Hello List, I am using the following dialplan exten => s,1,NoOp(IVR recording test) exten => s,2,Answer() exten => s,3,Background(say-temp-msg-prs-pound) exten => s,4,Record(/var/lib/asterisk/sounds/custom/tempcustommessage.gsm) exten => s,5,Background(to-listen-to-it&press-1) exten => s,6,Background(to-accept-recording&press-2) exten => s,7,Background(to-rerecord-announce&press-3) exten => 1,1,Playback(/var/lib/asterisk/sounds/custom/tempcustommessage) exten => 1,2,Goto(s,6) exten => 2,1,System(cp /var/lib/asterisk/sounds/custom/tempcustommessage.gsm /var/lib/asterisk/sounds/custom/ORIGINALMESSAGEname.gsm) exten => 2,2,Playback(auth-thankyou) exten => 2,3,Hangup() exten => 3,1,Goto(s,3) The recorded message cannot be played I get "zero size file error" as below:- -- Executing [1 at test-pstn:1] Playback("DAHDI/i1/XXXXXX-b9", "/var/lib/asterisk/sounds/custom/tempcustommessage") in new stack [Jun 2 17:27:30] WARNING[28250][C-00001200]: file.c:492 filehelper: File /var/lib/asterisk/sounds/custom/tempcustommessage.gsm detected to have zero size. Has someone come across this issue and fixed it. -- Regards, Ashish Agarwal -------------- next part -------------- An HTML attachment was scrubbed... URL: <http://lists.digium.com/pipermail/asterisk-users/attachments/20120602/009b39d8/attachment.htm>