Hi, how can I figure out what happens to inbound calls? The inbound calls I'm particularly interested in make phones that are members of a queue ring; when the call isn't picked up, another phone is dialed and when the call still isn't picked up, asterisk hangs up. I want to know the following: + Who's calling? + What did the caller dial? + Is an inbound call being picked up or not? + Which phone picks it up? + Which of the phones that could be rung for the call are busy so that they can not be used to pick up the call? + How long has a call been going on for (for both the ones that were picked up and the ones that weren't)? I could only figure out who is calling and might be able to figure out what the caller dialed. There seems to be no way to tell how a call is being dealt with, though.
Marcelo Terres
2018-Dec-01 16:30 UTC
[asterisk-users] figuring out what happened to a call
Queue_log On Sat, 1 Dec 2018, 13:03 hw <hw at gc-24.de wrote:> Hi, > > how can I figure out what happens to inbound calls? > > The inbound calls I'm particularly interested in make phones that are > members of a queue ring; when the call isn't picked up, another phone is > dialed and when the call still isn't picked up, asterisk hangs up. > > I want to know the following: > > > + Who's calling? > > + What did the caller dial? > > + Is an inbound call being picked up or not? > > + Which phone picks it up? > > + Which of the phones that could be rung for the call are busy so that > they can not be used to pick up the call? > > + How long has a call been going on for (for both the ones that were > picked up and the ones that weren't)? > > > I could only figure out who is calling and might be able to figure out > what the caller dialed. There seems to be no way to tell how a call is > being dealt with, though. > > -- > _____________________________________________________________________ > -- Bandwidth and Colocation Provided by http://www.api-digital.com -- > > Check out the new Asterisk community forum at: > https://community.asterisk.org/ > > New to Asterisk? Start here: > https://wiki.asterisk.org/wiki/display/AST/Getting+Started > > asterisk-users mailing list > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users-------------- next part -------------- An HTML attachment was scrubbed... URL: <http://lists.digium.com/pipermail/asterisk-users/attachments/20181201/feecc7ea/attachment.html>
On 12/01/2018 05:30 PM, Marcelo Terres wrote:> Queue_logThanks! That's not really it; however, how do I make it so that asterisk writes this information right away into a mariadb database instead of into a file so that I could actually use it?