I've searched through the newsgroup and online and haven't found an answer for my question... maybe I am looking for the wrong terms, I am not sure... I have a client that would like a phone that is like a "typical" receptionists phone. Requirements: - Ability for their 3 lines to "light-up" a button on the phone when one of them rings in. - Ability for the phone to ring when the receptionist is on one call and a second or third call is incoming. (this has been the biggest frustration up to now. When a second call comes, there is no tone that heard on the IP500. Perhaps I am missing a setting?) We are currently using: Asterisk @ Home 2.1 Polycom IP500/501 phones Is there a way to do what we need to using the IP500 phones? If so, can anyone give me instructions on how to make it work with Asterisk@Home? Thanks for your help in advance. Jeff -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.digium.com/pipermail/asterisk-users/attachments/20060801/263b00b0/attachment.htm
Doesn't Asterisk@Home need the DB flag for call waiting disabled? I believe it is *70 to enable call waiting and *71 to disable. Bill -----Original Message----- From: asterisk-users-bounces@lists.digium.com on behalf of Jeff Busch Sent: Tue 8/1/2006 8:20 PM To: asterisk-users@lists.digium.com Subject: [asterisk-users] VOIP phone for Receptionist use I've searched through the newsgroup and online and haven't found an answer for my question... maybe I am looking for the wrong terms, I am not sure... I have a client that would like a phone that is like a "typical" receptionists phone. Requirements: - Ability for their 3 lines to "light-up" a button on the phone when one of them rings in. - Ability for the phone to ring when the receptionist is on one call and a second or third call is incoming. (this has been the biggest frustration up to now. When a second call comes, there is no tone that heard on the IP500. Perhaps I am missing a setting?) We are currently using: Asterisk @ Home 2.1 Polycom IP500/501 phones Is there a way to do what we need to using the IP500 phones? If so, can anyone give me instructions on how to make it work with Asterisk@Home? Thanks for your help in advance. Jeff -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.digium.com/pipermail/asterisk-users/attachments/20060801/2b08c8bf/attachment.htm
By default, CW is turned off in AAH. You need to turn it on. I use the 301, 500, 501, 600, and 601. CW works w/ AAH and Trixbox. You should visit http://www.trixbox.org/index.php if you are using AAH or Trixbox. On 8/1/06, Jeff Busch <Jeff.Busch@lewisbuilds.com> wrote:> > > I've searched through the newsgroup and online and haven't found an answer > for my question... maybe I am looking for the wrong terms, I am not sure... > > I have a client that would like a phone that is like a "typical" > receptionists phone. > > Requirements: > - Ability for their 3 lines to "light-up" a button on the phone when one of > them rings in. > - Ability for the phone to ring when the receptionist is on one call and a > second or third call is incoming. (this has been the biggest frustration up > to now. When a second call comes, there is no tone that heard on the IP500. > Perhaps I am missing a setting?) > > We are currently using: > > Asterisk @ Home 2.1 > Polycom IP500/501 phones > > Is there a way to do what we need to using the IP500 phones? If so, can > anyone give me instructions on how to make it work with Asterisk@Home? > > Thanks for your help in advance. > > Jeff >
Join the club, I would like shared line appearance ability along with MANY other people too. That feature is only now on the rader screen for Asterisk but it probably won't be available for some time. Months if not years (probably not till v1.6 which is after the next version which will be 1.4). There are alternatives which some people here may suggest. Unfortunately they require a change in usage and thinking by the receptionist. You would definitely want to be upfront and give some sort of demo beforehand IMHO to avoid problems with the client relationship. My 2 cents. _____ From: Jeff Busch [mailto:Jeff.Busch@lewisbuilds.com] Sent: Tuesday, August 01, 2006 5:20 PM To: asterisk-users@lists.digium.com Subject: [asterisk-users] VOIP phone for Receptionist use I've searched through the newsgroup and online and haven't found an answer for my question... maybe I am looking for the wrong terms, I am not sure... I have a client that would like a phone that is like a "typical" receptionists phone. Requirements: - Ability for their 3 lines to "light-up" a button on the phone when one of them rings in. - Ability for the phone to ring when the receptionist is on one call and a second or third call is incoming. (this has been the biggest frustration up to now. When a second call comes, there is no tone that heard on the IP500. Perhaps I am missing a setting?) We are currently using: Asterisk @ Home 2.1 Polycom IP500/501 phones Is there a way to do what we need to using the IP500 phones? If so, can anyone give me instructions on how to make it work with Asterisk@Home? Thanks for your help in advance. Jeff -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.digium.com/pipermail/asterisk-users/attachments/20060802/22c90b0c/attachment.htm
Dr. Michael J. Chudobiak
2006-Aug-02 12:57 UTC
[asterisk-users] VOIP phone for Receptionist use
> - Ability for the phone to ring when the receptionist is on one call > and a second or third call is incoming. (this has been the biggest > frustration up to now. When a second call comes, there is no tone > that heard on the IP500. Perhaps I am missing a setting?)The Snom 360 can certainly do this - you can have a muted ringer, or just visual indication, or you can turn it off entirely. - Mike
Mike
2006-Aug-02 17:36 UTC
[asterisk-users] Polycom 501 : How to make it ring when already on a call
I would be interested in knowing if this can be changed. It can`t have been designed like this with no option to change it. So I`m throwing this question back in the arena: Can you get the Polycom 501 to ring when a calls comes in and the user is already on a call? Mike -----Original Message----- From: asterisk-users-bounces@lists.digium.com [mailto:asterisk-users-bounces@lists.digium.com] On Behalf Of Dr. Michael J. Chudobiak Sent: August 2, 2006 3:57 PM To: Asterisk Users Mailing List - Non-Commercial Discussion Subject: Re: [asterisk-users] VOIP phone for Receptionist use> - Ability for the phone to ring when the receptionist is on one call > and a second or third call is incoming. (this has been the biggest > frustration up to now. When a second call comes, there is no tone > that heard on the IP500. Perhaps I am missing a setting?)The Snom 360 can certainly do this - you can have a muted ringer, or just visual indication, or you can turn it off entirely. - Mike _______________________________________________ --Bandwidth and Colocation provided by Easynews.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users