Hello all, i need to inform the agents of a queue on how many users are waiting is it possible to send after the caller id, the number of callers waiting in a queue? i mean, i need to find what variable store the queue position and append it to the info sended during a call to the ip phone display, but i was unable to find it. any advice? thanks Flavio -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.digium.com/pipermail/asterisk-users/attachments/20061127/bffa9fdc/attachment.htm