asterisk users - Aug 2003 - Snome-200 with Asterisk

hi
    We are using snome 200 IP phone with *.  It works OK. But after a period of
time we can't hear any sounds for any icoming or outgoing calls. I've
got two of these phones. Same symptoms occur to both of these( not at the same
time ) and the problem remains until the phone is completely rebooted. Don't
know whether this's * or Snomes' prob. Any help would be appreciated.
Thanks In advance.

Denzel.
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Hi,

Some questions:

1) Are you behind NAT?

2) If the answer to (1) is Yes, then be aware that if you have the latest
firmware (1.16w) then you should choose the the appropriate setting under
"NAT detection". The "Automatic" setting doesn't seem to
work some of our customers behind nat. There are options such as UPnP and STUN
and you will have to choose the appropriate one.

3) If you aren't behind NAT, then my guess is that you have a codec issue.

Tan
telappliant.com



----- Original Message ----- 
From: denzel-infotechs 
To: asterisk-users@lists.digium.com 
Sent: Friday, August 08, 2003 9:46 AM
Subject: [Asterisk-Users] Snome-200 with Asterisk


hi
    We are using snome 200 IP phone with *.  It works OK. But after a period of
time we can't hear any sounds for any icoming or outgoing calls. I've
got two of these phones. Same symptoms occur to both of these( not at the same
time ) and the problem remains until the phone is completely rebooted. Don't
know whether this's * or Snomes' prob. Any help would be appreciated.
Thanks In advance.

Denzel.
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