asterisk users - Jul 2011 - Distributing the incoming calls and the huntgroup

Hi All;

To be able to distribute the incoming calls on a group of extensions, is there
huntgroup in Asterisk? Or what I have to use?

I need first call to be send for extension 500 and second call to be send for
extension 501 and third call to be send for extension 502 and fourth call to be
send again for extension 501 and so on ..

I searched for huntgroup in Asterisk, but did not find any thing related to
huntgroup in asterisk ! It look like there is not huntgroup in asterisk?!

So how to distribute the calls?

Regards
Bilal

FreeBPX calls them Ring Groups, you can look in to that.  Or you could
use a small ACD group.

-----Original Message-----
From: asterisk-users-bounces at lists.digium.com
[mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of bilal
ghayyad
Sent: Saturday, July 02, 2011 12:58 PM
To: asterisk-users at lists.digium.com
Subject: [asterisk-users] Distributing the incoming calls and the
huntgroup

Hi All;

To be able to distribute the incoming calls on a group of extensions, is
there huntgroup in Asterisk? Or what I have to use?

I need first call to be send for extension 500 and second call to be
send for extension 501 and third call to be send for extension 502 and
fourth call to be send again for extension 501 and so on .. 

I searched for huntgroup in Asterisk, but did not find any thing related
to huntgroup in asterisk ! It look like there is not huntgroup in
asterisk?!

So how to distribute the calls?

Regards
Bilal

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Just to be sure that I am working in the right direction.

To do ACD, then I have to configure queue.conf and agent.conf?

One more question: if the agent needs to be in the NotReady state, then how this
can be acheived?

Regards
Bilal

-------------------------
 
> FreeBPX calls them Ring Groups, you can look in to
> that.? Or you could
> use a small ACD group.
> 
> Hi All;
> 
> To be able to distribute the incoming calls on a group of
> extensions, is
> there huntgroup in Asterisk? Or what I have to use?
> 
> I need first call to be send for extension 500 and second
> call to be
> send for extension 501 and third call to be send for
> extension 502 and
> fourth call to be send again for extension 501 and so on ..
> 
> 
> I searched for huntgroup in Asterisk, but did not find any
> thing related
> to huntgroup in asterisk ! It look like there is not
> huntgroup in
> asterisk?!
> 
> So how to distribute the calls?
> 
> Regards
> Bilal
>