asterisk users - Jun 2003 - BudgeTone 100 Calling Problems

I'm using happily this cheap phones, but I still have a little problem.

Configuring the phone is extremely easy on * and I've a couple of them
perfectly working, except when i try to call some toll-free number (in italy
800xxxxxxx ).

If the number called is an IVR system, often with GrandStream (but also with
Cisco 7905.h323) it's impossible to make the menu choices via the Dialpad.

I think that the inband-dtmf Grandstream issue may cause this problem.

Going in the details:

I call the 803121 (Telecom Italia toll-free number for business customers).

I hear indefinitely the ring. They have an IVR.

I call the 800281111 (a toll free number of a popular radio station in
italy):

I can perfectly hear the answer of the recorded voice - that is NOT an IVR -
and then I can talk with the operator.

Anyone has ideas on how to bypass the problem of the IVR answer not
understood by *?

-- 
Stefano Finetti
Technical Coordinator
Lynx Automotive srl
ssfinetti@lynxautomotive.it
Tel: 199 79 79 30
Fax: 06 233 227 934
Linux Registered User #271978

The new firmware should fix the Inband, OutofBand(2833) and add a new
DTMF mode--INFO, it will give user choice of their own to setup DTMF
mode for their GS phones.  The release will be out very soon.

--- Stefano Finetti <ssfinetti@lynxautomotive.it>
wrote:
> 
> I'm using happily this cheap phones, but I still have a little
> problem.
> 
> Configuring the phone is extremely easy on * and I've a couple of
> them
> perfectly working, except when i try to call some toll-free number
> (in italy
> 800xxxxxxx ).
> 
> If the number called is an IVR system, often with GrandStream (but
> also with
> Cisco 7905.h323) it's impossible to make the menu choices via the
> Dialpad.
> 
> I think that the inband-dtmf Grandstream issue may cause this
> problem.
> 
> Going in the details:
> 
> I call the 803121 (Telecom Italia toll-free number for business
> customers).
> 
> I hear indefinitely the ring. They have an IVR.
> 
> I call the 800281111 (a toll free number of a popular radio station
> in
> italy):
> 
> I can perfectly hear the answer of the recorded voice - that is NOT
> an IVR -
> and then I can talk with the operator.
> 
> Anyone has ideas on how to bypass the problem of the IVR answer not
> understood by *?
> 
> -- 
> Stefano Finetti
> Technical Coordinator
> Lynx Automotive srl
> ssfinetti@lynxautomotive.it
> Tel: 199 79 79 30
> Fax: 06 233 227 934
> Linux Registered User #271978
> 
> _______________________________________________
> Asterisk-Users mailing list
> Asterisk-Users@lists.digium.com
> http://lists.digium.com/mailman/listinfo/asterisk-users

====
William Zhang