Hello
I notice that priority of queue members is not being respected.
Using mysql realtime.
These are the queue members (in table queue_members) :
Local/queuemem0 at ExternalCallFromQueue
Local/queuemem1 at ExternalCallFromQueue
Local/queuemem2 at ExternalCallFromQueue
Local/queuemem3 at ExternalCallFromQueue
Local/queuemem4 at ExternalCallFromQueue
Local/queuemem5 at ExternalCallFromQueue
Local/queuemem6 at ExternalCallFromQueue
Asterisk queue show :
sipserver*CLI> queue show myqueueq
myqueueq has 0 calls (max unlimited) in 'ringall' strategy (10s
holdtime, 99s talktime), W:0, C:13, A:0, SL:0.0% within 0s
Members:
queuemem0 (Local/queuemem0 at ExternalCallFromQueue) with penalty 1
(realtime) (Not in use) has taken 5 calls (last was 551 secs ago)
queuemem1 (Local/queuemem1 at ExternalCallFromQueue) with penalty 1
(realtime) (Not in use) has taken no calls yet
queuemem2 (Local/queuemem2 at ExternalCallFromQueue) with penalty 2
(realtime) (Not in use) has taken 4 calls (last was 1314 secs ago)
queuemem3 (Local/queuemem3 at ExternalCallFromQueue) with penalty 2
(realtime) (Not in use) has taken 3 calls (last was 1408 secs ago)
queuemem4 (Local/queuemem4 at ExternalCallFromQueue) with penalty 4
(realtime) (Not in use) has taken 1 calls (last was 1937 secs ago)
queuemem5 (Local/queuemem5 at ExternalCallFromQueue) with penalty 4
(realtime) (Not in use) has taken no calls yet
queuemem6 (Local/queuemem6 at ExternalCallFromQueue) with penalty 3
(realtime) (Not in use) has taken no calls yet
No Callers
In verbose log I can see that queuemem6 with penalty 3 is not being
contacted :
[Oct 5 10:07:17] VERBOSE[21097] app_dial.c: [Oct 5 10:07:17] -- Called
SIP/queuemem1
[Oct 5 10:07:17] VERBOSE[21098] app_dial.c: [Oct 5 10:07:17] -- Called
SIP/queuemem0
--> busy
[Oct 5 10:07:17] VERBOSE[21100] app_dial.c: [Oct 5 10:07:17] -- Called
SIP/queuemem2
[Oct 5 10:07:17] VERBOSE[21099] app_dial.c: [Oct 5 10:07:17] -- Called
SIP/queuemem3
--> busy
[Oct 5 10:07:17] VERBOSE[21101] app_dial.c: [Oct 5 10:07:17] -- Called
SIP/queuemem5
[Oct 5 10:07:17] VERBOSE[21102] app_dial.c: [Oct 5 10:07:17] -- Called
SIP/queuemem4
queuemem0 and queuemem1 (priority 1) are busy, so queuemem2 and
queuemem3 (priority 2) are being called. So far so good.
But we placed queuemem2 and queuemem3 (priority 2) also busy. So
queuemem6 should be rung as priority 3.
What do we see : queuemem4 and queuemem5 (priority 4) are being called !
This not correct.
queuemem6 is never contacted.
Why are priorities here not beining respected ?
Kind regards
Jonas.
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