Hi, Got this weird problem that the caller does not hear a ring. The issue is it's specific to the local telco: Using telco 1 (mobile), calls in to my DID, caller hears a ring and gets forwarded to voicemail if i did not answer. Using telco 1 (landline), calls in to my DID, caller hears a ring and gets forwarded to voicemail if i did not answer. But using Telco 2, my phone is ringing, caller does not hear a ring on his side, and i dont answer call hangs up instead of going to voicemail where should i start tracing the problem? TIA regards nhadie
On Tue, Oct 7, 2008 at 8:04 PM, Nhadie <nhadie at gmail.com> wrote:> Hi, > > Got this weird problem that the caller does not hear a ring. > > The issue is it's specific to the local telco: > > Using telco 1 (mobile), calls in to my DID, caller hears a ring and gets > forwarded to voicemail if i did not answer. > > Using telco 1 (landline), calls in to my DID, caller hears a ring and > gets forwarded to voicemail if i did not answer. > > > But using Telco 2, my phone is ringing, caller does not hear a ring on > his side, and i dont answer call hangs up instead of going to voicemail > > > where should i start tracing the problem? TIA > > regards > > nhadieTry answering first. [telco2] exten => s,1,Answer() -- Thanks, Steve Totaro +18887771888 (Toll Free) +12409381212 (Cell) +12024369784 (Skype) -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.digium.com/pipermail/asterisk-users/attachments/20081007/d280b360/attachment.htm
Try making sure you use the "r" option in your dialstring. You should *NOT* be answering a ringing channel, as Steve suggested, FWIW (if it doesn't work any other way that is another story) On Tue, Oct 7, 2008 at 5:04 PM, Nhadie <nhadie at gmail.com> wrote:> Hi, > > Got this weird problem that the caller does not hear a ring. > > The issue is it's specific to the local telco: > > Using telco 1 (mobile), calls in to my DID, caller hears a ring and gets > forwarded to voicemail if i did not answer. > > Using telco 1 (landline), calls in to my DID, caller hears a ring and > gets forwarded to voicemail if i did not answer. > > > But using Telco 2, my phone is ringing, caller does not hear a ring on > his side, and i dont answer call hangs up instead of going to voicemail > > > where should i start tracing the problem? TIA > > regards > > nhadie > > _______________________________________________ > -- Bandwidth and Colocation Provided by http://www.api-digital.com -- > > AstriCon 2008 - September 22 - 25 Phoenix, Arizona > Register Now: http://www.astricon.net > > asterisk-users mailing list > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users >