I am running asterisk 1.2.12.1 JK, Message: 26 Date: Thu, 24 May 2007 21:40:31 -0700 From: JK <jk@bingoconsulting.com> Subject: [asterisk-users] Urgent: DTMF does not work with rtpmap:101 telephone-event/8000 To: asterisk-users@lists.digium.com Message-ID: <465668BF.6080800@bingoconsulting.com> Content-Type: text/plain; charset="iso-8859-1" Hello asterisk-users list. I have been scratching my head for almost a week. We are trying to set a service with a company (ip=XXX.XXX.XXX.XXX) and dtmf is not working. In our scenario the SP is sending call to our ser server and ser is forwarding the call to asterisk. In the asterisk debug I can see the DTMF keys are coming but ivr does not recognice those keys at all. I can see this in the debug. We are using ulaw and alaw for codec. *May 24 20:14:00 DEBUG[26803] rtp.c: Sending dtmf: 49 (1), at XXX.XXX.XXX.XXX May 24 20:14:01 DEBUG[26803] rtp.c: Sending dtmf: 49 (1), at XXX.XXX.XXX.XXX May 24 20:14:01 DEBUG[26803] rtp.c: Sending dtmf: 49 (1), at XXX.XXX.XXX.XXX* Voice part works great. I mean if I forward that call to asterisk sip user we can talk. Every thing is working great with other SP. The only difference I can see is the rtpmap:101 telephone-event/8000. With the working SP the rtpmap is rtpmap:100 telephone-event/8000. I need solution ASAP, so please give me any hint you can. Here is complete debug log for one call. May 24 20:13:47 DEBUG[26583] chan_sip.c: Allocating new SIP dialog for 9CB80474- 98311DC-86A1C9BE-38B97399@XXX.XXX.XXX.XXX - INVITE (With RTP) May 24 20:13:47 DEBUG[26583] chan_sip.c: **** Received INVITE (5) - Command in S IP INVITE May 24 20:13:47 DEBUG[26583] res_config_mysql.c: MySQL RealTime: Everything is f ine. May 24 20:13:47 DEBUG[26583] res_config_mysql.c: MySQL RealTime: Retrieve SQL: S ELECT * FROM cc_sip_buddies WHERE name = '6056911122' May 24 20:13:47 DEBUG[26583] chan_sip.c: Setting NAT on RTP to 0 May 24 20:13:47 DEBUG[26583] chan_sip.c: Checking SIP call limits for device May 24 20:13:47 DEBUG[26583] chan_sip.c: Updating call counter for incoming call May 24 20:13:47 DEBUG[26583] chan_sip.c: build_route: Record-Route hop: <sip:209 .216.2.212;ftag=E3F05090-621;lr=on> May 24 20:13:47 DEBUG[26583] chan_sip.c: build_route: Record-Route hop: <sip:zzz.zzz.zzz.zzz;ftag=E3F05090-621;lr=on> May 24 20:13:47 DEBUG[26583] chan_sip.c: build_route: Record-Route hop: <sip:yy-proxy-ip.yy;lr> May 24 20:13:47 DEBUG[26574] chan_sip.c: Checking device state for peer XXX.XXX.XXXX.XXX May 24 20:13:47 DEBUG[26803] pbx.c: Launching 'NoOp' May 24 20:13:47 DEBUG[26574] devicestate.c: Changing state for SIP/XXX.XXX.XXX.XXX - state 2 (In use) May 24 20:13:47 DEBUG[26804] app_queue.c: Device 'SIP/XXX.XXX.XXX.XXX' changed to st ate '2' (In use) but we don't care because they're not a member of any queue. May 24 20:13:47 DEBUG[26803] pbx.c: Launching 'Goto' May 24 20:13:47 DEBUG[26803] pbx.c: Launching 'Set' May 24 20:13:47 DEBUG[26803] pbx.c: Launching 'Goto' May 24 20:13:47 DEBUG[26803] pbx.c: Launching 'Set' May 24 20:13:47 DEBUG[26803] pbx.c: Launching 'Set' May 24 20:13:47 DEBUG[26803] pbx.c: Launching 'Answer' May 24 20:13:47 DEBUG[26803] chan_sip.c: sip_answer(SIP/XXX.XXX.XXX.XXX-b7b03730) May 24 20:13:47 DEBUG[26574] chan_sip.c: Checking device state for peer XXX.XXX.XXXX.XXX May 24 20:13:47 DEBUG[26574] channel.c: Avoiding initial deadlock for 'SIP/XXX.XXX.XXXX.XXX-b7b03730' May 24 20:13:47 DEBUG[26803] pbx.c: Launching 'Wait' May 24 20:13:47 DEBUG[26574] devicestate.c: Changing state for SIP/XXX.XXX.XXX.XXX - state 2 (In use) May 24 20:13:47 DEBUG[26805] app_queue.c: Device 'SIP/XXX.XXX.XXX.XXX' changed to st ate '2' (In use) but we don't care because they're not a member of any queue. May 24 20:13:47 DEBUG[26583] chan_sip.c: = Found Their Call ID: 9CB80474-98311DC -86A1C9BE-38B97399@XXX.XXX.XXX.XXX Their Tag E3F05090-621 Our tag: as3becafbb May 24 20:13:47 DEBUG[26583] chan_sip.c: **** Received ACK (6) - Command in SIP ACK May 24 20:13:47 DEBUG[26583] chan_sip.c: Stopping retransmission on '9CB80474-98 311DC-86A1C9BE-38B97399@XXX.XXX.XXX.XXX' of Response 101: Match Found May 24 20:13:48 DEBUG[26803] pbx.c: Launching 'Set' May 24 20:13:48 DEBUG[26803] pbx.c: Launching 'Set' May 24 20:13:48 DEBUG[26803] pbx.c: Launching 'BackGround' May 24 20:13:48 DEBUG[26803] channel.c: Set channel SIP/XXX.XXX.XXX.XXX-b7b03730 to write format slin May 24 20:13:48 DEBUG[26803] rtp.c: Ooh, format changed from unknown to ulaw May 24 20:13:48 DEBUG[26803] channel.c: Scheduling timer at 160 sample intervals May 24 20:13:49 DEBUG[26803] rtp.c: Got RTCP report of 132 bytes May 24 20:13:52 DEBUG[26803] rtp.c: Got RTCP report of 132 bytes May 24 20:13:53 DEBUG[26803] rtp.c: Sending dtmf: 49 (1), at XXX.XXX.XXX.XXX May 24 20:13:58 DEBUG[26803] rtp.c: Got RTCP report of 132 bytes May 24 20:14:00 DEBUG[26803] channel.c: Scheduling timer at 58 sample intervals May 24 20:14:00 DEBUG[26803] channel.c: Scheduling timer at 0 sample intervals May 24 20:14:00 DEBUG[26803] channel.c: Scheduling timer at 0 sample intervals May 24 20:14:00 DEBUG[26803] channel.c: Set channel SIP/XXX.XXX.XXX.XXX-b7b03730 to write format ulaw May 24 20:14:00 DEBUG[26803] res_config_mysql.c: MySQL RealTime: Everything is f ine. May 24 20:14:00 DEBUG[26803] res_config_mysql.c: MySQL RealTime: Retrieve SQL: S ELECT * FROM extensions WHERE exten = 's' AND context = 'ext-local' AND priority = '8' May 24 20:14:00 DEBUG[26803] res_config_mysql.c: MySQL RealTime: Everything is f ine. May 24 20:14:00 DEBUG[26803] res_config_mysql.c: MySQL RealTime: Retrieve SQL: S ELECT * FROM extensions WHERE exten LIKE '\\_%' AND context = 'ext-local' AND pr iority = '8' ORDER BY exten *May 24 20:14:00 DEBUG[26803] rtp.c: Sending dtmf: 49 (1), at XXX.XXX.XXX.XXX May 24 20:14:01 DEBUG[26803] rtp.c: Sending dtmf: 49 (1), at XXX.XXX.XXX.XXX May 24 20:14:01 DEBUG[26803] rtp.c: Sending dtmf: 49 (1), at XXX.XXX.XXX.XXX May 24 20:14:01 DEBUG[26803] rtp.c: Got RTCP report of 132 bytes May 24 20:14:01 DEBUG[26803] rtp.c: Sending dtmf: 49 (1), at XXX.XXX.XXX.XXX May 24 20:14:02 DEBUG[26803] rtp.c: Sending dtmf: 49 (1), at XXX.XXX.XXX.XXX May 24 20:14:02 DEBUG[26803] rtp.c: Sending dtmf: 49 (1), at XXX.XXX.XXX.XXX May 24 20:14:02 DEBUG[26803] rtp.c: Sending dtmf: 49 (1), at XXX.XXX.XXX.XXX May 24 20:14:03 DEBUG[26803] rtp.c: Sending dtmf: 49 (1), at XXX.XXX.XXX.XXX May 24 20:14:03 DEBUG[26803] rtp.c: Sending dtmf: 49 (1), at XXX.XXX.XXX.XXX May 24 20:14:03 DEBUG[26803] rtp.c: Sending dtmf: 49 (1), at XXX.XXX.XXX.XXX May 24 20:14:04 DEBUG[26803] rtp.c: Sending dtmf: 49 (1), at XXX.XXX.XXX.XXX May 24 20:14:04 DEBUG[26803] rtp.c: Sending dtmf: 49 (1), at XXX.XXX.XXX.XXX May 24 20:14:04 DEBUG[26803] rtp.c: Sending dtmf: 49 (1), at XXX.XXX.XXX.XXX* May 24 20:14:07 DEBUG[26803] rtp.c: Got RTCP report of 108 bytes May 24 20:14:09 DEBUG[26803] rtp.c: Got RTCP report of 44 bytes May 24 20:14:09 DEBUG[26583] chan_sip.c: = Found Their Call ID: 9CB80474-98311DC -86A1C9BE-38B97399@XXX.XXX.XXX.XXX Their Tag E3F05090-621 Our tag: as3becafbb May 24 20:14:09 DEBUG[26583] chan_sip.c: **** Received BYE (8) - Command in SIP BYE May 24 20:14:09 DEBUG[26583] chan_sip.c: Received bye, issuing owner hangup .May 24 20:14:09 DEBUG[26803] pbx.c: Launching 'Hangup' May 24 20:14:09 DEBUG[26803] pbx.c: Spawn extension (ivr-2,h,1) exited non-zero on 'SIP/XXX.XXX.XXX.XXX-b7b03730' May 24 20:14:09 DEBUG[26803] cdr_addon_mysql.c: cdr_mysql: inserting a CDR recor d. May 24 20:14:09 DEBUG[26803] cdr_addon_mysql.c: cdr_mysql: SQL command as follow s: INSERT INTO cdr (calldate,clid,src,dst,dcontext,channel,dstchannel,lastapp,la stdata,duration,billsec,disposition,amaflags,accountcode) VALUES ('2007-05-24 20 :13:47','6056911122','6056911122','s','ivr-2', 'SIP/XXX.XXX.XXX.XXX-b7b03730','','Ha ngup','',22,22,'ANSWERED',3,'') May 24 20:14:09 DEBUG[26803] pbx.c: Function result is '6056911122' May 24 20:14:09 DEBUG[26803] pbx.c: Function result is '6056911122' May 24 20:14:09 DEBUG[26803] pbx.c: Function result is 's' May 24 20:14:09 DEBUG[26803] pbx.c: Function result is 'ivr-2' May 24 20:14:09 DEBUG[26803] pbx.c: Function result is 'SIP/XXX.XXX.XXX.XXX-b7b03730 ' May 24 20:14:09 DEBUG[26803] pbx.c: Function result is '(null)' May 24 20:14:09 DEBUG[26803] pbx.c: Function result is 'Hangup' May 24 20:14:09 DEBUG[26803] pbx.c: Function result is '(null)' May 24 20:14:09 DEBUG[26803] pbx.c: Function result is '2007-05-24 20:13:47' May 24 20:14:09 DEBUG[26803] pbx.c: Function result is '2007-05-24 20:13:47' May 24 20:14:09 DEBUG[26803] pbx.c: Function result is '2007-05-24 20:14:09' May 24 20:14:09 DEBUG[26803] pbx.c: Function result is '22' May 24 20:14:09 DEBUG[26803] pbx.c: Function result is '22' May 24 20:14:09 DEBUG[26803] pbx.c: Function result is 'ANSWERED' May 24 20:14:09 DEBUG[26803] pbx.c: Function result is 'DOCUMENTATION' May 24 20:14:09 DEBUG[26803] pbx.c: Function result is '(null)' May 24 20:14:09 DEBUG[26803] pbx.c: Function result is '1180062827.5' May 24 20:14:09 DEBUG[26803] pbx.c: Function result is '(null)' May 24 20:14:09 DEBUG[26803] channel.c: Hanging up channel 'SIP/XXX.XXX.XXX.XXX-b7b0 3730' May 24 20:14:09 DEBUG[26803] chan_sip.c: Hangup call SIP/XXX.XXX.XXX.XXX-b7b03730, S IP callid 9CB80474-98311DC-86A1C9BE-38B97399@XXX.XXX.XXX.XXX) May 24 20:14:09 DEBUG[26803] chan_sip.c: update_call_counter() - decrement call limit counter May 24 20:14:09 DEBUG[26803] chan_sip.c: Updating call counter for incoming call May 24 20:14:09 DEBUG[26574] chan_sip.c: Checking device state for peer XXX.XXX.XXXX.XXX May 24 20:14:09 DEBUG[26574] devicestate.c: Changing state for SIP/XXX.XXX.XXX.XXX - state 1 (Not in use) May 24 20:14:09 DEBUG[26809] app_queue.c: Device 'SIP/XXX.XXX.XXX.XXX' changed to st ate '1' (Not in use) but we don't care because they're not a member of any queue -------------- next part --------------