On 3/20/2017 11:54 AM, Scott Robbins wrote:>> I am running centos 6.8 >> The system went down when we try to reboot it we get the >> message ST:3P7Y9Y1 >> Do you know what the problem might be. > I'm guessing you mean the message on the front panel, which is the service > tag number.indeed, thats the service tag for a Dell PowerEdge T620, shipped in September 2013, with dual Xeon E5-X2667, 48GB ram, and 10 3TB drives, originally running RHEL 6.5 indeed, you need to connect a monitor to it to determine what stage of the boot is failing and why. -- john r pierce, recycling bits in santa cruz
You are right it is a Dell PowerEdge. However as I said it stops in the middle of booting with no message. On Mon, Mar 20, 2017 at 3:11 PM, John R Pierce <pierce at hogranch.com> wrote:> On 3/20/2017 11:54 AM, Scott Robbins wrote: > >> I am running centos 6.8 >>> The system went down when we try to reboot it we get the >>> message ST:3P7Y9Y1 >>> Do you know what the problem might be. >>> >> I'm guessing you mean the message on the front panel, which is the service >> tag number. >> > > indeed, thats the service tag for a Dell PowerEdge T620, shipped in > September 2013, with dual Xeon E5-X2667, 48GB ram, and 10 3TB drives, > originally running RHEL 6.5 > > indeed, you need to connect a monitor to it to determine what stage of the > boot is failing and why. > > > -- > john r pierce, recycling bits in santa cruz > > > _______________________________________________ > CentOS mailing list > CentOS at centos.org > https://lists.centos.org/mailman/listinfo/centos >
> You are right it is a Dell PowerEdge. However as I said it stops in the> middle of booting with no message. When it behaves weird like that, starting to boot and then quitting and it is a Dell, open the case and look at the motherboard. Look for failed electrolytic capacitors. They usually have scribe marks on the top in the form of an "X" or a "K". The failed ones will be bulging up or actually split. If it is a corporate machine under maintenance, make Dell fix it. If it is your machine or not under warrantee and you want to fix it, it is not that hard. Capacitors are available on Amazon. You can read the value off the side of the capacitor. Bob S.
On 3/20/2017 12:15 PM, Rosenthal, Shoshana wrote:> You are right it is a Dell PowerEdge. However as I said it stops in the > middle of booting with no message.there may be some status LEDs on the mainboard inside the server that show power on self test results. But, its a 4-5 year old Dell, most likely its power supply has failed. or the main board. For sure its a hardware problem, as if it was a CentOS specific software problem, you'd see the BIOS self test, setup messages, then grub boot, etcetc. standard PC server hardware trouble shooting applies... if its on service contract, call your support provider. if not, and your time is worth less than a replacement server, open it up, unplug everything extra, reseat all the remaining connectors, see if it passes power-on-self-test. if not, swap PSU with an identical server, try again. If it DOES pass POST w/ everything unplugged, plug back in a minimum amount of stuff, repeat.... etc etc etc. -- john r pierce, recycling bits in santa cruz
I figured out that the system boots OK and it is possible to login remotely. However the monitor does not start up. Do you know how to fix it? On Mon, Mar 20, 2017 at 3:15 PM, Rosenthal, Shoshana < srosenthal at cfa.harvard.edu> wrote:> You are right it is a Dell PowerEdge. However as I said it stops in the > middle of booting with no message. > > > > On Mon, Mar 20, 2017 at 3:11 PM, John R Pierce <pierce at hogranch.com> > wrote: > >> On 3/20/2017 11:54 AM, Scott Robbins wrote: >> >>> I am running centos 6.8 >>>> The system went down when we try to reboot it we get the >>>> message ST:3P7Y9Y1 >>>> Do you know what the problem might be. >>>> >>> I'm guessing you mean the message on the front panel, which is the >>> service >>> tag number. >>> >> >> indeed, thats the service tag for a Dell PowerEdge T620, shipped in >> September 2013, with dual Xeon E5-X2667, 48GB ram, and 10 3TB drives, >> originally running RHEL 6.5 >> >> indeed, you need to connect a monitor to it to determine what stage of >> the boot is failing and why. >> >> >> -- >> john r pierce, recycling bits in santa cruz >> >> >> _______________________________________________ >> CentOS mailing list >> CentOS at centos.org >> https://lists.centos.org/mailman/listinfo/centos >> > >