I setup two asterisk servers with identical settings
(same extensions, same queues, etc). Each one is
connected to the same amount of incoming/outgoing
links (1 PRI, 4 BRI, 1 IAX friend, etc, on each box).
Most extensions are sip and they register via DNS SRV
and other methods so that the two servers are load
balanced. Incoming PSTN calls (BRI) reach 50% each
server so that's load balanced too. I use DUNDi with a
IAX friend between the 2 servers to lookup where an
extension was registered (whether on pbx1 or pbx2).
Everything is working as expected (SIP on PBX1 calls
SIP on PBX2 and vice versa; PSTN incoming call reaches
SIP extension or group whether it registered on pbx1
or pbx2, etc.).
My question regards queues.
Incoming PSTN calls have 50% chance of entering, say,
queue number 1000 on pbx1 and 50% on pbx2 (same queue
1000). All calls will be correctly bridged to the
agent, whether it randomly registered on pbx1 or pbx2.
However, how can I make pbx1 and pbx2 "counters
consistent"? ie. first call enters queue 1000 on pbx1
and will have position 1; second call entes queue 1000
and happens to fall on pbx2 and will also have
position 1. The worst case would be if there are, say,
10 callers in queue 1000 on pbx1 and the 11th call
arrives on pbx2 with position 1.
Is there a way of coherently setting up a clustered
queue?
Does anyone have examples/workarounds/links?
Thanks!
Vieri
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--- Vieri <rentorbuy at yahoo.com> wrote:> Is there a way of coherently setting up a clustered > queue? > Does anyone have examples/workarounds/links?I guess there's no easy (open-source) solution to this problem, at least for now (* 1.6?). I believe Yate2 has something on this but it's still alpha. ____________________________________________________________________________________ Be a better friend, newshound, and know-it-all with Yahoo! Mobile. Try it now. http://mobile.yahoo.com/;_ylt=Ahu06i62sR8HDtDypao8Wcj9tAcJ
--- Vieri <rentorbuy at yahoo.com> wrote:> Is there a way of coherently setting up a clustered > queue? > Does anyone have examples/workarounds/links?I guess this isn't easy to implement, at least in current Asterisk versions (* 1.6?). I think Yate2 may have support for clustered queues but it's still alpha. ____________________________________________________________________________________ Be a better friend, newshound, and know-it-all with Yahoo! Mobile. Try it now. http://mobile.yahoo.com/;_ylt=Ahu06i62sR8HDtDypao8Wcj9tAcJ
On Fri, May 9, 2008 at 11:19 AM, Philipp Kempgen <philipp.kempgen at amooma.de> wrote:> Steve Totaro schrieb: > >> PS, a really cool app hosted at a telco is totally awesome (except the >> price). Check out www.ucn.com >> >> They have APIs and can connect to virtually any database. A call >> center in the cloud, brilliant! > > All the page says is: > ---cut--- > ucn.com > > revisiting urban territory > > coming soon ... > ---cut--- > > Not exactly what I call brilliant. > > Gr??e, > Philipp Kempgen > -- > Asterisk-Tag.org 2008, 26.-27. Mai -> http://www.asterisk-tag.org > amooma GmbH - Bachstr. 126 - 56566 Neuwied -> http://www.amooma.de > Gesch?ftsf?hrer: Stefan Wintermeyer, Handelsregister: Neuwied B14998 >ooops, meant to say www.ucn.net not .com. Apologies. Thanks, Steve