asterisk users - Mar 2006 - Attended Transfer - transfer timeout, how to change?

Hi,

We are trying to use attended transfer with Asterisk 1.2.5, but when we 
do the transfer and dial the new number, it times out after 3 rings and 
then the callee is put back to the original agent.

Where can I adjust the timeout which applies to the number we are 
transferring to? I have changed the extension for this number to timeout 
at 60 seconds, but that seems to make no difference.

-- 

-Barry Flanagan

Am Tuesday 14 March 2006 18:38 schrieb Barry Flanagan:
> Hi,
>
> We are trying to use attended transfer with Asterisk 1.2.5, but when we
> do the transfer and dial the new number, it times out after 3 rings and
> then the callee is put back to the original agent.
>
> Where can I adjust the timeout which applies to the number we are
> transferring to? I have changed the extension for this number to timeout
> at 60 seconds, but that seems to make no difference.
try to adjust the "parkingtime" parameter in features.conf.

you are using the attended transfer feature.. 
ist it already possible to hang up before the other person lifts the handset 
without loosing the caller when you are doing an attendet transfer?

(person A takes an incoming call, person A would like to do an attended 
transfer to person B, person A hangs up the phone BEFORE person B takes the 
transfered call -- does the incoming call get lost?)

this was an issue in 1.2.4, I'd like to know whether its fixed in 1.2.5.

greets, 
Tom

Barry Flanagan wrote:
> Hi,
> 
> We are trying to use attended transfer with Asterisk 1.2.5, but when we 
> do the transfer and dial the new number, it times out after 3 rings and 
> then the callee is put back to the original agent.
> 
> Where can I adjust the timeout which applies to the number we are 
> transferring to? I have changed the extension for this number to timeout 
> at 60 seconds, but that seems to make no difference.
> 
There's no need to ask multiple times.  I was a couple days behind.  The 
list is probably a little delayed because of VON.

As far as I know, there isn't a variable for this.  I made a patch to 
change the hard-coded value.  I set it to 20sec instead of 15.  Adjust 
accordingly.


Kevin

--- res/res_features.c.dist	2006-01-14 16:57:54.000000000 -0700
+++ res/res_features.c	2006-01-14 16:58:40.000000000 -0700
@@ -721,7 +721,7 @@
  		cid_name = transferer->cid.cid_name;
  		if (ast_exists_extension(transferer, transferer_real_context,xferto, 
1, cid_num)) {
  			snprintf(dialstr, sizeof(dialstr), "%s@%s/n", xferto, 
transferer_real_context);
-			newchan = ast_feature_request_and_dial(transferer, "Local", 
ast_best_codec(transferer->nativeformats), dialstr, 15000, &outstate, 
cid_num, cid_name);
+			newchan = ast_feature_request_and_dial(transferer, "Local", 
ast_best_codec(transferer->nativeformats), dialstr, 20000, &outstate, 
cid_num, cid_name);
  			ast_indicate(transferer, -1);
  			if (newchan) {
  				res = ast_channel_make_compatible(transferer, newchan);

In article <200603141933.24424.artner@gmx.com>, artner@gmx.com
says...
> you are using the attended transfer feature.. 
> ist it already possible to hang up before the other person lifts the
handset
> without loosing the caller when you are doing an attendet transfer?
> 
> (person A takes an incoming call, person A would like to do an attended 
> transfer to person B, person A hangs up the phone BEFORE person B takes the
> transfered call -- does the incoming call get lost?)
> 
> this was an issue in 1.2.4, I'd like to know whether its fixed in
1.2.5.

You shouldn't hang up. You should use "disconnect => #0" from
features.conf


--
Tomislav Parcina
tparcina#lama.hr