RENZZO SOTOMAYOR
2007-Jul-14 03:54 UTC
[asterisk-users] open source screen pop software for asterisk
Hi! I am new here. Well I'm doing a call center using asterisk and I'm looking for an open source screen pop software to pop the caller's information, its call history and others things. i was looking around and find the U-rang2 the problem is that it isn't open source. if someone knows about an open source screen pop please tell me. thanks in advance renzzo -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.digium.com/pipermail/asterisk-users/attachments/20070713/1db56935/attachment.htm
Tzafrir Cohen
2007-Jul-14 10:01 UTC
[asterisk-users] open source screen pop software for asterisk
On Fri, Jul 13, 2007 at 10:54:29PM -0500, RENZZO SOTOMAYOR wrote:> Hi! I am new here. Well I'm doing a call center using asterisk and I'm > looking for an open source screen pop software to pop the caller's > information, its call history and others things. i was looking around and > find the U-rang2 the problem is that it isn't open source. if someone knows > about an open source screen pop please tell me.There are a number of such programs. One major issue is how you link a phone to a computer system. Not that it is such a technically difficult problem, but you would usually use some sort of additional information. You have not mentioned the target platform. So start at http://voip-info.org/wiki/view/Asterisk+GUI#UserInterfaces -- Tzafrir Cohen icq#16849755 jabber:tzafrir at jabber.org +972-50-7952406 mailto:tzafrir.cohen at xorcom.com http://www.xorcom.com iax:guest at local.xorcom.com/tzafrir
Todd H
2007-Jul-15 02:44 UTC
[asterisk-users] open source screen pop software for asterisk
I like ADM as it has a URL popup feature (open a URL with a DID or CallerID in URL). The problem is that for each call, I tend to get 4 or 5 popups... But as the other author said, there are many programs to choose from... Todd On Jul 13, 2007, at 11:54 PM, RENZZO SOTOMAYOR wrote:> Hi! I am new here. Well I'm doing a call center using asterisk and > I'm looking for an open source screen pop software to pop the > caller's information, its call history and others things. i was > looking around and find the U-rang2 the problem is that it isn't > open source. if someone knows about an open source screen pop > please tell me. > > thanks in advance > > renzzo