MURALI V
2009-Aug-21 02:17 UTC
[asterisk-users] Core dump gets created while accessing voicemail
Hi ALL,
When i was accessing the voice message it suddenly goes dead and after that
i couldn't able to retrieve the voicemessage again from my mailbox . This
happens once in a while for any configured mailboxes
I am using the following system configuration.
asterisk 1.4.22.1
odbc storage of voicemail messages
centos 5.2 64bit
unixODBC-2.2.11-7.1
mysql-connector-odbc-3.51.12-2.2
mysql-server-5.0.45-7.el5
Following are the traces i found while troubleshooting the issue.
1) I found a .lock file created in the INBOX folder of my mailbox
2) The following core dump gets created during the first time the
voicemessage access got failed.
* (gdb) bt
*#0 0x000000322b417649 in SQLFreeEnv () from /usr/lib64/libodbc.so.1
#1 0x000000322b417b5c in SQLFreeHandle () from /usr/lib64/libodbc.so.1
#2 0x00002aaac132ccdd in message_exists (dir=<value optimized out>,
msgnum=<value optimized out>)
from /usr/lib/asterisk/modules/app_voicemail.so
#3 0x00002aaac132dab2 in save_to_folder (vmu=0x41751e80, vms=<value
optimized out>, msg=0, box=<value optimized out>)
from /usr/lib/asterisk/modules/app_voicemail.so
#4 0x00002aaac132dc77 in close_mailbox (vms=0x4174bd60, vmu=0x41751e80)
from /usr/lib/asterisk/modules/app_voicemail.so
#5 0x00002aaac1341b43 in vm_execmain (chan=0x2aaab42abe30, data=<value
optimized out>)
from /usr/lib/asterisk/modules/app_voicemail.so
#6 0x0000000000481e2d in pbx_extension_helper (c=0x2aaab42abe30, con=<value
optimized out>,
context=0x2aaab42ac080 "staff-international", exten=0x2aaab42ac0d0
"*97", priority=106, label=<value optimized out>,
callerid=0xbff51d0 "1369", action=E_SPAWN) at pbx.c:537
#7 0x0000000000483b66 in __ast_pbx_run (c=0x2aaab42abe30) at pbx.c:2317
#8 0x0000000000484849 in pbx_thread (data=0x322b663b40) at pbx.c:2621
#9 0x00000000004aef5c in dummy_start (data=<value optimized out>) at
utils.c:912
#10 0x000000322b006307 in start_thread () from /lib64/libpthread.so.0
#11 0x000000322a4d1ded in clone () from /lib64/libc.so.6
-----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
*(gdb)bt full
*
#0 0x000000322b417649 in SQLFreeEnv () from /usr/lib64/libodbc.so.1
#1 0x000000322b417b5c in SQLFreeHandle () from /usr/lib64/libodbc.so.1
#2 0x00002aaac132ccdd in message_exists (dir=<value optimized out>,
msgnum=<value optimized out>)
from /usr/lib/asterisk/modules/app_voicemail.so
#3 0x00002aaac132dab2 in save_to_folder (vmu=0x41751e80, vms=<value
optimized out>, msg=0, box=<value optimized out>)
from /usr/lib/asterisk/modules/app_voicemail.so
#4 0x00002aaac132dc77 in close_mailbox (vms=0x4174bd60, vmu=0x41751e80)
from /usr/lib/asterisk/modules/app_voicemail.so
#5 0x00002aaac1341b43 in vm_execmain (chan=0x2aaab42abe30, data=<value
optimized out>)
from /usr/lib/asterisk/modules/app_voicemail.so
#6 0x0000000000481e2d in pbx_extension_helper (c=0x2aaab42abe30, con=<value
optimized out>,
context=0x2aaab42ac080 "staff-international", exten=0x2aaab42ac0d0
"*97", priority=106, label=<value optimized out>,
callerid=0xbff51d0 "1369", action=E_SPAWN) at pbx.c:537
#7 0x0000000000483b66 in __ast_pbx_run (c=0x2aaab42abe30) at pbx.c:2317
#8 0x0000000000484849 in pbx_thread (data=0x322b663b40) at pbx.c:2621
#9 0x00000000004aef5c in dummy_start (data=<value optimized out>) at
utils.c:912
#10 0x000000322b006307 in start_thread () from /lib64/libpthread.so.0
#11 0x000000322a4d1ded in clone () from /lib64/libc.so.6
(gdb) bt full
#0 0x000000322b417649 in SQLFreeEnv () from /usr/lib64/libodbc.so.1
No symbol table info available.
#1 0x000000322b417b5c in SQLFreeHandle () from /usr/lib64/libodbc.so.1
No symbol table info available.
#2 0x00002aaac132ccdd in message_exists (dir=<value optimized out>,
msgnum=<value optimized out>)
from /usr/lib/asterisk/modules/app_voicemail.so
x = 1
stmt = (SQLHSTMT) 0xbf45620
sql = "SELECT COUNT(*) FROM voicemessages WHERE dir=? AND
msgnum=?\000\000\000\000\000`}tA\000\000\000\000\225-N\000\000\000\000\000(\000\000\0000\000\000\000??tA\000\000\000\000??tA\000\000\000\000\032\224F*2\000\000\000\001\200??\000\000\000\000?\226#\f\000\000\000\000?\226#\f\000\000\000\000?\226#\f\000\000\000\000?\226#\f\000\000\000\000\003\227#\f\000\000\000\000\212\227#\f\000\000\000\000?\226#\f\000\000\000\000\212\227#\f",
'\0' <repeats 52 times>, "??H*2\000\000\000@?"...
rowdata = "1\000k/voicemail/admin/"
msgnums =
"31\000\000\000\000\000\000?-N\000\000\000\000\000/var"
argv = {0x41748c10
"/var/spool/asterisk/voicemail/admin/1369/Delete", 0x41748b70
"31"}
gps = {sql = 0x41747b50 "SELECT COUNT(*) FROM voicemessages WHERE
dir=? AND msgnum=?", argc = 2, argv = 0x41748bb0}
obj = (struct odbc_obj *) 0xbc0a860
__PRETTY_FUNCTION__ = "message_exists"
#3 0x00002aaac132dab2 in save_to_folder (vmu=0x41751e80, vms=<value
optimized out>, msg=0, box=<value optimized out>)
from /usr/lib/asterisk/modules/app_voicemail.so
dir = 0x4174be50
"/var/spool/asterisk/voicemail/admin/1369/INBOX"
username = 0x4174bdb0 "1369"
context = <value optimized out>
sfn
"/var/spool/asterisk/voicemail/admin/1369/INBOX/msg0000\000\000??tA\000\000\000\000??tA\000\000\000\000\006?tA\000\000\000\000??tA\000\000\000\000\020?\004\f\000\000\000\000?\000\024\003[\000\027?B\000P\000???????\000\003\000a\000\001\000??????\016\000@
\000e\000??\231\000\\\000\004\000\002\000????$\000?\000U\000;\000????.\000??????k?\231?????\214?\033?6???'\000\201\0003??\000\024\003\203\000\027?B\000"...
dfn
"/var/spool/asterisk/voicemail/admin/1369/Delete/msg0031\000?\224?\v\000\000\000\000?\224?\v\000\000\000\000?\224?\v\000\000\000\000?\224?\v\000\000\000\000?\224?\v\000\000\000\000?\224?\v\000\000\000\000?\224?\v\000\000\000\0003\2133[?,h&
\237\a??*\000\0000?*??*\000\000\000\000\000\000\000\000\000\000?6#\f\000\000\000\000\b(,\f\000\000\000\000\b(,\f\000\000\000\000\037????*\000\000.\237tA\000\000\000\000i?+??*\000\000P?)??*\000\000"...
ddir = "/var/spool/asterisk/voicemail/admin/1369/Delete\000@
\000\000\000\000\000\000\000\0371D*2\000\000\000?\222tA\000\000\000\000D?F*2\000\000\000?\215tA\000\000\000\0000\223tA\000\000\000\000LVN\000\000\000\000\000LVN\000\000\000\000\000??tA\000\000\000\000JVN\000\000\000\000\000\000\223tA\000\000\000\000\002\000\000\000\000\000\000\000\020\216tA\000\000\000\000\000\000\000\000@",
'\0' <repeats 11 times>,
"????????KVN\000\000\000\000\000JVN", '\0' <repeats
13 times>, "?\221tA"...
x = 31
__PRETTY_FUNCTION__ = "save_to_folder"
#4 0x00002aaac132dc77 in close_mailbox (vms=0x4174bd60, vmu=0x41751e80)
from /usr/lib/asterisk/modules/app_voicemail.so
x = 0
res = <value optimized out>
__PRETTY_FUNCTION__ = "close_mailbox"
#5 0x00002aaac1341b43 in vm_execmain (chan=0x2aaab42abe30, data=<value
optimized out>)
from /usr/lib/asterisk/modules/app_voicemail.so
opts = {0xbe5a108 "VoiceMailMain", 0x1b <Address 0x1b out
of
bounds>}
---Type <return> to continue, or q <return> to quit---
args = {argc = 1, argv = 0x41752928, argv0 = 0x4174bcc0
"1369",
argv1 = 0x0}
res = -1
cmd = 0
valid = 1
u = (struct ast_module_user *) 0xbfcfcf0
prefixstr = '\0' <repeats 79 times>
ext_context = '\0' <repeats 255 times>
useadsi = 0
skipuser = 1098195280
vms = {curbox = "INBOX", '\0' <repeats 74
times>, username = "1369",
'\0' <repeats 75 times>,
context = '\0' <repeats 79 times>, curdir
"/var/spool/asterisk/voicemail/admin/1369/INBOX", '\0'
<repeats 4049 times>,
vmbox = "vm-INBOX", '\0' <repeats 4087 times>,
fn = "/var/spool/asterisk/voicemail/admin/1369/INBOX/msg0000",
'\0'
<repeats 4041 times>,
fn2 = "/var/spool/asterisk/voicemail/admin/1369/INBOX/msg0000",
'\0'
<repeats 4041 times>, deleted = 0xbf44770,
heard = 0xc16d6a0, curmsg = -1, lastmsg = 0, newmessages = 0, oldmessages
= 23, starting = 0, repeats = 0}
vmu = (struct ast_vm_user *) 0x41751e80
vmus = {context = "admin", '\0' <repeats 74
times>, mailbox "1369", '\0' <repeats 75 times>,
password = "1234", '\0' <repeats 75 times>, fullname =
"HR Temp", '\0'
<repeats 72 times>,
email = '\0' <repeats 79 times>, pager = '\0'
<repeats 79 times>,
serveremail = '\0' <repeats 79 times>,
mailcmd = '\0' <repeats 159 times>, language = '\0'
<repeats 19 times>,
zonetag = '\0' <repeats 79 times>,
callback = '\0' <repeats 79 times>, dialout = '\0'
<repeats 79 times>,
uniqueid = '\0' <repeats 79 times>,
exit = '\0' <repeats 79 times>, attachfmt = '\0'
<repeats 19 times>, flags
= 608, saydurationm = 2, maxmsg = 100,
volgain = 0, list = {next = 0x0}}
context = 0x4174bcc5 "admin"
silentexit = 0
flags = {flags = 0}
record_gain = 0 '\0'
play_auto = 0
play_folder = 0
__PRETTY_FUNCTION__ = "vm_execmain"
#6 0x0000000000481e2d in pbx_extension_helper (c=0x2aaab42abe30, con=<value
optimized out>,
context=0x2aaab42ac080 "staff-international", exten=0x2aaab42ac0d0
"*97", priority=106, label=<value optimized out>,
callerid=0xbff51d0 "1369", action=E_SPAWN) at pbx.c:537
e = <value optimized out>
app = (struct ast_app *) 0xbe5a0e0
res = <value optimized out>
q = {incstack = {0xc46cc48 "", 0xc3467e8 "",
0xc475fd8 "", 0xc34a768
"", 0xbddfad8 "", 0xc316828 "broadcast",
0xc360928 "", 0xc361028 "", 0xc3619a8 "",
0xc362178 "", 0xc362ae8 "",
0xc362fb8 "", 0xc363e48 "", 0xc348338 "",
0xc349a08 "", 0xc4f4478 "", 0x0 <repeats 112
times>}, stacklen = 16,
status = 5, swo = 0x0, data = 0x0,
foundcontext = 0xc46d423 ""}
passdata = "1369 at admin", '\0' <repeats 8181
times>
matching_action = <value optimized out>
__PRETTY_FUNCTION__ = "pbx_extension_helper"
#7 0x0000000000483b66 in __ast_pbx_run (c=0x2aaab42abe30) at pbx.c:2317
---Type <return> to continue, or q <return> to quit---
waittime = <value optimized out>
dst_exten = "\000\000\000\000\000\000\000\000HpuA",
'\0' <repeats 20
times>, "ppuA", '\0' <repeats 28 times>,
"\030", '\0' <repeats 15 times>,
"PpuA\000\000\000\000XpuA\000\000\000\000`puA\000\000\000\000hpuA\000\000\000\000xpuA",
'\0' <repeats 12 times>,
"\200puA\000\000\000\000$?\000+2", '\0' <repeats 27
times>, " ?t*2", '\0' <repeats 11 times>,
"@/n\f\000\000\000\000?\000\002\000\000\000\000\000\030\000\000\000\000\000\000\000
?t*2\000\000\000?+G*2",
'\0' <repeats 11 times>,
"???\v\000\000\000\000PD\"??*\000\000\000\000\000\000\000\000"...
pos = 1098215488
digit = 0
found = 1
res = 0
error = <value optimized out>
__PRETTY_FUNCTION__ = "__ast_pbx_run"
#8 0x0000000000484849 in pbx_thread (data=0x322b663b40) at pbx.c:2621
No locals.
#9 0x00000000004aef5c in dummy_start (data=<value optimized out>) at
utils.c:912
__cancel_buf = {__cancel_jmp_buf = {{__cancel_jmp_buf {46912654951504,
1544153348009866706, 0, 1098217792,
4910848, 4096, 1544153346949956930, 1544153348004993680},
__mask_was_saved = 0}}, __pad = {0x417571d0, 0x0,
0x322a749880, 0x322a749888}}
__cancel_arg = (void *) 0x41757940
not_first_call = <value optimized out>
ret = <value optimized out>
#10 0x000000322b006307 in start_thread () from /lib64/libpthread.so.0
No symbol table info available.
#11 0x000000322a4d1ded in clone () from /lib64/libc.so.6
No symbol table info available.
Can any one please help me to trace down the issue using the core dump.
Thanks in advance.
vimurli
--
always with smile
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John Riek
2009-Aug-24 08:54 UTC
[asterisk-users] Core dump gets created while accessing voicemail
I am also having the same issue with voicemail. I have the exact setup you have described. Additionally, I am getting segmentation faults during an asterisk reload. This is happening intermittently. Below is the core dump backtrace. Not sure how to determine if it an asterisk or odbc issue. Program terminated with signal 11, Segmentation fault. #0 0x000000322b417649 in SQLFreeEnv () from /usr/lib64/libodbc.so.1 (gdb) bt #0 0x000000322b417649 in SQLFreeEnv () from /usr/lib64/libodbc.so.1 #1 0x000000322b417b5c in SQLFreeHandle () from /usr/lib64/libodbc.so.1 #2 0x00002aaabcd6187b in odbc_unload_module () from /usr/lib/asterisk/modules/cdr_odbc.so #3 0x00002aaabcd619d9 in reload () from /usr/lib/asterisk/modules/cdr_odbc.so #4 0x00000000004647ea in ast_module_reload (name=0x0) at loader.c:597 #5 0x0000000000444713 in handle_reload_deprecated (fd=50, argc=0, argv=0x322b00f858) at cli.c:182 #6 0x0000000000443a2d in ast_cli_command (fd=50, s=0x421ae7b9 "reload") at cli.c:1992 #7 0x0000000000472d06 in action_command (s=0x16a0f50, m=0x421ae810) at manager.c:1753 #8 0x000000000047135b in process_message (s=0x16a0f50, m=0x421ae810) at manager.c:2214 #9 0x000000000047281c in do_message (s=0x16a0f50) at manager.c:2310 #10 0x000000000047284d in session_do (data=<value optimized out>) at manager.c:2326 #11 0x00000000004aef5c in dummy_start (data=<value optimized out>) at utils.c:912 #12 0x000000322b006307 in start_thread () from /lib64/libpthread.so.0 #13 0x000000322a4d1ded in clone () from /lib64/libc.so.6
Matt Riddell
2009-Aug-24 08:59 UTC
[asterisk-users] Core dump gets created while accessing voicemail
On 24/08/09 8:54 PM, John Riek wrote:> I am also having the same issue with voicemail. I have the exact setup you have described. Additionally, I am getting segmentation faults during an asterisk reload. This is happening intermittently. > > Below is the core dump backtrace. Not sure how to determine if it an asterisk or odbc issue. > > Program terminated with signal 11, Segmentation fault. > #0 0x000000322b417649 in SQLFreeEnv () from /usr/lib64/libodbc.so.1Looks like an issue with ODBC - Tilghman might disagree though :) Are you using the latest version? -- Cheers, Matt Riddell Director _______________________________________________ http://www.venturevoip.com/news.php (Daily Asterisk News) http://www.venturevoip.com/st.php (SmoothTorque Predictive Dialer) http://www.venturevoip.com/c3.php (ConduIT3 PABX Systems)
John Riek
2009-Aug-24 09:40 UTC
[asterisk-users] Core dump gets created while accessing voicemail
On 24/08/09 8:54 PM, John Riek wrote:> I am also having the same issue with voicemail. I have the exact setup you have described. Additionally, I am getting segmentation faults during an asterisk reload. This is happening intermittently. > > Below is the core dump backtrace. Not sure how to determine if it an asterisk or odbc issue. > > Program terminated with signal 11, Segmentation fault. > #0 0x000000322b417649 in SQLFreeEnv () from /usr/lib64/libodbc.so.1Looks like an issue with ODBC - Tilghman might disagree though :) Are you using the latest version? -- Cheers, Matt Riddell Director Matt, I am using the following configuration. centos 5.2 64bit unixODBC-2.2.11-7.1 mysql-connector-odbc-3.51.12-2.2 mysql-server-5.0.45-7.el5 asterisk 1.4.22.1 Hopefully upgrading to the latest 1.4 version of asterisk will fix it. Thanks, John