Nut upsuser - Jun 2021 - [EXTERNAL] Couple questions about the output of upsc command

Re 2:
What's the load (in watts or percent) and what is the runtime value in
minutes? Is the minutes remaining value changing on the UPS LCD or in the
WEBCARDLX GUI when on battery?

More generally, if no one else chimes in with an answer, I can set up some tests
when I'm in the office to compare.

- David Zomaya
Tripp Lite
________________________________
From: Nut-upsuser <nut-upsuser-bounces+david_zomaya=tripplite.com at
alioth-lists.debian.net> on behalf of Nathan Dehnel via Nut-upsuser
<nut-upsuser at alioth-lists.debian.net>
Sent: Tuesday, June 8, 2021 11:15:19 PM
To: nut-upsuser at alioth-lists.debian.net
Subject: [EXTERNAL] [Nut-upsuser] Couple questions about the output of upsc
command

This is an EXTERNAL email. Please take a moment and think before clicking any
links or opening any attachments from this email. If suspicious, please forward
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I have pfsense set up as a master with nut 2.7.4_8, controlling a Tripplite
Smartonline SU1500RTXLCD2U with SNMPWEBCARDLX, using the snmp driver.

1. upsc does not return battery.runtime.low or battery.charge.low. Does my UPS
simply not support these variables, or could I fix it with a configuration
change?

2. battery.runtime does not change with load, either when online or on battery
power. Is this supposed to happen? If not, can it be fixed?
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>What's the load (in watts or percent)
30.00 (upsc)
between 28-35% (LCD)

and what is the runtime value in minutes?
2160.00 (upsc)
21-24 minutes (LCD)
>Is the minutes remaining value changing on the UPS LCD or in the WEBCARDLX
GUI when on battery?
Yes in the LCD. The WEBCARDLX GUI gives connection refused when I try to
open it in a browser.

On Wed, Jun 9, 2021 at 10:22 PM David Zomaya <David_Zomaya at
tripplite.com>
wrote:
> Re 2:
> What's the load (in watts or percent) and what is the runtime value in
> minutes? Is the minutes remaining value changing on the UPS LCD or in the
> WEBCARDLX GUI when on battery?
>
> More generally, if no one else chimes in with an answer, I can set up some
> tests when I'm in the office to compare.
>
> - David Zomaya
> Tripp Lite
> ------------------------------
> *From:* Nut-upsuser <nut-upsuser-bounces+david_zomaya> tripplite.com
at alioth-lists.debian.net> on behalf of Nathan Dehnel via
> Nut-upsuser <nut-upsuser at alioth-lists.debian.net>
> *Sent:* Tuesday, June 8, 2021 11:15:19 PM
> *To:* nut-upsuser at alioth-lists.debian.net
> *Subject:* [EXTERNAL] [Nut-upsuser] Couple questions about the output of
> upsc command
>
> This is an *EXTERNAL* email. Please take a moment and think before
> clicking any links or opening any attachments from this email. If
> suspicious, please forward to ishelpdesk at tripplite.com for review.
> ------------------------------
> I have pfsense set up as a master with nut 2.7.4_8, controlling a
> Tripplite Smartonline SU1500RTXLCD2U with SNMPWEBCARDLX, using the snmp
> driver.
>
> 1. upsc does not return battery.runtime.low or battery.charge.low. Does my
> UPS simply not support these variables, or could I fix it with a
> configuration change?
>
> 2. battery.runtime does not change with load, either when online or on
> battery power. Is this supposed to happen? If not, can it be fixed?
> ------------------------------
> This message is for the addressee's use only. It may contain
confidential
> information. If you receive this message in error, please delete it and
> notify the sender. Tripp Lite disclaims all warranties and liabilities, and
> assumes no responsibility for viruses which may infect an email sent to you
> from Tripp Lite and which damage your electronic systems or information. It
> is your responsibility to maintain virus detection systems to prevent
> damage to your electronic systems and information.
>
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> Yes in the LCD. The WEBCARDLX GUI gives connection refused when I try to
open it in a browser.
Can you login via SSH?

I ask because assuming HTTP(S) is enabled... not getting into the GUI suggests a
different problem... one that might be contributing to data not updating in
Network UPS Tools.

Generally, I'd approach this by:
1- Making sure we get the WEBCARDLX working and reporting data correctly in the
GUI/SSH/SNMP (basically, data should match the LCD or be very close to it)
2- Look at possible issues with NUT

If you can't get in via SSH either, can you reboot the WEBCARDLX (does not
impact UPS output) either via the reset button (just below/above the middle of
the two Ethernet LEDs) or by removing and reinserting the WEBCARDLX and try
again?

 Thank you,
 David Zomaya
 Tripp Lite




________________________________
 This message is for the addressee's use only. It may contain confidential
information. If you receive this message in error, please delete it and notify
the sender. Tripp Lite disclaims all warranties and liabilities, and assumes no
responsibility for viruses which may infect an email sent to you from Tripp Lite
and which damage your electronic systems or information. It is your
responsibility to maintain virus detection systems to prevent damage to your
electronic systems and information.