virendra bhati
2011-Jun-08 18:43 UTC
[asterisk-users] No IVR listen at device end......SIP phone is working fine
Hi List, When we make calls into asterisk with the help of our mobile, landline number, Cisco 79XX series then we didn't able to here any IVR which is playing into asterisk server. But when we dial from SIP softphone then all is working fine and we are able to here the IVR sound files. What is the problem in this case please help me.. -- ----- Thanks and regards Virendra Bhati +91-9172341457 Asterisk Engineer -------------- next part -------------- An HTML attachment was scrubbed... URL: <http://lists.digium.com/pipermail/asterisk-users/attachments/20110609/efd31252/attachment.htm>
Steve Edwards
2011-Jun-08 18:47 UTC
[asterisk-users] No IVR listen at device end......SIP phone is working fine
On Thu, 9 Jun 2011, virendra bhati wrote:> When we make calls into asterisk with the help of our mobile, landline > number, Cisco 79XX series then we didn't able to here any IVR which is > playing into asterisk server. But when we dial from SIP softphone then > all is working fine and we are able to here the IVR sound files. > > What is the problem in this case please help me..NAT is a frequent culprit. Firewalls and iptables are also suspect. Better details, better answers. -- Thanks in advance, ------------------------------------------------------------------------- Steve Edwards sedwards at sedwards.com Voice: +1-760-468-3867 PST Newline Fax: +1-760-731-3000
RAJNIKANT VANZA
2011-Jun-09 05:34 UTC
[asterisk-users] No IVR listen at device end......SIP phone is working fine
Hi Virendra, It may be problem for rtp packet port forwarding if u can dial through DID number. You need to open rtp port range in firewal. e.g. 10,000 to 20,000 port. please, write how can you dial call mobile or other devices. e.g. DID number, PRI number etc. -- Best Regards, Rajnikant Vanza Call : +91-9737456583 Software Engineer ------------------------------------------------------- Working On Linux,C/C++,Asterisk Technology Gandhinagar - Gujarat On Thu, Jun 9, 2011 at 12:13 AM, virendra bhati <virbhati at gmail.com> wrote:> Hi List, > > When we make calls into asterisk with the help of our mobile, landline > number, Cisco 79XX series then we didn't able to here any IVR which is > playing into asterisk server. But when we dial from SIP softphone then all > is working fine and we are able to here the IVR sound files. > > What is the problem in this case please help me.. > > -- > > > > ----- > Thanks and regards > > Virendra Bhati > +91-9172341457 > Asterisk Engineer > > > -- > _____________________________________________________________________ > -- Bandwidth and Colocation Provided by http://www.api-digital.com -- > New to Asterisk? Join us for a live introductory webinar every Thurs: > http://www.asterisk.org/hello > > asterisk-users mailing list > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users >-------------- next part -------------- An HTML attachment was scrubbed... URL: <http://lists.digium.com/pipermail/asterisk-users/attachments/20110609/637439f9/attachment.htm>