Hi, In queues realtime, when the queue start and when it ends. I mean, for example to calculate service level, how many calls, etc. If I want to start the queue from with 0 calls, etc, how do I do this? And if I want to stop it, so I can start it again?? Thanks!! Regards, Sebastian -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.digium.com/pipermail/asterisk-users/attachments/20081215/73e92f07/attachment.htm
Sebastian wrote:> > > > > Hi, > > > > In queues realtime, when the queue start and when it ends. > > I mean, for example to calculate service level, how many calls, etc. > > If I want to start the queue from with 0 calls, etc, how do I do this? > And if I want to stop it, so I can start it again?? > > > > Thanks!! > > > > Regards, > > > > Sebastian >Currently, there is not a way to do this with realtime queues. During a reload, realtime queues are not touched at all. I have a development branch set up which is supposed to help this as well as other rigidities present when it comes to reloading and resetting queues. The branch is located at the following URL if you wish to give it a test: http://svn.digium.com/svn/asterisk/team/mmichelson/queue-reset If you run the code there, you'll find that there is a command called "queue reset stats" which should do what you want. Mark Michelson
Hello, Is it possible, that after the call was established between client and agent and one of the them hangups the call , the cmd queue executes cmd (gosub, macro) or something... Thanks for advance -- Pagarbiai / Best Regards, Giedrius Augys -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.digium.com/pipermail/asterisk-users/attachments/20081218/9fe3ec05/attachment.htm
hi
this is the situation i have a queue and i am monitoring when an important
customer call i want to take it off from the queue and send it to an agent
directly can i do that? how?
thanks
David
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