asterisk users - Nov 2006 - asterisk billing software

My company has recently purchased AgileBill/AgileVoice and have had 
numerous problems getting it up and running. We submitted support 
tickets within our 30 day "trial period", of which only a few were 
resolved. As of right now, their software is crashing when it attempts 
to provision new accounts, and nobody has gotten back to us about 
this... FOR THREE WEEKS! Is there anyone else out there that has dealt 
with them before? If so, I'd like to hear your opinion.

Thanks,
Chris

Chris:

We were evaluating AgileVoice currently, could you please elaborte on your
problems? Did they not do the instattion for you?

Regards,

Andrew


On 11/16/06, Chris Mazuc <cmazuc@go-dti.com>
wrote:
>
> My company has recently purchased AgileBill/AgileVoice and have had
> numerous problems getting it up and running. We submitted support
> tickets within our 30 day "trial period", of which only a few
were
> resolved. As of right now, their software is crashing when it attempts
> to provision new accounts, and nobody has gotten back to us about
> this... FOR THREE WEEKS! Is there anyone else out there that has dealt
> with them before? If so, I'd like to hear your opinion.
>
> Thanks,
> Chris
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