Florent THOMAS
2011-Jul-10 11:04 UTC
[asterisk-users] Queue Issue : Duration between 2 agents call
Hy, I'm currently working with one queue and whatever I change in the config, it stills a gap of 6 seconds during which no agents are ringing for this queue. Is ther any parameter to configure there? regards -------------- next part -------------- An HTML attachment was scrubbed... URL: <http://lists.digium.com/pipermail/asterisk-users/attachments/20110710/a806f0a2/attachment.htm>
Satish Barot
2011-Jul-11 04:47 UTC
[asterisk-users] Queue Issue : Duration between 2 agents call
Check 'retry' in queues.conf [SATISH] Mumbai, India. On Sun, Jul 10, 2011 at 4:34 PM, Florent THOMAS <mailinglist at tdeo.fr> wrote:> Hy, > > I'm currently working with one queue and whatever I change in the config, > it stills a gap of 6 seconds during which no agents are ringing for this > queue. > Is ther any parameter to configure there? > > regards > > -- > _____________________________________________________________________ > -- Bandwidth and Colocation Provided by http://www.api-digital.com -- > New to Asterisk? Join us for a live introductory webinar every Thurs: > http://www.asterisk.org/hello > > asterisk-users mailing list > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users >-------------- next part -------------- An HTML attachment was scrubbed... URL: <http://lists.digium.com/pipermail/asterisk-users/attachments/20110711/0bb83883/attachment.htm>
Ishfaq Malik
2011-Jul-11 07:38 UTC
[asterisk-users] Queue Issue : Duration between 2 agents call
What have you set the retry parameter for this queue? On Sun, 2011-07-10 at 13:04 +0200, Florent THOMAS wrote:> Hy, > > I'm currently working with one queue and whatever I change in the > config, it stills a gap of 6 seconds during which no agents are > ringing for this queue. > Is ther any parameter to configure there? > > regards > -- > _____________________________________________________________________ > -- Bandwidth and Colocation Provided by http://www.api-digital.com -- > New to Asterisk? Join us for a live introductory webinar every Thurs: > http://www.asterisk.org/hello > > asterisk-users mailing list > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users-- Ishfaq Malik Software Developer PackNet Ltd Office: 0161 660 3062
Florent THOMAS
2011-Jul-11 11:11 UTC
[asterisk-users] Queue Issue : Duration between 2 agents call
Satish and IchFaq, thank yor for answering so fast. I checked the queue conf and the retry is put on zero : /[0860] announce-frequency=30 announce-holdtime=no announce-position=yes autofill=no eventmemberstatus=no eventwhencalled=no joinempty=yes leavewhenempty=no maxlen=0 memberdelay=0 music=default penaltymemberslimit=0 periodic-announce-frequency=0 queue-callswaiting=queue-callswaiting queue-thankyou=queue-thankyou queue-thereare=queue-thereare queue-youarenext=queue-youarenext reportholdtime=no /retry=0/ ringinuse=yes servicelevel=60 strategy=linear timeout=15 timeoutpriority=app timeoutrestart=no weight=0 wrapuptime=0 member=Local/5030 at from-queue/n,0,toto member=Local/5034 at from-queue/n,0,tata member=Local/5032 at from-queue/n,0,titi / Le 10/07/2011 13:04, Florent THOMAS a ?crit :> Hy, > > I'm currently working with one queue and whatever I change in the > config, it stills a gap of 6 seconds during which no agents are > ringing for this queue. > Is ther any parameter to configure there? > > regards > > > -- > _____________________________________________________________________ > -- Bandwidth and Colocation Provided by http://www.api-digital.com -- > New to Asterisk? Join us for a live introductory webinar every Thurs: > http://www.asterisk.org/hello > > asterisk-users mailing list > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users-------------- next part -------------- An HTML attachment was scrubbed... URL: <http://lists.digium.com/pipermail/asterisk-users/attachments/20110711/e91d25c9/attachment.htm>
Florent THOMAS
2011-Jul-13 10:41 UTC
[asterisk-users] Queue Issue : Duration between 2 agents call
Hy, I still struggle with this issue, does anybody can help me? Regards Le 10/07/2011 13:04, Florent THOMAS a ?crit :> Hy, > > I'm currently working with one queue and whatever I change in the > config, it stills a gap of 6 seconds during which no agents are > ringing for this queue. > Is ther any parameter to configure there? > > regards > > > -- > _____________________________________________________________________ > -- Bandwidth and Colocation Provided by http://www.api-digital.com -- > New to Asterisk? Join us for a live introductory webinar every Thurs: > http://www.asterisk.org/hello > > asterisk-users mailing list > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users-------------- next part -------------- An HTML attachment was scrubbed... URL: <http://lists.digium.com/pipermail/asterisk-users/attachments/20110713/d5eea431/attachment.htm>