Danny Nicholas escribi?:>
> You want a dialplan or AGI that works in the "h" (hangup)
context.
> What you really will probably want is a callback to accept the digits.
>
>
>
>
>
> ------------------------------------------------------------------------
>
> *From:* asterisk-users-bounces at lists.digium.com
> [mailto:asterisk-users-bounces at lists.digium.com] *On Behalf Of
> *Rodrigo Cruz
> *Sent:* Thursday, August 06, 2009 12:58 PM
> *To:* asterisk-users at lists.digium.com
> *Subject:* [asterisk-users] Inbound Call coding
>
>
>
> Hi, how can I make an inbound call to be coded by the agent and be
> stored in the database for a later report??
>
> I mean, I want the agent to dial after the call is finished, a code
> that means Age information, another code that means where to get more
> info, etc... I really really appreciate your help...
>
>
>
> RODRIGO CRUZ
>
> *E-MAIL.** *Rodrigo.Cruz at vcip.com.mx <mailto:Rodrigo.Cruz at
vcip.com.mx>**
>
>
>
Or better, make a little web script with a simple form for your agents
to capture the information and store it in a database, leaving that job
out of the telephony system. That would be far easier, and later you can
think of some pop-up CTI with asterisk or something. With all the
advantages of web development, the old propietary PBX "activity codes"
seem to be obsolete nowadays.
--
Ing. Miguel Molina
Grupo de Tecnolog?a
Millenium Phone Center
-------------- next part --------------
An HTML attachment was scrubbed...
URL:
http://lists.digium.com/pipermail/asterisk-users/attachments/20090806/de72140f/attachment.htm