Hi all, I've got a customer with 10 Polycom 335's and the latest(ish) firmware. For the most part, things are working well. However, about once a day, a given phone will just reboot. They don't do it all at once, and they don't do it along any pattern that I can discern. I've got a tcpdump running against one of the phones on my server, but so far, it's not rebooted, so I've got nothing to look at. Any other ideas? -- Take care and have fun, Mike Diehl.
On Wed, Aug 17, 2011 at 6:01 PM, Mike Diehl <mdiehl at diehlnet.com> wrote:> Hi all, > > I've got a customer with 10 Polycom 335's and the latest(ish) firmware. ?For > the most part, things are working well. > > However, about once a day, a given phone will just reboot. ?They don't do it > all at once, and they don't do it along any pattern that I can discern. > > I've got a tcpdump running against one of the phones on my server, but so far, > it's not rebooted, so I've got nothing to look at. > > Any other ideas? > > > -- > > Take care and have fun, > Mike DiehlPOE Switch is running close to its limit, some older Polycom phones do not adjust the POE usage with some switches. There is also a scheduled "check-config" that you can set in the phone provisioning. -- ~ Andrew "lathama" Latham lathama at gmail.com http://lathama.net ~
Mike Diehl wrote:> Any other ideas?They should be writing out logs to your ftp server (If your provisioning them that way). Doug -- Ben Franklin quote: "Those who would give up Essential Liberty to purchase a little Temporary Safety, deserve neither Liberty nor Safety."
I've had mystery reboots with Polycom IP550s - the culprit in both cases was
the network connection. Replacing the cat5 cable to the phone or changing the
attached port fixed it both times.
-----Original Message-----
From: asterisk-users-bounces at lists.digium.com [mailto:asterisk-users-bounces
at lists.digium.com] On Behalf Of Mike Diehl
Sent: Wednesday, August 17, 2011 6:01 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: [asterisk-users] Polycoms rebooting themselves
Hi all,
I've got a customer with 10 Polycom 335's and the latest(ish) firmware.
For
the most part, things are working well.
However, about once a day, a given phone will just reboot. They don't do it
all at once, and they don't do it along any pattern that I can discern.
I've got a tcpdump running against one of the phones on my server, but so
far,
it's not rebooted, so I've got nothing to look at.
Any other ideas?
--
Take care and have fun,
Mike Diehl.
--
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