libvirt users - Nov 2013 - Unable to shutdown/reboot a SLES 10 SP4 VM

Hello,
I am unable to do a graceful shutdown or reboot  of SLES 10 SP4 virtual machines
(Kernel version: 2.6.16.60-0.85.1-default) with  virsh shutdown or virsh reboot
commands. (e.g  virsh shutdown "vmname" ). On issuing these commands
there is no impact on the VM. Also unable to perform the shutdown or reboot
operations from the menu options available on the console when accessing the VM
via the virt-manager.

The virsh shutdown/reboot commands and the shutdown/reboot menu operations work
fine for SLES 11 SP2 VMs.

I've verified that the acpi daemon is running with the SLES 10 SP4 VM
linux-kb8x:~ # ps aux | grep acpi
root         8  0.0  0.0      0     0 ?        S<   16:27   0:00 [kacpid]
root         9  0.0  0.0      0     0 ?        S<   16:27   0:00
[kacpi_notify]
root      1830  0.0  0.0   2688   528 ?        Ss   16:27   0:00 /sbin/acpid

Is there any other process that needs to running for these operations to work or
is there a known issue with SLES 10 SP4?

Thanks,
Padmaja

On 11/08/2013 07:21 PM, Padma Narwankar wrote:
> Hello,
[Can you please configure your mailer to wrap long lines? It's awkward
to reply when there is no wrapping]
> I am unable to do a graceful shutdown or reboot  of SLES 10 SP4 virtual
machines (Kernel version: 2.6.16.60-0.85.1-default) with  virsh shutdown or
virsh reboot commands. (e.g  virsh shutdown "vmname" ). On issuing
these commands there is no impact on the VM. Also unable to perform the shutdown
or reboot operations from the menu options available on the console when
accessing the VM via the virt-manager.
'virsh shutdown' (and the virt-manager counterpart) requires guest
cooperation.  Not all guests are configured to react to ACPI events out
of the box; sometimes installing acpid in the guest is sufficient.  You
may also want to consider using qemu-ga in your guest, as guest agent
shutdown is more reliable than ACPI shutdown (but again, requires guest
cooperation).  There's nothing libvirt can do about a guest that refuses
to cooperate - you'll have to solve this in your guest.

-- 
Eric Blake   eblake redhat com    +1-919-301-3266
Libvirt virtualization library http://libvirt.org