asterisk users - Jun 2006 - Bug in Voicemail ??

Hello,

I have setup an Asterisk 1.2.7.1 system, with a working voicemail box:

/etc/asterisk/extensions.conf
	exten => 83086921,1,Answer
	exten => 83086921,2,Dial(SIP/stefan,5,r)
	exten => 83086921,3,VoiceMail,u111
	exten => 83086921,4,Hangup
	exten => 83086921,103,VoiceMail,b111
	exten => 83086921,104,Hangup

/etc/asterisk/voicemail.conf
	[default]
	language=de
	111 => 111,Mailbox 111,s.guenther@in-put.de

The mailbox starts, I hear the intro and speak my message. In the CLI I can 
see that the message has been recorded and I get the recorded message via 
mail.

But when I listen to the recorded messages or call the mailbox, I either hear 
nothing or just a short cracking sound. At least the length of the message is 
correct. If have tried to record the message with gsm, wav or wav49, the 
result is always the same.

When I use the record() application to record a gsm file, everything is okay.

I obviously  made something wrong when configuring the voicemail system.

Can someone give me a hint what's going wrong?

Thanks for your help,

stefan
-- 

********************************************
in-put GbR - Das Linux-Systemhaus
Stefan-Michael Guenther
Moltkestrasse 49     D-76133 Karlsruhe
Tel./Fax : +49 (0)721 / 83044 - 98/93
http://www.in-put.de
********************************************
     Schulungen  Installationen  
         Beratung   Support
      Voice-over-IP-Loesungen
********************************************

Hi,
I'm still a newbie, but try to help you,
my voicemail works ok, I can also record messages ok.

My extension part is:
exten => s,1,Background(welcome-cisl)
exten => 1,1,Dial(Sip/vmoreno,10)
exten => 1,2,Voicemail(victor)
exten => 2,1,Dial(Sip/juliansip,10)
exten => 2,2,Voicemail(aajulian)
exten => 3,1,Playback(demo-echotest)
exten => 3,2,Echo
exten => 4,1,Congestion
exten => 5,1,Dial(Sip/ludmila,10)
exten => 5,2,Dial(Sip/vmoreno)
exten => 6,1,Goto(testmenu,s,1)


And voicemail.conf part is:
[general]
format=wav49
maxmessage=180
minmessage=2
maxsilence=2
silencethreshold=150
maxlogins=3
serveremail=asterisk@cisl.es
skipms=3000


[victor]
victor => 1234, Victor Moreno, victor@cisl.es



Hope it helps.
One question to you,
you say you call the malbox, how do you do that? which extension do i 
have to call to a ccess mailboxes?

thank u

Victor




-- 
Victor Moreno
CISL SPAIN, S.L.
Parque Tecnol?gico de Andaluc?a
Edif. Bic Euronova
Avda. Juan L?pez Pe?alver, 21
29590 Campanillas (M?laga)
Fax +34 95 10 10 561
Tlfn.: +34 95 10 10 581
Web: http://www.cisl.es
Email: victor@cisl.es
Skype: victor.moreno



Stefan-Michael. Guenther (in-put GbR) wrote:
>Hello,
>
>I have setup an Asterisk 1.2.7.1 system, with a working voicemail box:
>
>/etc/asterisk/extensions.conf
>	exten => 83086921,1,Answer
>	exten => 83086921,2,Dial(SIP/stefan,5,r)
>	exten => 83086921,3,VoiceMail,u111
>	exten => 83086921,4,Hangup
>	exten => 83086921,103,VoiceMail,b111
>	exten => 83086921,104,Hangup
>
>/etc/asterisk/voicemail.conf
>	[default]
>	language=de
>	111 => 111,Mailbox 111,s.guenther@in-put.de
>
>The mailbox starts, I hear the intro and speak my message. In the CLI I can 
>see that the message has been recorded and I get the recorded message via 
>mail.
>
>But when I listen to the recorded messages or call the mailbox, I either
hear
>nothing or just a short cracking sound. At least the length of the message
is
>correct. If have tried to record the message with gsm, wav or wav49, the 
>result is always the same.
>
>When I use the record() application to record a gsm file, everything is
okay.
>
>I obviously  made something wrong when configuring the voicemail system.
>
>Can someone give me a hint what's going wrong?
>
>Thanks for your help,
>
>stefan
>  
>

Hello Victor,
> Hi,
> I'm still a newbie, but try to help you,
>
THX ;-))

> And voicemail.conf part is:
> [general]
> format=wav49
> maxmessage=180
> minmessage=2
> maxsilence=2
> silencethreshold=150
> maxlogins=3
> serveremail=asterisk@cisl.es
> skipms=3000
>
> [victor]
> victor => 1234, Victor Moreno, victor@cisl.es
>
> Hope it helps.
>
Thanks, I will compare it to my configuration.
> One question to you,
> you say you call the malbox, how do you do that? which extension do i
> have to call to a ccess mailboxes?
>
You can define the extension as you like, here's my configuration:

exten => 11101,1,Ringing
exten => 11101,2,Wait(2)
exten => 11101,3,VoiceMailMain,s111

exten => 22201,1,Ringing
exten => 22201,2,Wait(2)
exten => 22201,3,VoiceMailMain

11101 redirects your call directly to the mailbox 111, without asking for a 
password.

22201 wil ask you for the number of the mailbox and the password.

Thanks for your help,

Stefan
-- 

********************************************
in-put GbR - Das Linux-Systemhaus
Stefan-Michael Guenther
Moltkestrasse 49     D-76133 Karlsruhe
Tel./Fax : +49 (0)721 / 83044 - 98/93
http://www.in-put.de
********************************************
     Schulungen  Installationen  
         Beratung   Support
      Voice-over-IP-Loesungen
********************************************