asterisk users - Nov 2009 - Route Non-Call Data to Agent Through Queue

Hello,

I was wondering if their is a way to use the Asterisk ACD to initiate a
"call" that will route variables through the ACD, which can then be
read at
the other end by an application. The idea here is instead of terminating a
call to an agent I would be terminating some variables/text data. Thanks!

Shaun
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Yes why not? when the "agent" is connected it can read the variables
on the
calling channel.... what would you like to build with that? :)
l.


2009/11/24 Shaun Clark <shaun_clark at hotmail.com>
> Hello,
>
> I was wondering if their is a way to use the Asterisk ACD to initiate a
> "call" that will route variables through the ACD, which can then
be read at
> the other end by an application. The idea here is instead of terminating a
> call to an agent I would be terminating some variables/text data. Thanks!
>
> Shaun
>
-- 
Loway - home of QueueMetrics - http://queuemetrics.com
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