Nut upsuser - Sep 2016 - blazer_usb MEC0002 problem Fry's Electronics (Turbo-X) [HID PDC?]

> You could also try adding "-x usb_set_altinterface" to the
command line
> (or adding it to ups.conf). The lsusb output implies that the only valid
> setting is 0 (bAlternateSetting), but it might need to be set explicitly.
I checked with -x usb_set_altinterface and it says

   nut_usb_set_altinterface: usb_set_altinterface() should not be
necessary - please email the nut-upsdev list with information about
your UPS

  no other difference from the previous runs
>
> It might be useful to check and see if the vendor's suggested software
> actually works with this UPS, and if so, record some of the messages it
> sends.
Now that's a problem. I am not sure that I can find

1) the original software
2) a (physical) windows machine in the vicinity of the UPS

I will give it a try but for now looks like a dead end. I have 3 of these
UPS. Two of them have dead batteries and since they take 4 batteries each
it makes it harder to justify their repair.

If I find the software and a windows machine what software should I use to
sniff the usb traffic?

Thanks for your help so far. It was really insightful and educational.


Regards

     Vassilis Virvilis

On Sep 8, 2016, at 10:05 AM, Vassilis Virvilis <vasvir at
iit.demokritos.gr> wrote:
> Now that's a problem. I am not sure that I can find
> 
> 1) the original software
> 2) a (physical) windows machine in the vicinity of the UPS
> 
> I will give it a try but for now looks like a dead end. I have 3 of these
> UPS. Two of them have dead batteries and since they take 4 batteries each
> it makes it harder to justify their repair.
> 
> If I find the software and a windows machine what software should I use to
> sniff the usb traffic?
Most of my information on this is old, but there might be some other
still-relevant suggestions in the FAQ or the mailing list.

Linux has decent USB tracing support that can probably be used with virtual
guest machines.
> Thanks for your help so far. It was really insightful and educational.
You're welcome! Wish we had a solution, but keep us posted if you find the
software.

Hi again,
> On Sep 8, 2016, at 10:05 AM, Vassilis Virvilis <vasvir at
iit.demokritos.gr>
> wrote:
>> Now that's a problem. I am not sure that I can find
>>
>> 1) the original software
>> 2) a (physical) windows machine in the vicinity of the UPS
>>
Ha!

I jumped several hooks but I think I got it.

01. I contacted the store that sold us the UPS and they were kind enough
to give me a copy of the software
02. It is Upsilon2000. Turns out it has support for linux
03. It has 3 candidates for linux, linux-upsilon.tar.gz,
centos-upsilon.tar.gz, linux.Z
04. Uncompress & diff & manual installations & tests
05. linux.Z does not have usb support
06. centos is upsilon 2.1.x
08. linux-upsilon is uspilon 3.0 - ok let's go with that
09. Setup usbmon
10. configure upsilon to use usb instead /dev/ttyS1. Not trivial. No
documentation, I had to use ltrace to see that it strcmp the device name
from the config file with "hid". So "hid" is the USB hurray
11. Collect the usbmon log. Please find it attached. Keep in mind that I
broke the circuit with a power switch so the UPS at some point went on
battery. Then I turned it back on.

The $upsilon status command showed a text screen with most of the info
unavailable. So I can't tell if it is really working.

Hope that help you decipher this UPS

Thank you for your support so far

Regards

     Vassilis Virvilis
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