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Will Button
2014-Apr-16 16:29 UTC
[Puppet Users] Dashboard: New Install: Report processor failed - permission denied

Hi all,
Installed puppet open source 2.7.23 and puppet dashboard.
I have agents successfully talking to the master

Puppet dashboard gui works on port 3000
I can post successfully using a rest client to 
http://ph-puppet01.mylist.com:3000/reports/upload
puppetmaster service is running, puppet-dashboard service is running, 
puppet-dashboard-workers service is running

Agents are unable to report.

Puppetmaster logs:
Apr 16 09:11:44 ph-puppet01 puppet-master[12288]: Could not find node 
'ph-puppet01.mylist.com'; cannot compile
Apr 16 09:11:44 ph-puppet01 puppet-agent[5774]: Could not retrieve catalog 
from remote server: Error 400 on SERVER: Could not find node 
'ph-puppet01.mylist.com'; cannot compile
Apr 16 09:11:44 ph-puppet01 puppet-agent[5774]: Using cached catalog
Apr 16 09:11:44 ph-puppet01 puppet-agent[5774]: Could not retrieve catalog; 
skipping run
Apr 16 09:11:44 ph-puppet01 puppet-master[12288]: Report processor failed: 
Permission denied - connect(2)


Puppetmaster puppet.conf:
[main]
    # The Puppet log directory.
    # The default value is '$vardir/log'.
    logdir = /var/log/puppet
    modulepath = /etc/puppet/modules
    # Where Puppet PID files are kept.
    # The default value is '$vardir/run'.
    rundir = /var/run/puppet

    # Where SSL certificates are kept.
    # The default value is '$confdir/ssl'.
    ssldir = $vardir/ssl
    dns_alt_names=puppet,ph-puppet01.mylist.com,puppet.mylist.com

[master]
    # Puppet-Dashboard
    reports = store, http
    reporturl = http://ph-puppet01.mylist.com:3000/reports/upload
    node_terminus = exec
    external_nodes = /usr/bin/env 
PUPPET_DASHBOARD_URL=http://localhost:3000 
/opt/puppet-dashboard/bin/external_node

[agent]
    # The file in which puppetd stores a list of the classes
    # associated with the retrieved configuratiion.  Can be loaded in
    # the separate ``puppet`` executable using the ``--loadclasses``
    # option.
    # The default value is '$confdir/classes.txt'.
    classfile = $vardir/classes.txt

    # Where puppetd caches the local configuration.  An
    # extension indicating the cache format is added automatically.
    # The default value is '$confdir/localconfig'.
    localconfig = $vardir/localconfig
    server = ph-puppet01.mylist.com
    report = true
    pluginsync = true




Agent puppet.conf:
[main]
    # The Puppet log directory.
    # The default value is '$vardir/log'.
    logdir = /var/log/puppet

    # Where Puppet PID files are kept.
    # The default value is '$vardir/run'.
    rundir = /var/run/puppet

    # Where SSL certificates are kept.
    # The default value is '$confdir/ssl'.
    ssldir = $vardir/ssl

[agent]
    # The file in which puppetd stores a list of the classes
    # associated with the retrieved configuratiion.  Can be loaded in
    # the separate ``puppet`` executable using the ``--loadclasses``
    # option.
    # The default value is '$confdir/classes.txt'.
    classfile = $vardir/classes.txt

    # Where puppetd caches the local configuration.  An
    # extension indicating the cache format is added automatically.
    # The default value is '$confdir/localconfig'.
    localconfig = $vardir/localconfig
    server = ph-puppet01.mylist.com
    report = true
    pluginsync = true




Dashboard settings.yml:
#===[ Settings ]========================================================#
# This file is meant for storing setting information that is never
# published or committed to a revision control system.
#
# Do not modify this "config/settings.yml.example" file directly --
you
# should copy it to "config/settings.yml" and customize it there.
#
#---[ Values ]----------------------------------------------------------

# Node name to use when contacting the puppet master.  This is the
# CN that is used in Dashboard's certificate.
cn_name: 'dashboard'

ca_crl_path: 'certs/dashboard.ca_crl.pem'

ca_certificate_path: 'certs/dashboard.ca_cert.pem'

certificate_path: 'certs/dashboard.cert.pem'

private_key_path: 'certs/dashboard.private_key.pem'

public_key_path: 'certs/dashboard.public_key.pem'

# Hostname of the certificate authority.
ca_server: 'puppet'

# Port for the certificate authority.
ca_port: 8140

# Key length for SSL certificates
key_length: 1024

# The "inventory service" allows you to connect to a puppet master to 
retrieve and node facts
enable_inventory_service: true

# Hostname of the inventory server.
inventory_server: 'ph-puppet01.mylist.com'

# Port for the inventory server.
inventory_port: 8140

# Set this to true to allow Dashboard to display diffs on files that
# are archived in the file bucket.
use_file_bucket_diffs: false

# Hostname of the file bucket server.
file_bucket_server: 'puppet'

# Port for the file bucket server.
file_bucket_port: 8140

# Amount of time in seconds since last report before a node is considered 
no longer reporting
no_longer_reporting_cutoff: 3600

# How many days of history to display on the "Daily Run Status" graph
daily_run_history_length: 30

use_external_node_classification: true

# Uncomment the following line to set a local time zone.  Run
# "rake time:zones:local" for the name of your local time zone.
#time_zone: 'Pacific Time (US & Canada)'

# Look at http://ruby-doc.org/core/classes/Time.html#M000298 for the 
strftime formatting
datetime_format: '%Y-%m-%d %H:%M %Z'
date_format: '%A, %B %e, %Y'

# Set this to the URL of an image. The image will be scaled to the 
specified dimensions.
custom_logo_url: '/images/dashboard_logo.png'
custom_logo_width: 155px
custom_logo_height: 23px
custom_logo_alt_text: 'Puppet Dashboard'

# We will be deprecating using "http://dashboard_servername/reports"
as the
puppet master's reporturl.
# Set this to 'true' once you have changed all your puppet masters to
send
reports to
# "http://dashboard_servername/reports/upload"
disable_legacy_report_upload_url: true

# Disables the UI and controller actions for editing nodes, classes, groups 
and reports.  Report submission is still allowed
enable_read_only_mode: false

# Default number of items of each kind to display per page
nodes_per_page: 20
classes_per_page: 50
groups_per_page: 50
reports_per_page: 20

#===[ fin ]============================================================


Looking for thoughts regarding what I didn't configure correctly to allow 
agents to report.
Thanks!

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Puppet users - Apr 2014 - Dashboard: New Install: Report processor failed - permission denied

[Puppet Users] Dashboard: New Install: Report processor failed - permission denied
