Hello, This morning, I asked myself if WebRTC could be a viable alternative to softphone deployment. For me, main issue with Softphones is the amount of work needed for installation and configuration. Also, Softphones must be carefully choosen if Deskphone-like quality is expected. Now that WebRTC becomes ubiquitous, it might make sense to trade Softphone features (call history, BLF, ...) for WebRTC deployment simplicity. What do you think of this ? What kind of experience did you met with such WebRTC deployments ? What about classic telephony features (CallTransfer) ? Have you tried Cyber Maga Phone 2K ? [1] https://github.com/asterisk/cyber_mega_phone_2k Best regards -------------- next part -------------- An HTML attachment was scrubbed... URL: <http://lists.digium.com/pipermail/asterisk-users/attachments/20180926/251d76e3/attachment.html>
On Wed, Sep 26, 2018, at 6:46 AM, Olivier wrote:> Hello, > > This morning, I asked myself if WebRTC could be a viable alternative to > softphone deployment. > > For me, main issue with Softphones is the amount of work needed for > installation and configuration. > Also, Softphones must be carefully choosen if Deskphone-like quality is > expected. > > Now that WebRTC becomes ubiquitous, it might make sense to trade Softphone > features (call history, BLF, ...) for WebRTC deployment simplicity. > > What do you think of this ? > What kind of experience did you met with such WebRTC deployments ? > What about classic telephony features (CallTransfer) ? > Have you tried Cyber Maga Phone 2K ?Speaking purely on CMP2K it's example code and is by no means a real phone. It was made to show off the video conferencing support. You'd be better off using JsSIP example code instead for making a solution in that area. -- Joshua Colp Digium - A Sangoma Company | Senior Software Developer 445 Jan Davis Drive NW - Huntsville, AL 35806 - US Check us out at: www.digium.com & www.asterisk.org
On 9/26/2018 4:46 AM, Olivier wrote:> Hello, > > This morning, I asked myself if WebRTC could be a viable alternative > to softphone deployment. > > For me, main issue with Softphones is the amount of work needed for > installation and configuration. > Also, Softphones must be carefully choosen if Deskphone-like quality > is expected. > > Now that WebRTC becomes ubiquitous, it might make sense to trade > Softphone features (call history, BLF, ...) for WebRTC deployment > simplicity. > > What do you think of this ? > What kind of experience did you met with such WebRTC deployments ? > What about classic telephony features (CallTransfer) ? > Have you tried Cyber Maga Phone 2K ? >If you can get it to work WebRTC is a good option. The problem is that any changes in your network may disrupt it and even trying to replicate your installation is difficult. I have it working fine on my website so customers can call us directly from our web page but I never could get Cyber Mega Phone 2K to work on the same server. We used JSSIP to create the webrtc phone on our website. -- Telecomunicaciones Abiertas de México S.A. de C.V. Carlos Chávez +52 (55)8116-9161
Matthew Fredrickson
2018-Sep-26 15:20 UTC
[asterisk-users] WebRTC as Softphone substitute ?
On Wed, Sep 26, 2018 at 9:40 AM Carlos Chavez <cursor at telecomab.mx> wrote:> > On 9/26/2018 4:46 AM, Olivier wrote: > > > Hello, > > > > This morning, I asked myself if WebRTC could be a viable alternative > > to softphone deployment. > > > > For me, main issue with Softphones is the amount of work needed for > > installation and configuration. > > Also, Softphones must be carefully choosen if Deskphone-like quality > > is expected. > > > > Now that WebRTC becomes ubiquitous, it might make sense to trade > > Softphone features (call history, BLF, ...) for WebRTC deployment > > simplicity. > > > > What do you think of this ? > > What kind of experience did you met with such WebRTC deployments ? > > What about classic telephony features (CallTransfer) ? > > Have you tried Cyber Maga Phone 2K ? > > > > If you can get it to work WebRTC is a good option. The problem is > that any changes in your network may disrupt it and even trying to > replicate your installation is difficult. I have it working fine on my > website so customers can call us directly from our web page but I never > could get Cyber Mega Phone 2K to work on the same server. We used JSSIP > to create the webrtc phone on our website.We just updated the documentation for how to get CMP2K working on the wiki [1]. We'd love some feedback if you still have issues getting it setup so that we can improve the docs. [1] https://wiki.asterisk.org/wiki/display/AST/Installing+and+Configuring+CyberMegaPhone Best wishes, Matthew Fredrickson
Le mer. 26 sept. 2018 à 16:40, Carlos Chavez <cursor at telecomab.mx> a écrit :> On 9/26/2018 4:46 AM, Olivier wrote: > > > Hello, > > > > This morning, I asked myself if WebRTC could be a viable alternative > > to softphone deployment. > > > > For me, main issue with Softphones is the amount of work needed for > > installation and configuration. > > Also, Softphones must be carefully choosen if Deskphone-like quality > > is expected. > > > > Now that WebRTC becomes ubiquitous, it might make sense to trade > > Softphone features (call history, BLF, ...) for WebRTC deployment > > simplicity. > > > > What do you think of this ? > > What kind of experience did you met with such WebRTC deployments ? > > What about classic telephony features (CallTransfer) ? > > Have you tried Cyber Maga Phone 2K ? > > > > If you can get it to work WebRTC is a good option. The problem is > that any changes in your networkVery interesting ! Can you elaborate a bit further ? Are we talking about network settings (IP, routing table) or rather changes in browser themselves or both ?> may disrupt it and even trying to > replicate your installation is difficult.Yes, I also think replicating someone else's browser is nearly impossible if you don't control end devices (and even so ...). If tiny differences make a whole experience succeed or fail ... I thought WebRTC were stable now. If you have to dig in tiny details and can't even rely that your past will prevent most issues, it is rather discouraging.> I have it working fine on my > website so customers can call us directly from our web page but I never > could get Cyber Mega Phone 2K to work on the same server. We used JSSIP > to create the webrtc phone on our website. > > -- > Telecomunicaciones Abiertas de México S.A. de C.V. > Carlos Chávez > +52 (55)8116-9161 > > > -- > _____________________________________________________________________ > -- Bandwidth and Colocation Provided by http://www.api-digital.com -- > > Astricon is coming up October 9-11! Signup is available at: > https://www.asterisk.org/community/astricon-user-conference > > Check out the new Asterisk community forum at: > https://community.asterisk.org/ > > New to Asterisk? Start here: > https://wiki.asterisk.org/wiki/display/AST/Getting+Started > > asterisk-users mailing list > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users-------------- next part -------------- An HTML attachment was scrubbed... URL: <http://lists.digium.com/pipermail/asterisk-users/attachments/20180926/c62ffd25/attachment.html>