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Felix Johnson

2016-Nov-14 01:56 UTC

Problems with Dell external USB DVD drive

Hello,

I have a Dell Inspiron 7547, which lacks an internal CD/DVD drive.
I purchased a Dell DW514 external USB DVD drive, which works in Windows,
but can't be located in FreeBSD 11.0-p2. I am looking for help in getting
FreeBSD
to recognize the device.

Any help is appreciated, since this is an important step to using this
laptop
full-time as a FreeBSD workstation.

Here is the information I have on my system:

[fjohnson at laptop /usr/home/fjohnson]$ uname -a
FreeBSD laptop 11.0-RELEASE-p2 FreeBSD 11.0-RELEASE-p2 #0: Mon Oct 24
06:55:27 UTC 2016
root at amd64-builder.daemonology.net:/usr/obj/usr/src/sys/GENERIC
 amd64

[fjohnson at laptop /usr/home/fjohnson]$ sudo usbconfig
ugen0.1: <XHCI root HUB 0x8086> at usbus0, cfg=0 md=HOST spd=SUPER
(5.0Gbps) pwr=SAVE (0mA)
ugen1.1: <EHCI root HUB Intel> at usbus1, cfg=0 md=HOST spd=HIGH (480Mbps)
pwr=SAVE (0mA)
ugen0.2: <USB2.0 Hub vendor 0x05e3> at usbus0, cfg=0 md=HOST spd=HIGH
(480Mbps) pwr=SAVE (100mA)
ugen1.2: <product 0x8000 vendor 0x8087> at usbus1, cfg=0 md=HOST spd=HIGH
(480Mbps) pwr=SAVE (0mA)
ugen0.3: <USB Receiver Logitech> at usbus0, cfg=0 md=HOST spd=FULL
(12Mbps)
pwr=ON (98mA)
ugen0.4: <product 0x1780 vendor 0x0b95> at usbus0, cfg=0 md=HOST spd=HIGH
(480Mbps) pwr=ON (450mA)
ugen0.5: <Portable SSD T1 Samsung> at usbus0, cfg=0 md=HOST spd=HIGH
(480Mbps) pwr=ON (500mA)
ugen0.6: <IntegratedWebcamHD SuYin> at usbus0, cfg=0 md=HOST spd=HIGH
(480Mbps) pwr=ON (500mA)
ugen0.7: <Touchscreen ELAN> at usbus0, cfg=0 md=HOST spd=FULL (12Mbps)
pwr=ON (100mA)

[fjohnson at laptop /usr/home/fjohnson]$ dmesg | grep -i usb
xhci0: <Intel Panther Point USB 3.0 controller> mem 0xf7d00000-0xf7d0ffff
irq 16 at device 20.0 on pci0
usbus0 on xhci0
ehci0: <Intel Lynx Point LP USB 2.0 controller USB> mem
0xf7d23000-0xf7d233ff irq 23 at device 29.0 on pci0
usbus1: EHCI version 1.0
usbus1 on ehci0
usbus0: 5.0Gbps Super Speed USB v3.0
usbus1: 480Mbps High Speed USB v2.0
ugen0.1: <0x8086> at usbus0
uhub0: <0x8086 XHCI root HUB, class 9/0, rev 3.00/1.00, addr 1> on usbus0
ugen1.1: <Intel> at usbus1
uhub1: <Intel EHCI root HUB, class 9/0, rev 2.00/1.00, addr 1> on usbus1
Root mount waiting for: usbus1 usbus0
Root mount waiting for: usbus1 usbus0
ugen0.2: <vendor 0x05e3> at usbus0
uhub2: <vendor 0x05e3 USB2.0 Hub, class 9/0, rev 2.00/32.98, addr 1> on
usbus0
ugen1.2: <vendor 0x8087> at usbus1
uhub3: <vendor 0x8087 product 0x8000, class 9/0, rev 2.00/0.04, addr 2> on
usbus1
Root mount waiting for: usbus1 usbus0
ugen0.3: <Logitech> at usbus0
ukbd0: <Logitech USB Receiver, class 0/0, rev 2.00/12.03, addr 2> on
usbus0
Root mount waiting for: usbus0
ugen0.4: <vendor 0x0b95> at usbus0
Root mount waiting for: usbus0
ugen0.5: <Samsung> at usbus0
umass0: <Samsung Portable SSD T1, class 0/0, rev 2.10/0.01, addr 4> on
usbus0
Root mount waiting for: usbus0
ugen0.6: <SuYin> at usbus0
Root mount waiting for: usbus0
ugen0.7: <ELAN> at usbus0
Root mount waiting for: usbus0
usb_alloc_device: set address 8 failed (USB_ERR_TIMEOUT, ignored)
Root mount waiting for: usbus0
usbd_setup_device_desc: getting device descriptor at addr 8 failed,
USB_ERR_TIMEOUT
Root mount waiting for: usbus0
usbd_req_re_enumerate: addr=8, set address failed! (USB_ERR_TIMEOUT,
ignored)
usbd_setup_device_desc: getting device descriptor at addr 8 failed,
USB_ERR_TIMEOUT
Root mount waiting for: usbus0
Root mount waiting for: usbus0
usbd_req_re_enumerate: addr=8, set address failed! (USB_ERR_TIMEOUT,
ignored)
Root mount waiting for: usbus0
usbd_setup_device_desc: getting device descriptor at addr 8 failed,
USB_ERR_TIMEOUT
Root mount waiting for: usbus0
usbd_req_re_enumerate: addr=8, set address failed! (USB_ERR_TIMEOUT,
ignored)
usbd_setup_device_desc: getting device descriptor at addr 8 failed,
USB_ERR_TIMEOUT
Root mount waiting for: usbus0
Root mount waiting for: usbus0
usbd_req_re_enumerate: addr=8, set address failed! (USB_ERR_TIMEOUT,
ignored)
usbd_setup_device_desc: getting device descriptor at addr 8 failed,
USB_ERR_TIMEOUT
ugen0.8: <Unknown> at usbus0 (disconnected)
ums0: <Logitech USB Receiver, class 0/0, rev 2.00/12.03, addr 2> on usbus0
uhid0: <Logitech USB Receiver, class 0/0, rev 2.00/12.03, addr 2> on
usbus0
uhid1: <ELAN Touchscreen, class 0/0, rev 2.00/11.12, addr 6> on usbus0
axe0: <vendor 0x0b95 product 0x1780, rev 2.00/0.01, addr 3> on usbus0
ue0: <USB Ethernet> on axe0
[fjohnson at laptop /usr/home/fjohnson]$

Thank you!
Felix Johnson

Kevin Oberman

2016-Nov-14 07:10 UTC

head link

Problems with Dell external USB DVD drive

On Sun, Nov 13, 2016 at 5:56 PM, Felix Johnson <felix.the.red at
gmail.com>
wrote:
> Hello,
>
> I have a Dell Inspiron 7547, which lacks an internal CD/DVD drive.
> I purchased a Dell DW514 external USB DVD drive, which works in Windows,
> but can't be located in FreeBSD 11.0-p2. I am looking for help in
getting
> FreeBSD
> to recognize the device.
>
> Any help is appreciated, since this is an important step to using this
> laptop
> full-time as a FreeBSD workstation.
>
> Here is the information I have on my system:
>
> [fjohnson at laptop /usr/home/fjohnson]$ uname -a
> FreeBSD laptop 11.0-RELEASE-p2 FreeBSD 11.0-RELEASE-p2 #0: Mon Oct 24
> 06:55:27 UTC 2016
> root at amd64-builder.daemonology.net:/usr/obj/usr/src/sys/GENERIC
>  amd64
>
> [fjohnson at laptop /usr/home/fjohnson]$ sudo usbconfig
> ugen0.1: <XHCI root HUB 0x8086> at usbus0, cfg=0 md=HOST spd=SUPER
> (5.0Gbps) pwr=SAVE (0mA)
> ugen1.1: <EHCI root HUB Intel> at usbus1, cfg=0 md=HOST spd=HIGH
(480Mbps)
> pwr=SAVE (0mA)
> ugen0.2: <USB2.0 Hub vendor 0x05e3> at usbus0, cfg=0 md=HOST spd=HIGH
> (480Mbps) pwr=SAVE (100mA)
> ugen1.2: <product 0x8000 vendor 0x8087> at usbus1, cfg=0 md=HOST
spd=HIGH
> (480Mbps) pwr=SAVE (0mA)
> ugen0.3: <USB Receiver Logitech> at usbus0, cfg=0 md=HOST spd=FULL
(12Mbps)
> pwr=ON (98mA)
> ugen0.4: <product 0x1780 vendor 0x0b95> at usbus0, cfg=0 md=HOST
spd=HIGH
> (480Mbps) pwr=ON (450mA)
> ugen0.5: <Portable SSD T1 Samsung> at usbus0, cfg=0 md=HOST spd=HIGH
> (480Mbps) pwr=ON (500mA)
> ugen0.6: <IntegratedWebcamHD SuYin> at usbus0, cfg=0 md=HOST spd=HIGH
> (480Mbps) pwr=ON (500mA)
> ugen0.7: <Touchscreen ELAN> at usbus0, cfg=0 md=HOST spd=FULL
(12Mbps)
> pwr=ON (100mA)
>
> [...]
>
> Thank you!
> Felix Johnson
>
Can I assume that the drive was plugged in when the usbconfig command was
issued? I don't see any indication of it in the output. I was expecting a
vendor/product that was not known to the system, but that does nto appear
to be the case. the only two not identified have and the first in an Intel
vendor ID and the second appears to be an Asix Ethernet controller, though
the information on that is sketchy.

When you plug in the drive, the console should show a message. A similar
message should be sent when it is unplugged. Can you try that and report
the message? It should include the vendor and product IDs.
--
Kevin Oberman, Part time kid herder and retired Network Engineer
E-mail: rkoberman at gmail.com
PGP Fingerprint: D03FB98AFA78E3B78C1694B318AB39EF1B055683

freebsd stable - Nov 2016 - Problems with Dell external USB DVD drive

Problems with Dell external USB DVD drive

Problems with Dell external USB DVD drive