Hello All, I am still having some difficulty working to monitor an already active channel. I did some experimenting with the Monitor application without achieving my desired results. Here are the relevant parts of my extensions.conf file: [CustomerSide] exten => 2,1,StopMonitor exten => 3,1,Monitor(wav,Test_Recording_1) This is what happens: 1. From the console, I dial to the phone connected to the TDM400P card: *CLI> dial 1234@CustomerSide and answer the phone when it rings. 2. Next, I dial from the console to activate monitoring: *CLI> dial 3@CustomerSide Unfortunately, the monitoring does not start, and I hear Asterisk sending 3 DTMF tones to the phone. What am I doing wrong that prevents the monitoring from starting? Is it required to start the monitoring from another phone (hard or soft phone)? -- Thanks, Tim