Earl Terwilliger
2021-Apr-23 22:58 UTC
[asterisk-users] Changing the Callerid for Agents on a Queue
Hello, Is it possible to change the callerid for specific agents logged in to a queue (local channels)? We can change the callerid before it hits the queue but we are interested in changing/blocking the callerid for specific agents. I don't see a way in the dial plan to make changes for calls made by the queue to logged in agents. Am I missing something or is there some way to do this? Thanks! Earl