Asterisk Man
2010-Dec-17 11:22 UTC
[asterisk-users] Contradiction between 2 AMI actions QueueSummary and Queuestatus
Guys, Why is such contradiction between 2 AMI actions QueueSummary and Queuestatus? Look at LoggedIn of QueueSummary and Event: QueueMember. Also LongestHoldTime of QueueSummary does not give correct value. ------------------------------------- Action: QueueSummary Queue: retailBanking Response: Success Message: Queue summary will follow Event: QueueSummary Queue: retailBanking LoggedIn: 0 Available: 0 Callers: 0 HoldTime: 22 TalkTime: 231 LongestHoldTime: 0 Event: QueueSummaryComplete ------------------------------------- Action: Queuestatus Queue: retailBanking Response: Success Message: Queue status will follow Event: QueueParams Queue: retailBanking Max: 0 Strategy: rrmemory Calls: 0 Holdtime: 22 TalkTime: 231 Completed: 5 Abandoned: 4 ServiceLevel: 0 ServicelevelPerf: 0.0 Weight: 0 Event: QueueMember Queue: retailBanking Name: agent2 Location: SIP/1110 Membership: dynamic Penalty: 0 CallsTaken: 1 LastCall: 1292570332 Status: 5 Paused: 0 Event: QueueMember Queue: retailBanking Name: agent1 Location: SIP/1111 Membership: dynamic Penalty: 0 CallsTaken: 3 LastCall: 1292581231 Status: 5 Paused: 0 Event: QueueStatusComplete ------------------------------------- --AsteriskMan -------------- next part -------------- An HTML attachment was scrubbed... URL: <http://lists.digium.com/pipermail/asterisk-users/attachments/20101217/3665da62/attachment.htm>
Asterisk Man
2010-Dec-17 11:29 UTC
[asterisk-users] Contradiction between 2 AMI actions QueueSummary and Queuestatus
Asterisk Version: 1.8.0 Members are added through AddQueueMember in realtime Queues On Fri, Dec 17, 2010 at 4:52 PM, Asterisk Man <theasteriskman at gmail.com>wrote:> Guys, > Why is such contradiction between 2 AMI actions QueueSummary and > Queuestatus? > Look at LoggedIn of QueueSummary and Event: QueueMember. > Also LongestHoldTime of QueueSummary does not give correct value. > > ------------------------------------- > > Action: QueueSummary > Queue: retailBanking > > Response: Success > Message: Queue summary will follow > > Event: QueueSummary > Queue: retailBanking > LoggedIn: 0 > Available: 0 > Callers: 0 > HoldTime: 22 > TalkTime: 231 > LongestHoldTime: 0 > > Event: QueueSummaryComplete > ------------------------------------- > Action: Queuestatus > Queue: retailBanking > > Response: Success > Message: Queue status will follow > > Event: QueueParams > Queue: retailBanking > Max: 0 > Strategy: rrmemory > Calls: 0 > Holdtime: 22 > TalkTime: 231 > Completed: 5 > Abandoned: 4 > ServiceLevel: 0 > ServicelevelPerf: 0.0 > Weight: 0 > > Event: QueueMember > Queue: retailBanking > Name: agent2 > Location: SIP/1110 > Membership: dynamic > Penalty: 0 > CallsTaken: 1 > LastCall: 1292570332 > Status: 5 > Paused: 0 > > Event: QueueMember > Queue: retailBanking > Name: agent1 > Location: SIP/1111 > Membership: dynamic > Penalty: 0 > CallsTaken: 3 > LastCall: 1292581231 > Status: 5 > Paused: 0 > > Event: QueueStatusComplete > ------------------------------------- > > --AsteriskMan >-------------- next part -------------- An HTML attachment was scrubbed... URL: <http://lists.digium.com/pipermail/asterisk-users/attachments/20101217/1327574e/attachment.htm>