700 for somebody to collect, but it still seems rather awkward. I also have problems with the 'flash' button, nothing seems to happen when I press it. Strangely though the flash button did start working at one point and I was able to switch between two different calls using it, but rebooting the phones seemed to result in it not working anymore? I would be delighted to read any documentation, but I am struggling to find anything that refers to these issues. I have seen handbook version 2, is there anything else I am missing? Many thanks, Michael -- Michael T Farnworth Maxima Systems Ltd (http://www.maximasystems.com) 16 Woodbourne Sq Douglas Isle of Man IM1 4DB Tel: +44 (0)1624 665826