samba - Oct 2017 - RSAT Print Management won't show shared printers under the "Printers" section

A small update:

Fiddled some more with Windows 10 and that works, too. Windows 7 still
doesn't see the printer in Print Management, not even on a second, freshly
installed client.

I have set up the printer now from Windows 8.1 and configured some printer
preferences and installed the printer on a Windows 7 client. That works.
However, I would really like to configure the printer form Windows 7, if
that's possible.

--
Best regards
Thomas

Hi Thomas,

Am 08.10.2017 um 17:42 schrieb Thomas Keppler:
> Fiddled some more with Windows 10 and that works, too. Windows 7
> still doesn't see the printer in Print Management, not even on
> a second, freshly installed client.>
> I have set up the printer now from Windows 8.1 and
> configured some printer preferences and installed the printer
> on a Windows 7 client. That works.> However, I would really like to
configure the
> printer form Windows 7, if that's possible.

I can confirm that the printers aren't listed in the Printer Management
console on Windows 7 in my test environment, but it works as expected on
8.1 and 10. I've tested it with Samba 4.7.0 on the print server.

It seems like a bug or maybe an incompatibility introduced by a recent
Windows 7 update.

Can you please open a bug report against Samba 4.7 (see
https://wiki.samba.org/index.php/Bug_Reporting) and include the
information from this thread and a level 10 debug log. Thanks.

As a workaround, on Win 7 you can still assign drivers without using the
Print Management console:
- Start / Run
- Enter \\print_server_name\, click "OK"
- Press the "View remote printers" button
There you can right-click to printers and manage them same as in the
console. Win7 was the last version where you can manage printer this
way. Anyway, please open the bug report.


Regards,
Marc

Hello Marc.

thanks for the workaround. Seems to work for me.
I will probably use Windows 8.1 on a management VM just so I can use the Windows
8.1 RSAT tools to work around the issue in the mean time.
> Can you please open a bug report against Samba 4.7 (see
> https://wiki.samba.org/index.php/Bug_Reporting) and include the
> information from this thread and a level 10 debug log. Thanks.
I will do my best to open up a bug report during the upcoming week (I want to
setup a clean environment for testing and logging). Shall I mention you in it?
> It seems like a bug or maybe an incompatibility introduced by a recent
> Windows 7 update.
I have tried the Windows 7 IE11 Virtual Machine provided directly by Microsoft.
It was last updates on 26th November 2014 by default (Last update: KB2835361).
Installed most recent version of RSAT tools on that and I've got the same
problem. It might be an issue in the Print Management snap-in itself, though.
But we'll find that out sooner or later during the bug report. :-)

For anyone finding this via Google, as Marc pointed out, the workaround seems to
be:
> As a workaround, on Win 7 you can still assign drivers without using the
> Print Management console:
> - Start / Run
> - Enter \\print_server_name\, click "OK"
> - Press the "View remote printers" button
> There you can right-click to printers and manage them same as in the
> console. Win7 was the last version where you can manage printer this
> way.
Alternatively, you can use Windows 10 or Windows 8.1's RSAT tools.
One caveat by using the technique above seems that printer preferences
aren't persisted or only in a way Windows 7 can see it.

Thank you for being so helpful so far and quick to respond. I hope the bug hunt
will reveal what the real issue is here.

--
Best regards
Thomas

Hai Mard ans Tomas, 

Just out of interest and maybe this helps also for bug 12761.

Are you still able to test this on a VM? Can you try my samba 4.6.8 package. 

That one contains a patch for printer driver problems. This bug report.
https://bugzilla.samba.org/show_bug.cgi?id=12761  ( reported my Marc itself. ) 
Its more about the 32bit driver upload and delete of drivers, but who knows, i
suggest try it.
Because i dont see this beheavior on my print server with the 4.6.8 package.

My setup is same as yours, i use RSAT in win7 64b for RSAT tools. 
Debian stretch, samba 4.6.8. cups in Point and print setup with kerberos auth
configured.
This server started as debian jessie with samba 4.2.x. has seen 4.5.8 on stretch
and now 4.6.8.

I only noticed on thing, as you if a new printer is added, it takes some time,
but a refesh after about 2-4 sec,
in the printer manager view, shows the printer and i can configure it. 

My apt info : http://apt.van-belle.nl
For Stretch: (4.6.x)
 echo "deb http://apt.van-belle.nl/debian stretch-backports main contrib
non-free" | sudo tee -a /etc/apt/sources.list.d/van-belle.list
 echo "deb http://apt.van-belle.nl/debian stretch main contrib
non-free" | sudo tee -a /etc/apt/sources.list.d/van-belle.list

Now import the public key with :
 wget -O - http://apt.van-belle.nl/louis-van-belle.gpg-key.asc | apt-key add -
And update and run dist-upgrade since samba 4.6 has some extra packages to be
installed.
Make a good backup or /var/lib/samba and /var/cache/samba and /etc/samba 
That, if needed gives the options to revert back to the debian packages. 
> For anyone finding this via Google, as Marc pointed out, the 
> workaround seems to be:
> > As a workaround, on Win 7 you can still assign drivers 
> without using the Print Management console:
Any domain admin, on any windows ( domain joined) pc, can configure the printer
as show above.


Greetz, 

Louis

> -----Oorspronkelijk bericht-----
> Van: samba [mailto:samba-bounces at lists.samba.org] Namens 
> Thomas Keppler via samba
> Verzonden: zondag 8 oktober 2017 19:33
> Aan: Marc Muehlfeld
> CC: samba at lists.samba.org
> Onderwerp: Re: [Samba] RSAT Print Management won't show 
> shared printers under the "Printers" section
> 
> Hello Marc.
> 
> thanks for the workaround. Seems to work for me.
> I will probably use Windows 8.1 on a management VM just so I 
> can use the Windows 8.1 RSAT tools to work around the issue 
> in the mean time.
> 
> > Can you please open a bug report against Samba 4.7 (see
> > https://wiki.samba.org/index.php/Bug_Reporting) and include the 
> > information from this thread and a level 10 debug log. Thanks.
> I will do my best to open up a bug report during the upcoming 
> week (I want to setup a clean environment for testing and 
> logging). Shall I mention you in it?
> 
> > It seems like a bug or maybe an incompatibility introduced 
> by a recent 
> > Windows 7 update.
> 
> I have tried the Windows 7 IE11 Virtual Machine provided 
> directly by Microsoft. It was last updates on 26th November 
> 2014 by default (Last update: KB2835361). Installed most 
> recent version of RSAT tools on that and I've got the same 
> problem. It might be an issue in the Print Management snap-in 
> itself, though. But we'll find that out sooner or later 
> during the bug report. :-)
> 
> For anyone finding this via Google, as Marc pointed out, the 
> workaround seems to be:
> > As a workaround, on Win 7 you can still assign drivers 
> without using 
> > the Print Management console:
> > - Start / Run
> > - Enter \\print_server_name\, click "OK"
> > - Press the "View remote printers" button There you can 
> right-click to 
> > printers and manage them same as in the console. Win7 was the last 
> > version where you can manage printer this way.
> Alternatively, you can use Windows 10 or Windows 8.1's RSAT tools.
> One caveat by using the technique above seems that printer 
> preferences aren't persisted or only in a way Windows 7 can see it.
> 
> Thank you for being so helpful so far and quick to respond. I 
> hope the bug hunt will reveal what the real issue is here.
> 
> --
> Best regards
> Thomas
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