asterisk users - Apr 2016 - implementing asterisk call center.

hi all,
Can someone help me with a kind of howto build call center around asterisk
with all the necessary features like CTI, call recordings, call spying,
real time monitoring etc?

I will be glad if it is an open source code.

Regards
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Hello,

Le 2016-04-06 15:58, Goke Aruna a ?crit :
> hi all,
> Can someone help me with a kind of howto build call center around 
> asterisk with all the necessary features like CTI, call recordings, 
> call spying, real time monitoring etc?
>
> I will be glad if it is an open source code.
XiVO is open source (GPLv3) and have what you need. Have a look on 
website and doc. 
(http://documentation.xivo.io/en/stable/contact_center/contact_center.html)

Cheers,
Sylvain

On 06/04/16 20:58, Goke Aruna wrote:
> Can someone help me with a kind of howto build call center around 
> asterisk with all the necessary features like CTI, call recordings, 
> call spying, real time monitoring etc?
What is your budget? I'm sure there are many contractors who can help.

Steve

Thank you.
I am looking for a solution that look like astercc or better implementation
of the asterisk call center. I do not have a specific budget for it as most
of the time it is used for training next generation partners (Free
empowerment program). I can pay little based on my available fund whenever,
I am buoyant.

Regard

On Thu, Apr 7, 2016 at 10:01 AM, Steve Howes <steve-lists at
geekinter.net>
wrote:
> On 06/04/16 20:58, Goke Aruna wrote:
>
>> Can someone help me with a kind of howto build call center around
>> asterisk with all the necessary features like CTI, call recordings,
call
>> spying, real time monitoring etc?
>>
> What is your budget? I'm sure there are many contractors who can help.
>
> Steve
>
>
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