Hubert Krause
2009-Sep-24  12:36 UTC
[Nut-upsuser] nut is not working anymore after nut and kernel update
Hello,
after an update I've got troubles with nut. It is not able to connect via
usb
to our UPS anymore.  I dont know wether it is the nut update or the 
kernelupdate or both. In any case, it is difficult to get new rpms for 
CentOS. So if someone has an Idea, what I can try to solve this Problem: 
please help.
Atached are relevant information.
Best wishes,
Hubert Krause
My versions:
Kernel:
2.6.18-164.el5
last working Kernel version:
2.6.18-128.1.6.el5
OS Version:
CentOS release 5.3 (Final)
nut version:
nut 2.2.0 6.el5
Hardware is an APC Smart UPS 3000 RM
dmesg is telling:
drivers/usb/input/hid-core.c: control queue full
Here is some debuging output:
drivers/usb/input/hid-core.c: control queue full
ups.conf:
[smups]
        driver = usbhid-ups
        port = auto
        vendorid = 051D
        productid = 0002
        desc = "smups"
usbhid-ups -a smups -DDDDD:
Checking device (051D/0002) (004/002)
- VendorID: 051d
- ProductID: 0002
- Manufacturer: unknown
- Product: unknown
- Serial Number: unknown
- Bus: 004
Trying to match device
Device matches
Unable to get HID descriptor (error sending control message: Connection timed 
out)
i=0, extra[i]=09, extra[i+1]=21
HID descriptor, method 2: (9 bytes) => 09 21 10 01 21 01 22 28 04
HID descriptor retrieved (Reportlen = 1064)
Unable to get Report descriptor (-110): Connection timed out
No appropriate HID device found
No matching HID UPS found
lsusb -vvv:
Bus 004 Device 002: ID 051d:0002 American Power Conversion Uninterruptible 
Power Supply
Device Descriptor:
  bLength                18
  bDescriptorType         1
  bcdUSB               1.10
  bDeviceClass            0 (Defined at Interface level)
  bDeviceSubClass         0
  bDeviceProtocol         0
  bMaxPacketSize0         8
  idVendor           0x051d American Power Conversion
  idProduct          0x0002 Uninterruptible Power Supply
  bcdDevice            0.06
  iManufacturer           3
  iProduct                1
  iSerial                 2
  bNumConfigurations      1
  Configuration Descriptor:
    bLength                 9
    bDescriptorType         2
    wTotalLength           34
    bNumInterfaces          1
    bConfigurationValue     1
    iConfiguration         11
    bmAttributes         0xe0
      Self Powered
      Remote Wakeup
    MaxPower               30mA
    Interface Descriptor:
      bLength                 9
      bDescriptorType         4
      bInterfaceNumber        0
      bAlternateSetting       0
      bNumEndpoints           1
      bInterfaceClass         3 Human Interface Device
      bInterfaceSubClass      0 No Subclass
      bInterfaceProtocol      0 None
      iInterface              0
        HID Device Descriptor:
          bLength                 9
          bDescriptorType        33
          bcdHID               1.10
          bCountryCode           33 US
          bNumDescriptors         1
          bDescriptorType        34 Report
          wDescriptorLength    1064
      Endpoint Descriptor:
        bLength                 7
        bDescriptorType         5
        bEndpointAddress     0x81  EP 1 IN
        bmAttributes            3
          Transfer Type            Interrupt
          Synch Type               None
          Usage Type               Data
        wMaxPacketSize     0x0006  1x 6 bytes
        bInterval             100
-- 
Hubert Krause
Risk & Fraud Division
INFORM GmbH, Pascalstra?e 23, 52076 Aachen, Germany
Phone: +49 24 08 - 94 56 188
E-Mail: hubert.krause at inform-ac.com, Web: http://www.inform-ac.com
INFORM Institut fuer Operations Research und Management GmbH
Registered AmtsG Aachen HRB1144 Gfhr. Adrian Weiler
Arnaud Quette
2009-Oct-09  20:51 UTC
[Nut-upsuser] nut is not working anymore after nut and kernel update
Hi Hubert, 2009/9/24 Hubert Krause <hubert.krause at inform-ac.com>> Hello, > > after an update I've got troubles with nut. It is not able to connect via > usb > to our UPS anymore. I dont know wether it is the nut update or the > kernelupdate or both. In any case, it is difficult to get new rpms for > CentOS. So if someone has an Idea, what I can try to solve this Problem: > please help. > > Atached are relevant information. > > Best wishes, > > Hubert Krause > > My versions: > > Kernel: > 2.6.18-164.el5 > > last working Kernel version: > 2.6.18-128.1.6.el5 > > OS Version: > CentOS release 5.3 (Final) > > nut version: > nut 2.2.0 6.el5 > > Hardware is an APC Smart UPS 3000 RM > > dmesg is telling: > > drivers/usb/input/hid-core.c: control queue full > ...Unable to get Report descriptor (-110): Connection timed out>this vaguely recall me something, but I can't find any trace. iirc, this was a USB bug fixed in a later kernel release. the only way to confirm is to either try the older kernel, or a newer. cheers, Arnaud -- Linux / Unix Expert R&D - Eaton - http://www.eaton.com/mgeops Network UPS Tools (NUT) Project Leader - http://www.networkupstools.org/ Debian Developer - http://www.debian.org Free Software Developer - http://arnaud.quette.free.fr/ -------------- next part -------------- An HTML attachment was scrubbed... URL: <http://lists.alioth.debian.org/pipermail/nut-upsuser/attachments/20091009/c9aa52ef/attachment.htm>