I heard something about the agents.conf file in the asterisk pbx.. I would love to have a tutorial or someone that will help me doing this.. it's not working out with her Can anyone help ? it's getting frustrating with teaching the agents to logoff the queue everytime.. or even teaching the supervisor to login and logoff users .. -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.digium.com/pipermail/asterisk-users/attachments/20080508/63e1ef79/attachment.htm