Hi all, I try not to get too personal on the lists, but this is big enough that it will affect the time I have for Puppet in the coming weeks and months. I''ve been joking since I finished my Chemistry degree that I want to have twins so I have a control, and now it turns out that my wife is having exactly that -- identical twin girls. I plan to introduce them as the control and the hot spare. :) They''re due in early October, but given that twins most often come early, we wouldn''t be surprised if they arrive in the middle of September, and really, they could could come any day. As a family, we''re striving to get as far as possible in preparing our home, but as a product Puppet is well prepared to do without me for a bit and as a company Reductive Labs is working to prepare for my temporary absence. James Turnbull has been done a great job of shepherding 0.24.5 out, and we''ve gotten a lot more people contributing to the releases. I''ve gotten all of the necessary plumbing done for 0.25, and it''s just a question of plowing through the rest of it. In the company, Andrew is working with me on the primary deliverables for 0.25, along with trying to track down the memory problems in the server, and Teyo is preparing to take over most of my training and consulting duties. Teyo hasn''t been able to spend as much time on the lists as I''d hoped, but that''s mostly because I''ve kept him busy getting ready for taking over for me. He''s a sysadmin I''ve worked with for years, and is one of the guys I worked with and trained before going independent in 2003, so I have lots of confidence in him. I don''t know how long the twins will keep me out, nor to what extent. I don''t expect to drop off the face of the earth, but I also expect James, Teyo, and Andrew to entirely take over any time-sensitive issues for a while once the twins arrive. If at any point you think you''ve got an urgent issue and I''m not answering you, contact James or Andrew if it''s a product issue or Andrew or Teyo if it''s a support/ company issue. Andrew and Teyo can each be reached at andrew@reductivelabs and teyo@reductivelabs.com, respectively, and we''ve got plenty of other addresses you can try for various types of contact -- support@reductivelabs.com, consulting@reductivelabs.com, and info@reductivelabs.com. All of those addresses currently go to all three of us, so you can be confident you''ll reach us that way. If you''re a support customer of mine, you should expect communication from us in the coming weeks, establishing clear ways of getting support from us without needing to directly contact me so you can be sure of getting timely support. If you''re not a support customer of mine, now''s a great time to show the love. :) We''re very close to being able to bring one more person on to help with support, which would allow me to dedicate a higher percentage of what time I do have to development. Wish me luke, Luke -- I have an answering machine in my car. It says, "I''m home now. But leave a message and I''ll call when I''m out. -- Stephen Wright --------------------------------------------------------------------- Luke Kanies | http://reductivelabs.com | http://madstop.com --~--~---------~--~----~------------~-------~--~----~ You received this message because you are subscribed to the Google Groups "Puppet Users" group. To post to this group, send email to puppet-users@googlegroups.com To unsubscribe from this group, send email to puppet-users+unsubscribe@googlegroups.com For more options, visit this group at http://groups.google.com/group/puppet-users?hl=en -~----------~----~----~----~------~----~------~--~---
Congratulations Luke! We''ll be here when you return.. On 18/08/2008, at 5:51 PM, Luke Kanies <luke@madstop.com> wrote:> > Hi all, > > I try not to get too personal on the lists, but this is big enough > that it will affect the time I have for Puppet in the coming weeks and > months. I''ve been joking since I finished my Chemistry degree that I > want to have twins so I have a control, and now it turns out that my > wife is having exactly that -- identical twin girls. I plan to > introduce them as the control and the hot spare. :) > > They''re due in early October, but given that twins most often come > early, we wouldn''t be surprised if they arrive in the middle of > September, and really, they could could come any day. As a family, > we''re striving to get as far as possible in preparing our home, but as > a product Puppet is well prepared to do without me for a bit and as a > company Reductive Labs is working to prepare for my temporary absence. > > James Turnbull has been done a great job of shepherding 0.24.5 out, > and we''ve gotten a lot more people contributing to the releases. I''ve > gotten all of the necessary plumbing done for 0.25, and it''s just a > question of plowing through the rest of it. > > In the company, Andrew is working with me on the primary deliverables > for 0.25, along with trying to track down the memory problems in the > server, and Teyo is preparing to take over most of my training and > consulting duties. Teyo hasn''t been able to spend as much time on the > lists as I''d hoped, but that''s mostly because I''ve kept him busy > getting ready for taking over for me. He''s a sysadmin I''ve worked > with for years, and is one of the guys I worked with and trained > before going independent in 2003, so I have lots of confidence in him. > > I don''t know how long the twins will keep me out, nor to what extent. > I don''t expect to drop off the face of the earth, but I also expect > James, Teyo, and Andrew to entirely take over any time-sensitive > issues for a while once the twins arrive. If at any point you think > you''ve got an urgent issue and I''m not answering you, contact James or > Andrew if it''s a product issue or Andrew or Teyo if it''s a support/ > company issue. Andrew and Teyo can each be reached at > andrew@reductivelabs and teyo@reductivelabs.com, respectively, and > we''ve got plenty of other addresses you can try for various types of > contact -- support@reductivelabs.com, consulting@reductivelabs.com, > and info@reductivelabs.com. All of those addresses currently go to > all three of us, so you can be confident you''ll reach us that way. > > If you''re a support customer of mine, you should expect communication > from us in the coming weeks, establishing clear ways of getting > support from us without needing to directly contact me so you can be > sure of getting timely support. > > If you''re not a support customer of mine, now''s a great time to show > the love. :) We''re very close to being able to bring one more person > on to help with support, which would allow me to dedicate a higher > percentage of what time I do have to development. > > Wish me luke, > Luke > > -- > I have an answering machine in my car. It says, "I''m home now. But > leave a message and I''ll call when I''m out. -- Stephen Wright > --------------------------------------------------------------------- > Luke Kanies | http://reductivelabs.com | http://madstop.com > > > >--~--~---------~--~----~------------~-------~--~----~ You received this message because you are subscribed to the Google Groups "Puppet Users" group. To post to this group, send email to puppet-users@googlegroups.com To unsubscribe from this group, send email to puppet-users+unsubscribe@googlegroups.com For more options, visit this group at http://groups.google.com/group/puppet-users?hl=en -~----------~----~----~----~------~----~------~--~---
Hi Luke On Aug 18, 2008, at 07:51 , Luke Kanies wrote:> I plan to > introduce them as the control and the hot spare. :)Congratulations! Will those two be inserted in an existing array, or is it the first time you''re building one of these setups? If it''s the first time, I can guarantee you, that you''ll be busy for the next couple of years...! :-) I wish you and your wife a stress- and problemfree delivery... -- Med venlig hilsen/Best regards Juri Rischel Jensen Fab:IT ApS Vesterbrogade 50 DK-1620 København Tlf: +45 70 202 407 www.fab-it.dk --~--~---------~--~----~------------~-------~--~----~ You received this message because you are subscribed to the Google Groups "Puppet Users" group. To post to this group, send email to puppet-users@googlegroups.com To unsubscribe from this group, send email to puppet-users+unsubscribe@googlegroups.com For more options, visit this group at http://groups.google.com/group/puppet-users?hl=en -~----------~----~----~----~------~----~------~--~---
-----BEGIN PGP SIGNED MESSAGE----- Hash: SHA1 Luke Kanies wrote:> I don''t know how long the twins will keep me out, nor to what extent. > I don''t expect to drop off the face of the earth, but I also expect > James, Teyo, and Andrew to entirely take over any time-sensitive > issues for a while once the twins arrive. If at any point you think > you''ve got an urgent issue and I''m not answering you, contact James or > Andrew if it''s a product issue orHi all One of the best ways to get help is to log a ticket at the Reductive Labs Redmine instance: http://reductivelabs.com/redmine/ I try to triage tickets once a day and others (hi AJ!) also throw their eyes over them fairly regularly. That way if you miss us on the channel, the lists, Twitter or any other mechanism then your issue will be registered and we''ll follow it up. Please try to add as much detail as possible to your ticket: traces, debugs, logs, manifests and especially as much detail about your environment, platform and versions. Cheers James Turnbull - -- Author of: * Pulling Strings with Puppet (http://www.amazon.com/gp/product/1590599780/) * Pro Nagios 2.0 (http://www.amazon.com/gp/product/1590596099/) * Hardening Linux (http://www.amazon.com/gp/product/1590594444/) -----BEGIN PGP SIGNATURE----- Version: GnuPG v1.4.7 (Darwin) Comment: Using GnuPG with Mozilla - http://enigmail.mozdev.org iD8DBQFIqTQF9hTGvAxC30ARArRtAKC7Aie7yyag9UmWvEzn7s45DZEjGACgmFoc YVpS57JY6UoH3+6ScbAmfgE=HWUn -----END PGP SIGNATURE----- --~--~---------~--~----~------------~-------~--~----~ You received this message because you are subscribed to the Google Groups "Puppet Users" group. To post to this group, send email to puppet-users@googlegroups.com To unsubscribe from this group, send email to puppet-users+unsubscribe@googlegroups.com For more options, visit this group at http://groups.google.com/group/puppet-users?hl=en -~----------~----~----~----~------~----~------~--~---
On Mon, 18 Aug 2008 00:51:56 -0500 Luke Kanies <luke@madstop.com> wrote:> I try not to get too personal on the lists, but this is big enough > that it will affect the time I have for Puppet in the coming weeks > and months. I''ve been joking since I finished my Chemistry degree > that I want to have twins so I have a control, and now it turns out > that my wife is having exactly that -- identical twin girls. I plan > to introduce them as the control and the hot spare. :)Congratulations, I thought we were in for a a shock with just 16 months between our two - Twins is gonna be great fun! Hope all goes well with the Birth, Matt. -- Matthew Macdonald-Wallace matthew@truthisfreedom.org.uk http://www.truthisfreedom.org.uk --~--~---------~--~----~------------~-------~--~----~ You received this message because you are subscribed to the Google Groups "Puppet Users" group. To post to this group, send email to puppet-users@googlegroups.com To unsubscribe from this group, send email to puppet-users+unsubscribe@googlegroups.com For more options, visit this group at http://groups.google.com/group/puppet-users?hl=en -~----------~----~----~----~------~----~------~--~---
Congrats!! I Know what it is/was like with my first child and now another on the way. Owning a business is also like a child, initially needy and sucks up all your time. Setting a support structure/help desk is a smart idea to delegate tasks to the correct person. -L -- Larry Ludwig Empowering Media 1-866-792-0489 x600 Fully Managed VPSes http://www.hostcube.com/ --~--~---------~--~----~------------~-------~--~----~ You received this message because you are subscribed to the Google Groups "Puppet Users" group. To post to this group, send email to puppet-users@googlegroups.com To unsubscribe from this group, send email to puppet-users+unsubscribe@googlegroups.com For more options, visit this group at http://groups.google.com/group/puppet-users?hl=en -~----------~----~----~----~------~----~------~--~---
Wow, congratulations! As someone with a newborn, I can enjoy listening to your tales of exhaustion and woe in a few months! :) On Mon, Aug 18, 2008 at 1:51 AM, Luke Kanies <luke@madstop.com> wrote:> > Hi all, > > I try not to get too personal on the lists, but this is big enough > that it will affect the time I have for Puppet in the coming weeks and > months. I''ve been joking since I finished my Chemistry degree that I > want to have twins so I have a control, and now it turns out that my > wife is having exactly that -- identical twin girls. I plan to > introduce them as the control and the hot spare. :) > >--~--~---------~--~----~------------~-------~--~----~ You received this message because you are subscribed to the Google Groups "Puppet Users" group. To post to this group, send email to puppet-users@googlegroups.com To unsubscribe from this group, send email to puppet-users+unsubscribe@googlegroups.com For more options, visit this group at http://groups.google.com/group/puppet-users?hl=en -~----------~----~----~----~------~----~------~--~---
Congratulations Luke! Soon, you too can go on week long training excursions and have it feel like a massive vacation :-). Kids are a lot of fun, hope everything goes well in the next few months. Trevor --~--~---------~--~----~------------~-------~--~----~ You received this message because you are subscribed to the Google Groups "Puppet Users" group. To post to this group, send email to puppet-users@googlegroups.com To unsubscribe from this group, send email to puppet-users+unsubscribe@googlegroups.com For more options, visit this group at http://groups.google.com/group/puppet-users?hl=en -~----------~----~----~----~------~----~------~--~---