<br> It worked as follows. If phone A called phone B and it was BUSY, you press a button to enable a callback.<br> User A is free to continue work or make other calls.<br> What this meant is that when both phones became free, phone A would ring, on answer it would call phone B automatically and the call connected as per normal.<br> <br> Thanks for your input,<br> <br> <div class="moz-signature"> <title></title> <div style="font-family: Verdana,Arial,sans-serif;"><strong>Daniel Johnson</strong><br> <font size="-2">Systems Administrator / Systems Development<br> Scanning Systems Australia<br> <br> <img src="cid:part1.09070300.02070406 at scanningsystems.com.au" alt="Scanning Systems Australia"> <br> <br> <strong>Office:</strong> +61 7 3387 5555<br> <strong>Facsimile:</strong> +61 7 3387 5588<br> <strong>E-mail:</strong> <a href="mailto:dan.j at scanningsystems.com.au">dan.j at scanningsystems.com.au</a><br> <strong>Website:</strong> <a href="http://www.scanningsystems.com.au">http://www.scanningsystems.com.au</a><br> <br> If you receive this email by mistake, please notify the sender and do not make any use of the email. 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