Hello, I have an usual isshere we are using thunderbird for client. The version of dovecot is as followed: # dovecot --version 2.2.22 (fe789d2) The dovecot service is runnon on VERSION="16.04.6 LTS (Xenial Xerus)" Thunderbird version 68.3.1 (32 bit) version. What happening when managing subscription there seems to be folders that are missing. They were not purged nor did anything happen like an outage. If you look at this below Sep19 (for September 2019), It list only the following folders: 16Sep19, 25Sep19 26Sep19 [cid:image002.png at 01D5C532.1485D710] To me this looks like some indexing gone south. I've tried this # doveadm mailbox status -u arhive doveadm mailbox status [-u <user>|-A] [-S <socket_path>] <fields> <mailbox> [...] # doveadm mailbox status -u archive Maildir # doveadm mailbox status [-u <user>|-A] [-S <socket_path>] <fields> <mailbox> [...] r# doveadm mailbox status -u archive INBOX @doveadm mailbox status [-u <user>|-A] [-S <socket_path>] <fields> <mailbox> [...] The user is archive The user home folder is this: # pwd /home/mail/archive/Maildir This what in it. # ls cur dovecot.index.log dovecot.mailbox.log.2 dovecot-uidvalidity.50ca19bb tmp dovecot.index dovecot.index.log.2 dovecot-uidlist dovecot-uidvalidity.50ca19bc dovecot.index.cache dovecot-keywords dovecot-uidvalidity dovecot-uidvalidity.50ca1b2d dovecot.index.cache.gz dovecot-keywords.gz dovecot-uidvalidity.50ca1990 new dovecot.index.cache.gz.2 dovecot.mailbox.log dovecot-uidvalidity.50ca19ab subscriptions # doveadm log errors # I don't see in errors. I tried to reload dovecot. # doveadm instance list path name last used running /var/run/dovecot dovecot 2020-01-06 22:41:46 yes root at dc3-ops-prod-vserv-archive01:~# There nothing in the logs that I can see. # doveadm user -u archive userdb: archive user : archive system_groups_user: archive uid : 1011 gid : 1011 home : /home/archive root at dc3-ops-prod-vserv-archive01:~# Any suggestions would be helpful. Thanks, Phillip Bruce Sr. System Engineer 415-590-8491 office "The answer to your Traveling Solution" [Deem Demo] This message and any files or text attached to it are intended only for the recipients named above, and contain information that may be confidential or privileged. If you are not an intended recipient, or you have reason to believe that you received this message in error, you must not read, copy, use or disclose this communication. Please also notify the sender by replying to this message, and then delete all copies of it from your system. Thank you. -------------- next part -------------- An HTML attachment was scrubbed... URL: <https://dovecot.org/pipermail/dovecot/attachments/20200107/31437ef7/attachment-0001.html> -------------- next part -------------- A non-text attachment was scrubbed... Name: image001.gif Type: image/gif Size: 1498 bytes Desc: image001.gif URL: <https://dovecot.org/pipermail/dovecot/attachments/20200107/31437ef7/attachment-0001.gif> -------------- next part -------------- A non-text attachment was scrubbed... Name: image002.png Type: image/png Size: 97157 bytes Desc: image002.png URL: <https://dovecot.org/pipermail/dovecot/attachments/20200107/31437ef7/attachment-0001.png>
I notice to use this command but does tell me a lot either.
# doveconf -n
# 2.2.22 (fe789d2): /etc/dovecot/dovecot.conf
# Pigeonhole version 0.4.13 (7b14904)
# OS: Linux 4.4.0-130-generic x86_64 Ubuntu 16.04.6 LTS
disable_plaintext_auth = no
mail_location = maildir:~/Maildir
namespace inbox {
inbox = yes
location mailbox Drafts {
special_use = \Drafts
}
mailbox Junk {
special_use = \Junk
}
mailbox Sent {
special_use = \Sent
}
mailbox "Sent Messages" {
special_use = \Sent
}
mailbox Trash {
special_use = \Trash
}
prefix }
passdb {
driver = pam
}
protocols = " imap"
ssl = no
userdb {
driver = passwd
}
#
Phillip
From: Phillip Bruce
Sent: Tuesday, January 7, 2020 8:26 AM
To: dovecot at dovecot.org
Subject: Thunderbird Subscription missing
Hello,
I have an usual isshere we are using thunderbird for client.
The version of dovecot is as followed:
# dovecot --version
2.2.22 (fe789d2)
The dovecot service is runnon on VERSION="16.04.6 LTS (Xenial Xerus)"
Thunderbird version 68.3.1 (32 bit) version.
What happening when managing subscription there seems to be folders that are
missing.
They were not purged nor did anything happen like an outage.
If you look at this below Sep19 (for September 2019), It list only the following
folders:
16Sep19,
25Sep19
26Sep19
[cid:image002.png at 01D5C536.5A7C7770]
To me this looks like some indexing gone south.
I've tried this
# doveadm mailbox status -u arhive
doveadm mailbox status [-u <user>|-A] [-S <socket_path>]
<fields> <mailbox> [...]
# doveadm mailbox status -u archive Maildir
# doveadm mailbox status [-u <user>|-A] [-S <socket_path>]
<fields> <mailbox> [...]
r# doveadm mailbox status -u archive INBOX
@doveadm mailbox status [-u <user>|-A] [-S <socket_path>]
<fields> <mailbox> [...]
The user is archive
The user home folder is this:
# pwd
/home/mail/archive/Maildir
This what in it.
# ls
cur dovecot.index.log dovecot.mailbox.log.2
dovecot-uidvalidity.50ca19bb tmp
dovecot.index dovecot.index.log.2 dovecot-uidlist
dovecot-uidvalidity.50ca19bc
dovecot.index.cache dovecot-keywords dovecot-uidvalidity
dovecot-uidvalidity.50ca1b2d
dovecot.index.cache.gz dovecot-keywords.gz dovecot-uidvalidity.50ca1990 new
dovecot.index.cache.gz.2 dovecot.mailbox.log dovecot-uidvalidity.50ca19ab
subscriptions
# doveadm log errors
#
I don't see in errors. I tried to reload dovecot.
# doveadm instance list
path name last used
running
/var/run/dovecot dovecot 2020-01-06 22:41:46
yes
root at dc3-ops-prod-vserv-archive01:~#
There nothing in the logs that I can see.
# doveadm user -u archive
userdb: archive
user : archive
system_groups_user: archive
uid : 1011
gid : 1011
home : /home/archive
root at dc3-ops-prod-vserv-archive01:~#
Any suggestions would be helpful.
Thanks,
Phillip Bruce
Sr. System Engineer
415-590-8491 office
"The answer to your Traveling Solution"
[Deem Demo]
This message and any files or text attached to it are intended only for the
recipients named above, and contain information that may be confidential or
privileged. If you are not an intended recipient, or you have reason to believe
that you received this message in error, you must not read, copy, use or
disclose this communication. Please also notify the sender by replying to this
message, and then delete all copies of it from your system. Thank you.
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Still not quite got my head around what you are expecting to see. Presumably folders for other dates in September. Depending on how and why those folders were created they may not exist. I do note that you used an ls to show the folders, and I'm assuming from the config below you are using Maildir, so try an ls -a to show the hidden folders too (those starting with a .). This should show you directories: .16Sep19 .25Sep19 .26Sep19 each with a cur, new and tmp directory in, along with some other Dovecot / IMAP files such as: dovecot.index.cache dovecot.index.log dovecot-uidlist maildirfolder If there are no directories for other dates then Dovecot is showing you what is there. If there are checking the permissions are correct is a good starting point. ** Phillip Bruce <Phillip.Bruce at deem.com> [2020-01-07 16:59]:> I notice to use this command but does tell me a lot either. > > # doveconf -n > # 2.2.22 (fe789d2): /etc/dovecot/dovecot.conf > # Pigeonhole version 0.4.13 (7b14904) > # OS: Linux 4.4.0-130-generic x86_64 Ubuntu 16.04.6 LTS > disable_plaintext_auth = no > mail_location = maildir:~/Maildir > namespace inbox { > inbox = yes > location > mailbox Drafts { > special_use = \Drafts > } > mailbox Junk { > special_use = \Junk > } > mailbox Sent { > special_use = \Sent > } > mailbox "Sent Messages" { > special_use = \Sent > } > mailbox Trash { > special_use = \Trash > } > prefix > } > passdb { > driver = pam > } > protocols = " imap" > ssl = no > userdb { > driver = passwd > } > # > > Phillip > > From: Phillip Bruce > Sent: Tuesday, January 7, 2020 8:26 AM > To: dovecot at dovecot.org > Subject: Thunderbird Subscription missing > > Hello, > > I have an usual isshere we are using thunderbird for client. > The version of dovecot is as followed: > > # dovecot --version > 2.2.22 (fe789d2) > > The dovecot service is runnon on VERSION="16.04.6 LTS (Xenial Xerus)" > > Thunderbird version 68.3.1 (32 bit) version. > > What happening when managing subscription there seems to be folders that are missing. > They were not purged nor did anything happen like an outage. > > If you look at this below Sep19 (for September 2019), It list only the following folders: > 16Sep19, > 25Sep19 > 26Sep19 > > [cid:image002.png at 01D5C536.5A7C7770] > > To me this looks like some indexing gone south. > I've tried this > > # doveadm mailbox status -u arhive > doveadm mailbox status [-u <user>|-A] [-S <socket_path>] <fields> <mailbox> [...] > > # doveadm mailbox status -u archive Maildir > # doveadm mailbox status [-u <user>|-A] [-S <socket_path>] <fields> <mailbox> [...] > r# doveadm mailbox status -u archive INBOX > @doveadm mailbox status [-u <user>|-A] [-S <socket_path>] <fields> <mailbox> [...] > > The user is archive > > The user home folder is this: > # pwd > /home/mail/archive/Maildir > > This what in it. > # ls > cur dovecot.index.log dovecot.mailbox.log.2 dovecot-uidvalidity.50ca19bb tmp > dovecot.index dovecot.index.log.2 dovecot-uidlist dovecot-uidvalidity.50ca19bc > dovecot.index.cache dovecot-keywords dovecot-uidvalidity dovecot-uidvalidity.50ca1b2d > dovecot.index.cache.gz dovecot-keywords.gz dovecot-uidvalidity.50ca1990 new > dovecot.index.cache.gz.2 dovecot.mailbox.log dovecot-uidvalidity.50ca19ab subscriptions > > # doveadm log errors > # > > I don't see in errors. I tried to reload dovecot. > # doveadm instance list > path name last used running > /var/run/dovecot dovecot 2020-01-06 22:41:46 yes > root at dc3-ops-prod-vserv-archive01:~# > > There nothing in the logs that I can see. > > # doveadm user -u archive > userdb: archive > user : archive > system_groups_user: archive > uid : 1011 > gid : 1011 > home : /home/archive > root at dc3-ops-prod-vserv-archive01:~# > > Any suggestions would be helpful. > > Thanks, > > Phillip Bruce > Sr. System Engineer > 415-590-8491 office > "The answer to your Traveling Solution" > [Deem Demo] > > This message and any files or text attached to it are intended only for the recipients named above, and contain information that may be confidential or privileged. If you are not an intended recipient, or you have reason to believe that you received this message in error, you must not read, copy, use or disclose this communication. Please also notify the sender by replying to this message, and then delete all copies of it from your system. Thank you.** end quote [Phillip Bruce] -- Paul Tansom | Aptanet Ltd. | https://www.aptanet.com/ | 023 9238 0001 ============================================================================Registered in England | Company No: 4905028 | Registered Office: Ralls House, Parklands Business Park, Forrest Road, Denmead, Waterlooville, Hants, PO7 6XP