asterisk users - Sep 2003 - dialing out with the outgoing queue problem.

Hi,

I have cvs updated all my modules (zapata, libpri, zaptel and asterisk).
I have also read in the archives & seems that no-one has run into this
problem.
What I'm trying to do is simple. Just make and outbound call using the
/var/spool/asterisk/outgoing directory.

I copied /usr/src/asterisk/sample.call and only changed the context &
extension.
I configured my Zap1 to the same context. I have two X100P (Zap1 & Zap2) and
one S100U (Zap3).

If I use my S100U and dial extension 800, it works. It calls.
However when I copy my 1.call file. it says:

Unable to create channel of type 'Zap'.

Does anyone have any suggestions? or know what am I missing?

Thanks,

Dante


Here's my configuration:

extensions:
[callme]
...
exten => 800,1,Dial(Zap/1/19548738986)
exten => 800,2,BackGround(demo-congrats)
exten => 800,3,BackGround(demo-instruct)
...

1.call:
Channel: Zap/1
MaxRetries: 2
RetryTime: 60
WaitTime: 30
Context: callme
Extension: 800
...


cp /tmp/1.call  /var/spool/asterisk/outgoing

    -- Attempting call on Zap/1 for 800@callme:1 (Retry 1)
    -- Executing Dial("Zap/1-1", "Zap/1/195487389xx") in new
stack
NOTICE[360464]: File app_dial.c, Line 499 (dial_exec): Unable to create
channel of type 'Zap'
  == Everyone is busy at this time
    -- Executing BackGround("Zap/1-1", "demo-congrats") in
new stack
    -- Playing 'demo-congrats'

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On Fri, 2003-09-26 at 12:35, Dante Alzamora wrote:
> extensions:
> [callme]
> ...
> exten => 800,1,Dial(Zap/1/19548738986)
> exten => 800,2,BackGround(demo-congrats)
> exten => 800,3,BackGround(demo-instruct)
> ...
>  
> 1.call:
> Channel: Zap/1
> MaxRetries: 2
> RetryTime: 60
> WaitTime: 30
> Context: callme
> Extension: 800
> ...
>  
>  
> cp /tmp/1.call  /var/spool/asterisk/outgoing
>     -- Attempting call on Zap/1 for 800@callme:1 (Retry 1)
>     -- Executing Dial("Zap/1-1", "Zap/1/195487389xx")
in new stack
> NOTICE[360464]: File app_dial.c, Line 499 (dial_exec): Unable to
> create channel of type 'Zap'
>   == Everyone is busy at this time
>     -- Executing BackGround("Zap/1-1", "demo-congrats")
in new stack
>     -- Playing 'demo-congrats'
This is is pretty straight forward, you are using Zap/1 to pickup and
your dial command is also trying to use Zap/1. You have it busy in one
part of the call and the second part can't do it's job.

BTW, you should not have a extension layout that is a dial, then
background commands. The normal end of a dial command is a hangup or
busy. 

What you probably want is something along the ways of this for your
1.call

Channel: Zap/1/19548738986
MaxRetries: 2
RetryTime: 60
WaitTime: 30
Context: callme
Extension: 800
Priority: 2

This will make the outbound call and the play your messages.
 
-- 
Steven Critchfield  <critch@basesys.com>

That did the trick.

Thanks Steven,

Dante

-----Original Message-----
From: asterisk-users-admin@lists.digium.com
[mailto:asterisk-users-admin@lists.digium.com]On Behalf Of Steven
Critchfield
Sent: Friday, September 26, 2003 2:04 PM
To: asterisk-users@lists.digium.com
Subject: Re: [Asterisk-Users] dialing out with the outgoing queue
problem.


On Fri, 2003-09-26 at 12:35, Dante Alzamora wrote:
> extensions:
> [callme]
> ...
> exten => 800,1,Dial(Zap/1/19548738986)
> exten => 800,2,BackGround(demo-congrats)
> exten => 800,3,BackGround(demo-instruct)
> ...
>  
> 1.call:
> Channel: Zap/1
> MaxRetries: 2
> RetryTime: 60
> WaitTime: 30
> Context: callme
> Extension: 800
> ...
>  
>  
> cp /tmp/1.call  /var/spool/asterisk/outgoing
>     -- Attempting call on Zap/1 for 800@callme:1 (Retry 1)
>     -- Executing Dial("Zap/1-1", "Zap/1/195487389xx")
in new stack
> NOTICE[360464]: File app_dial.c, Line 499 (dial_exec): Unable to
> create channel of type 'Zap'
>   == Everyone is busy at this time
>     -- Executing BackGround("Zap/1-1", "demo-congrats")
in new stack
>     -- Playing 'demo-congrats'
This is is pretty straight forward, you are using Zap/1 to pickup and
your dial command is also trying to use Zap/1. You have it busy in one
part of the call and the second part can't do it's job.

BTW, you should not have a extension layout that is a dial, then
background commands. The normal end of a dial command is a hangup or
busy. 

What you probably want is something along the ways of this for your
1.call

Channel: Zap/1/19548738986
MaxRetries: 2
RetryTime: 60
WaitTime: 30
Context: callme
Extension: 800
Priority: 2

This will make the outbound call and the play your messages.
 
-- 
Steven Critchfield  <critch@basesys.com>

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I got curious of this function and tried to summarize by reading your mails and
looking into the source code.

http://www.voip-info.org/tiki-index.php?page=Asterisk+auto-dial+out

As you see, there are some commands available in the call file that I could not
figure out.
If you have figured these out, just add them to the Wiki page.


/O